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Listening as a Primary Negotiating Skill 31

QUIZ THREE

As a listener, how often do you find yourself engaging in these bad listening habits?
Check the appropriate columns. Then tabulate your score using the key below.

Almost Some- Almost


Listening Habits Always Usually times Seldom Always Score
1. Calling the sub-
ject uninteresting
2. Criticizing the
speaker’s delivery
or mannerisms
3. Getting over-
stimulated by
something speaker
says
4. Listening pri-
marily for facts
5. Trying to outline
everything
6. Faking attention
to the speaker
7. Allowing inter-
fering distractions
8. Avoiding difficult
material
9. Letting emotion-
charged words
arouse anta-
gonism
10. Daydreaming

Scoring Key:
Almost Always ⳱ 2 Usually ⳱ 4 Sometimes ⳱ 6 Seldom ⳱ 8

The average score is 62. It seems that when we break listening down into specific areas, we
rate ourselves higher than when we look at listening in general.

How can you use these quizzes to improve your listening? You
need to work on any area where you scored 8 or lower. What are

................. 16656$ $CH4 11-30-07 14:51:33 PS PAGE 31

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