HANDLING SUSPECT MAIL DO

DON’T  Check with the addressee – was the item

 Touch the item expected
 Immerse in water  Isolate the item
 Place in a confined space  Consider evacuation of the premises
 Carry through an office area  Consider forensic evidence , fingerprints,
postmarks etc
 Call Police on
Remember ! The article may contain hazardous material  Emergency 000
 Police to attend 131444
All Australian Police services have a protocol and process to deal  Protection Liaison Officers 02 61316310 (in
safely with the article – This may include a police response, Bomb Canberra) or
Team attendance and Fire Brigade involvement.  Local Police in your State or Territory
THREATENING MAIL DO
DON’T  Place the item in clean protective covering
 Fold or crease the item o Plastic sleeve
 Handle the item or envelope unnecessarily o Envelope
 Immerse in water o Crush proof container ( document to
remain unfolded)
 Identify who has handled the document and
note for police
 Call police (as above)

THREATENING PHONE CALLS DO

DON’T  Note the nature of the threat
 Argue with the caller  Record the words used
 Don’t become angry yourself  Callers name and address
 Debate the issue  Background noise
 Accent, Angry or sad
 Male or female
 Record the incoming call number if possible
(caller ID)
 Note the time and date of call