CURRICULUM VITAE

PERSONAL INFO:

 Full Name: SYARIFUDIN

 Sex: Male

 ID Number: 3674012805790005

 Place, Date of Birth: Tangerang, 28-05-1979

 Nationality: Indonesia

 Marital Status: Married

 Height: 176 Cm.

 Weight: 78 Kg

 Religion: Moslem

 Address: Kavling Serpong RT.002 Rw. 004 No. 39 Kec.

Serpong - Tangerang Selatan 15310

 Mobile Phone: 0813 – 8131 - 8456 (whatsapp)

 Mobile Phone: 0813 – 8900 – 1272

 E-mail: syarif.spv@gmail.com
FORMAL EDUCATION:

University Wijaya Kusuma – Purwokerto – East Java

 2000 - 2004: Diploma (D3) in Entrepreneur Management.
 Accreditation / GPA: 2,95
 Training Course: PT. Gama Prima Karya MS. Office Learning
Computer (2004)
 Magistra Utama – Computer Technician (2004)
 American English Course (2002)

WORK EXPERIENCE:

Company: Ivonesia Solusi Data, PT (Ivosights)

Company field: Leader

Position: Team Data Solution Platformfor MRT Jakarta Project. Work
Digital Service

Period: May 20, 2020 to May 20, 2023

Website:
Branch office:
Jl. Tebet Barat I No.2, RT.001/RW.002 Tebet Barat Kec. Tebet. Jaksel.

Job Description:

 Mentored and guided employees to foster proper completion of assigned duties.

 Built strong relationships with customers through positive attitude and attentive
response.
 Kept equipment running by clearing jams using Sociomile and Ripple10
Application.
 Modelled exceptional customer service and mentored associates on direct link
between revenue growth and customer loyalty.
 Coached team members in customer service techniques, providing feedback and
encouragement toward reaching target goals.
 Initiated timely response to WhatsApp, Emails, Facebook, Instagram, Twitters and
written correspondence to related departments.
 Demonstrated knowledge of company mission and goals and mentored
employees in reaching objectives aligned with company core values.
 Implemented new working processes which delivered continued improvements.
 Established open and professional relationships with team members which helped
resolve issues and conflicts quickly.
 Creating work schedule and KPI for team members
 Escalate Information, Request and complaint from the passenger of MRT-
Jakarta.
WORK EXPERIENCE:
Company: Thiess Contractors Indonesia, PT.
Position: Clerk HSEQ
Company field: Coal Mine Project
Work Periods: 25 May 2019 – 24 October 2019
Website:
Branch Office:
Desa Sungai Cuka Kec. Satui Kab. Tanah Bumbu,
Kalimantan Selatan 72175, Indonesia

Job Description:

 Quickly learned new skills and applied to daily tasks, improving efficiency and
productivity.
 Participated in continuous improvement by generating suggestions, engaging in
problem-solving activities to support teamwork.
 Used coordination and planning skills to achieve results according to schedule.
 Identified issues, analyzed information and provided solutions to problems.
 Maintained excellent attendance record, consistently arriving to work on time.
 Manage and receive daily report from all sub-contractor
 Report all activities on CIMIC record applications
 Record and report daily meeting for plant site
 Record and report daily meeting result for main office site
 Report and analyze fatigue check record to safety management
 Follow daily tool box meeting with all section department
 Proved successful working within tight deadlines and fast-paced atmosphere.
 Collect daily inspection & weekly report from all section
WORK EXPERIENCE:

Company: Bluedot Service Jakarta, PT. Now become AZP company

Position: Operation Coordinator
Company field: Medical Assistance
Work Periods: 01 August 2018 – 20 May 2019
Website:
Branch Office:
Total Building Floor. 7-12
Jl. Letjend S.Parman
West Jakarta. 11440

Job Description
Medical Consultation, Evaluation & Referral.
 Received email and phone call from hospital evaluate medical report to
compare which is guarantee or not based on insurance benefit product such:
 GBG insurance = handling Jakarta intercultural school (JIS), Surabaya
intercultural School (SIS), Price water cooper (PWC).
 AWP: Allianz worldwide partner
 AWC: Allianz Worldwide care
 MAI: Medical Administrators International – Europe
 FWD: Singapore Insurance Company - Singapore
 Allianz Utama Indonesian Travel Insurance – Indonesia – Europe - Asia
 Received email and Phone call from company member or the participant
 Allianz Utama Indonesia
 AWC- AWP Europe, France, Polka, India, Thailand, Philippines, Malaysia,
Singapore. Indonesia.
- To Assist member from around the world by placing GOP (Guarantee of
Payment) to Hospital and monitoring until discharged from Hospital.
 Hospital Admission Guarantee
 Validating member / Participant health coverage by advancing fund to the
hospital which is whether it is our panel or not panel hospital and responsible
for costs incurred for medical services rendered during treating medical facility.
 Medically Supervised Repatriation
- When medically necessary as determined by medical advisor, proceed to
evacuate a participant to the nearest appropriate facility or return back to
member hometown.
 Return of Mortal Remains.
 Upon the death of participant while traveling Assistance all necessary services to bring
the participant home.