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CHAPTER 2

THREE INDISPENSABLE CONCEPTS

S
uccessful negotiating is based on a sound conceptual founda-
tion. This chapter introduces three indispensable negotiating
concepts and explains how you can use them to good effect.
Those concepts are:

1. Alternatives
2. Reserve price
3. Area of potential agreement

ALTERNATIVES
The first important concept at the negotiator’s disposal is one or
more practical alternatives to the deal currently on the table. Alter-
natives make it possible for a negotiator to say, ‘‘If this negotiation
fails to produce what I need, I can always do .’’ Consider
this simple example:

................. 16656$ $CH2 11-30-07 14:51:22 PS PAGE 8

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