Senior High School

Business Enterprise Simulation

Quarter 3 - Module 7:
Operations Plan

Writer:
ELSA A. LAQUINDANUM
Master Teacher-I San Isidro HS
Bacolor South
Editors:
JANE P. VALENCIA, EdD – Math/ABM Supervisor
CHAIRMAN
SHEILA MARIE ANN M. GALURA – Teacher II
SHARINETTE R. CORONEL – Teacher II
 What I Need to Know

This module was designed and written with you in mind. It is here to help you
master the crafting of Enterprise Business Plan. The scope of this module permits it to
be used in many different learning situations. The language used recognizes the diverse
vocabulary level of students. The lessons are arranged to follow the standard sequence
of the course. But the order in which you read them can be changed to correspond with
the textbook you are now using.

This module titled “Operations Plan” is composed of one lesson with sub-topics, namely:
• Lesson 1 – Operation Plan
o Product or Service Description
o Supply-Partner Description
o Cost of product or Service

After going through this module, you are expected to:

• Design an operating plan to ensure that the inputs and processes required to
deliver the product or service are identified
• design an operating plan to estimate the costs needed for production;

What I
Know

Multiple Choice. Encircle the letter of the correct answer.

1. An can be defined as a plan prepared by a component of an
organization that clearly defines actions it will take to support the strategic
objectives and plans of upper management.
A. Operational plan
B. Financial plan
C. Management plan
D. Marketing plan
2. An operational plan can be subdivided into categories.
A. four
B. three
C. two
D. five
3. The involves the design of the good and/or service and
its quality standards.
A. Target market description
B. Cost description
C. Product/service description
D. Supplier-partner description
4. The includes the process, supply chain and
inventory management tasks for the owner-proprietor and operations teams.
A. Target market description
B. Cost description
C. Product/service description
D. Supplier-partner description
5. The cost of a product or service include expenses for the following; rental of shop
or outlet, renovation or construction of facilities, salaries and wages, utilities
expense, etc.
A. Target market description
B. Cost description
C. Product/service description
D. Supplier-partner description
6. An operational plan can be defined as a plan prepared by a component of an
organization that clearly defines actions it will take to support the strategic
objectives and plans of management.
A. Upper
B. Lower
C. Middle
D. Lower-middle
7. A/an can be subdivided into two categories.
A. Management plan
B. Financial plan
C. Operational plan
D. Marketing plan
8. The product/service description involves the design of the good and/or service
and its standards.
A. Quantity
B. Below quality
C. Quality
D. Above-quality
9. The includes the process, supply chain and
inventory management tasks for the owner-proprietor and operations teams.
A. Target market description
B. Cost description
C. Product/service description
D. Supplier-partner description
 10.The cost of a product or service include expenses for the following; rental of shop,
renovation or construction of facilities, salaries and wages, utilities etc.
A. Target market description
B. Cost description
C. Product/service description
D. Supplier-partner description
11.The to an operations plan is having a clear objective and goal everyone is
focused on completing goals and objectives.
A. Key
B. Not Crucial
C. Least Vital
D. Unimportant
It explains how you intend to complete your strategic objective. In order to create an
efficient operational objective, a business owner must think :

A. Globe C. Sun
B. Smart D. Talk & text
12.After you create your objectives, you have to think strategically on how you're
going to meet them. Resources you should think about include the following,
EXCEPT:
A. Suppliers
B. Equipment & Technology
C. Cost
D. Customers
13. Operating process includes, EXCEPT:
A. Location C. Personnel
B. Work hours D. Timeline
14. Creating a timeline with milestones is for new business to keep
everyone focused and to track for efficiency. If milestones aren’t being met, it's
time to re-evaluate your production process or consider new hires.
A. Not Relevant
B. Not Crucial
C. Least Vital
D. Important

Hooray! You have completed

the Pre-Assessment Test. Now,
let us get ready for the activities
as we review your previous
lessons.

4
Lesson Enterprise Business Plan:
1 Operations Plan

As you proceed to this module, you will understand the fifth section of enterprise
business plan. Do you see yourself in the middle of the operation of your own dream
business? If given such opportunity to do so, how are you going to accomplish it?
An operational plan is a plan prepared by a component of an organization that
clearly defines actions it will take to support the strategic objectives and plans of upper
management.

Let us recall and freshen up your

memory by computing the
What’s In projected sales volume and
value of your products and
services. Grab a pen and let’s
begin!

Let us recall back and freshen up your cranium by computing the projected sales
volume and value of your products and services. Row 1 was done as your guide.
PROJECTED SALES VOLUME & VALUE
Projected Daily Revenue Projected Monthly Revenue
Types of Costing Volume Volume
Product/s Daily (C x PVD) Monthly (DR x 30)
(PVD x 30)
ID Lace C- 50.00 10 C- 500.00 300 C- 15,000.00
M- 50.00 SP- 1,000.00 SP- 30,000.00
SP- 100.00

Notes to the Teacher

The teacher must consider the prerequisite skills needed in the
development of this competency including the schema or background
knowledge which may reinforce learning. This module will help the learners
bridge the gap of learning to attain mastery of the lesson in its spiral
 As a facilitator you are expected to orient the learners on how to use this module.
You also need to keep track of the learner’s progress while allowing them to manage
their own learning. Furthermore, you are expected encourage and assist the learners as
they do the tasks included in the module.

Have you ever wondered what

a planner does? Let’s try to
elevate your operational skills by

What’s New doing the activity below. Grab

a pen and let’s begin!

RAISE YOUR LEVEL OF OPERATIONAL SKILLS

The letters of the words below are jumbled. Figure out what the word is and
write the word on the blank line provided.
1. CIFCIPES SPECIFIC
2. LYEMIT
3. EUS-ELSING
4. TIONOCAL
5. ELNNOSREP
CLUES:
1. Be clear on what you want employees to achieve.
2. Provide a deadline so everyone has a date they are working towards.
3. Plans address only the current period or a specific problem an employee’s
voluntary decision to leave the organization.
4. Where are employees working.
5. Who is in charge of making sure department tasks are completed?

What is It

Were you surprised that building a business needs many hours of planning the details
of the business? Not just hours of planning and thinking, but working on a timetable to
reach goals and objectives in the right time. The operations section of your business
plan is where you explain – in detail – your company's objectives, goals, procedures
which answers the 5W and 1H.
GOALS AND OBJECTIVES
The key to an operations plan is having a clear objective and goal everyone is focused
on completing. It explains how you intend to complete your strategic objective. In order
to create an efficient operational objective, think SMART:

PRODUCTION PROCESS
After you create your objectives, you have to think strategically on how you're
going to meet them. Resources you should think about include the following:
• Suppliers – do you have a supplier to help you produce your product?
• Equipment & Technology – does each department have the necessary equipment,
technology and software to meet objectives such as:
o Technology team: app developing software
o Marketing team: software licenses for website analytical tools
o Sales team: headsets, phone systems or virtual phone system technology
• Cost – what is the budget for each department?
OPERATING PROCESS INCLUDE:
• Location – where are employees working? Will you need additional facilities?
• Work hours – will employees have a set schedule or flexible work schedule?
• Personnel – who is in charge of making sure department tasks are completed?
TIMELINE
Creating a timeline with milestones is important for new business to keep
everyone focused and to track for efficiency. If milestones aren’t being met, it's time to re-
evaluate your production process or consider new hires.
Below are common milestones new businesses should plan for.
• Hiring • Market Milestones
• Production Milestones • Financial Milestones
In startups, it's common that financial milestones are calculated for 12 months.
Operational plans can be subdivided into two categories:
o Single-use plans address only the current period or a specific problem such as
a plan to cut costs during the next year.
o Ongoing plans carry forward to future periods and are changed as necessary
such as a long-term plan to retain workers instead of layoffs

Hey buddy! More activities

are waiting for you. It’s okay
What’s More to take a break, but only for
a while. Then go back to
learning. Ready?

Let us study the sample Operational Plans section of a standard business plan to help you
craft your own business plan. Analyze carefully those ideas that can be interchange with
your own ideas of the dream business venture you have in mind.

OPERATIONAL PLANS
Independent Activity 1: Crafting of the Operational Objectives
Strategic Operational Objective - To sell K-pop bits and pieces all over the
municipality of Bacolor in Pampanga
Technological Operational Objective -

Marketing Operational Objective -

Sales Operational Objective -

Personnel Operational Objective -

Independent Activity 2: Crafting of the Production Process

Product or Service Description
The products the business owner wants to offer to the target markets are
.
ranges from , , and
. All comes with but very open for
.
 Supplier – Partner Description
The business owner will go to and to scout for
needed in the business venture. She will form
to who can meet her business/professional
expectations like in and .
Equipment/Technology Description
The business owner will be with to
and promote the business venture. She will be
for works such as .

Cost of Product or Service

The business owner will add a of ranging from
and the of each item, bearing in computations
the incurred in the acquisition of the items to be sold.

Independent Activity 3: Crafting of the OPERATING PROCESS

Location
The store location will be situated .
Working Hours
The store will be operating for .
Personnel
It is owned and managed by its owner who has in
, as the part of will be tasked to staff
she will be training and hiring. The company intends to hire
and to handle customer service and day to day operations.

Let us now check what you

have learned from this module
by answering the questions
What I below. Are you ready? Grab a

Have Learned pen and let’s begin!

1. What is an Operational Plan?

.
2. What is a product/service description?
 .
3. What a supplier-partner description?

.
4. What does cost of a product/service include?

Think of what all of these

concepts can do to your
life. How would they help
What I Can Do you?

With all the many information you have learned and acquired in this module, let
us make an evaluation on how important the lesson will be for your future.
Answer concisely what is being asked.
1. Why do you think you need to sit down and plan the details of your dream
business? And how planning will help the business?

2. Considering your answer to number one, how will you apply these in your
dream venture in the future?
 Assessment
Multiple Choice. Encircle the letter of the correct answer.

1. A/An can be defined as a plan prepared by a component of an

organization that clearly defines actions it will take to support the strategic
objectives and plans of upper management.
A. Operational plan
B. Financial plan
C. Management plan
D. Marketing plan
2. An operational plan can be subdivided into categories.
A. four C. two
B. three D. five
3. The involves the design of the good and/or service
and its quality standards.
A. Target market description
B. Cost description
C. Product/service description
D. Supplier-partner description
4. The includes the process, supply chain and
inventory management tasks for the owner-proprietor and operations teams.
A. Target market description
B. Cost description
C. Product/service description
D. Supplier-partner description
5. The cost of a product or service include expenses for the following; rental of
shop or outlet, renovation or construction of facilities, salaries and wages,
utilities expense, etc.
A. Target market description
B. Cost description
C. Product/service description
D. Supplier-partner description
6. An operational plan can be defined as a plan prepared by a component of an
organization that clearly defines actions it will take to support the strategic
objectives and plans of management.
A. Upper
B. Lower
C. Middle
D. Lower-middle
7. A/an can be subdivided into two categories.
A. Management plan
B. Financial plan
C. Operational plan
D. Marketing plan
8. The product/service description involves the design of the good and/or service
and its standards.
A. Quantity
B. Below quality
C. Quality
D. Above-quality
9. The includes the process, supply chain and
inventory management tasks for the owner-proprietor and operations teams.
A. Target market description
B. Cost description
C. Product/service description
D. Supplier-partner description
10.The cost of a product or service include expenses for the following; rental of
shop or outlet, renovation or construction of facilities, salaries and wages,
utilities expense, etc.
A. Target market description
B. Cost description
C. Product/service description
D. Supplier-partner description
11.The to an operations plan is having a clear objective and goal everyone is
focused on completing goals and objectives.
A. Key
B. Not Crucial
C. Least Vital
D. Unimportant
12.It explains how you intend to complete your strategic objective. In order to create
an efficient operational objective, think :
A. Globe
B. Smart
C. Sun
D. Talk & text
13.After you create your objectives, you have to think strategically on how you're
going to meet them. Resources you should think about include, EXCEPT:
A. Suppliers
B. Equipment & Technology
C. Cost
D. Customers
14. Operating process includes, EXCEPT:
A. Location
B. Work hours
C. Personnel
D. Timeline
15.Creating a timeline with milestones is for new business to keep
everyone focused and to track for efficiency. If milestones aren’t being met, it's
time to re-evaluate your production process or consider new hires.
A. Not Relevant
B. Not Crucial
C. Least Vital
D. Important

Additional Oh! There’s another

activity left! Come on!
Activities Let’s finish it! Grab your
pen and let’s begin!

Kindly fill out on the comments/status section of the table the status of your
enterprise business plan
SIMULATION ACTIVITY 6:
ENTERPRISE BUSINESS PLAN: OPERATIONS PLAN
Indicator Researching Preparing First draft Editing Final
on how to on how formulation of the draft
formulate it to craft first already
it draft

Operational Objectives ✓
Strategic Objective

Technological operational
objective

Marketing operational
objective
Sales operational objective

Personnel operational
objective

Production Process

Product/Service
Description
Indicator Researching Preparing First draft Editing Final
on how to on how formulation of the draft
formulate it to craft first already
it draft

Supplier-Partner
Description

Equipment/Technology
Description

Cost Description

Operating Process

Location

Work Hours

Personnel
References

Entreprenuer. (2014).How to excite readers with your business plan's product

section. (yes, seriously.) Retrieved from:
https://www.entrepreneur.com/article/239410
Garalde-Orjalo, V., & Pefianco, E. C. (2017). Business Enterprise Simulation:
Business Incubation and ABM Integration (1st edition.). The Phoenix
Publishing House Inc.
Grasshopper Academy. (n.d.). Operations plan. Retrieved from:
https://grasshopper.com/academy/developing-a-business-
plan/operations-plan/
Study.com. (n.d.). What Are operational plans for a business? - definition, types
& examples. Retrieved from: https://study.com/academy/lesson/what-
are-operational-plans-for-a-business-definition-types-examples.html

Development Team of the Module

Writer: ELSA A. LAQUINDANUM – MT-I San Isidro HS, Bacolor South

Editor: JANE P. VALENCIA, EdD – EPS – Mathematics
Reviewer: JANE P. VALENCIA, EdD – EPS – Mathematics
SHEILA MARIE ANN M. GALURA – T-II San Isidro HS, Bacolor South
SHARINETTE R. CORONEL – T-II FNAS, Florida Blanca
Illustrator: ELSA A. LAQUINDANUM – MT-I San Isidro HS, Bacolor South
Layout Artist: ELSA A. LAQUINDANUM – MT-I San Isidro HS, Bacolor South
SHEILA MARIE ANN M. GALURA – T-II San Isidro HS, Bacolor South
SHARINETTE R. CORONEL – T-II FNAS, Florida Blanca
Language Reviewer:

Management Team

ZENIA G. MOSTOLES, EdD, CESO V, Schools Division Superintendent

LEONARDO C. CANLAS, EdD, CESE. Asst. Schools Division Superintendent
ROWENA T. QUIAMBAO, CESE, Asst. Schools Division Superintendent
CELIA R. LACNALALE, PhD, CID Chief
JANE P. VALENCIA, EdD, Education Program Supervisor, Mathematics
JUNE E. CUNANAN, Education Program Supervisor/ Language Editor
RUBY M. JIMENEZ, PhD., Education Program Supervisor, LRMDS