COMPANY PROFILE

Bureau of Internal Revenue – Calasiao

BIR Official Seal

The pillar, solid, and strong, representing the

BIR, supports the seal of the Republic, or the

government of the Philippines. The ocean-going

vessel and communication tower on the left center

of the seal; the row of factories on the right

center; the bundles of harvested palay on each side

of the pillar-all these point out the inter-link

between the BIR, commerce and industry, trade and agriculture, transportation

and communication and national prosperity and progress.

BIR Mandate

The Bureau of Internal Revenue is mandated by law to assess and

collect all national internal revenue taxes, fees and charges, and to

enforce all forfeitures, penalties and fines connected therewith,

including the execution of judgements in all cases decided in its

favor by the Court of Tax Appeals and the ordinary courts.

BIR Vision

The Bureau of Internal Revenue is an institution of service

excellence and integrity.

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 BIR Mission

We collect taxes through just enforcement of tax laws for nation-

building and the upliftment of the lives of Filipinos.

ORGANIZATIONAL SET-UP

OFFICE OF THE REGIONAL DIRECTOR

NAME OF PERSONNEL OFFICE DESIGNATION
Douglas A. Rufino Regional Director
Philip A. Mayo OIC - Assistant Regional Director
Rolly M. Reyes Information System Analyst II
Leonardo A. Aguilar Utility Worker
Rhea Rose A. Erguiza Planning Officer II
Maybelyn L. Rodillas Data Controller
Hyacinth B. Mula-Cruz Statistician II
CLIENT SUPPORT UNIT
Carmelito B. Caday Jr. Chief

Job Description/Work Schedule

As an On-the-Job Trainee in the Office of the Regional Director /

Client Support Unit, our job was to receive, file, and deliver

documents that come and go in the office from various people and

offices. These documents that come and go are in need of attention and

signature by the Regional Director himself. Other tasks that are done

in the Client Support Unit are Tax Accreditation, Customer Survey

Report, and Zonal Valuation.

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Sample Duties and Responsibilities

1. List and Encode Customer Survey Forms every month

2. Photocopy, Receive, Deliver, and File Documents

3. Encode Memorandum Orders

4. Check, Route, and File Tax Accreditation Application

5. Check and make minutes on Zonal Valuation

6. Assist in physical tasks

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MONTHLY JOURNAL

Monthly Journal: July 2022

On my first week at the Bureau of Internal Revenue Calasiao, I

was assigned to the Office of the Regional Director. I was Introduced

to my supervisor Mr. Carmelito B. Caday Jr. also referred to as Mr.

Lee; the head of the Client Support Unit reporting directly under the

Regional Director. I was then given my duties for the week which

primarily consisted of filing and sorting customer satisfaction survey

forms, mission orders, and regional revenue special orders for the

year 2020. I was also tasked to make PowerPoints and upload backdated

tax deadlines in the BIR Calasiao Facebook page. I also assisted in

the delivering and receiving of documents all over the departments.

They also tasked me with shredding documents no longer needed. On my

second week, I was tasked to check and file the Schedule of

Recommended Zonal Values in RDO 4. On my third week, I attended the

Zoom Conference for the appointment of the new commissioner of the

BRI, Lilia Guillermo. I also rechecked some Zonal Valuation for that

week. On my fourth

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week, I encoded Customer Survey Forms of Revenue District Office 2 and

6.

Monthly Journal: August 2022

For this month’s first week, I was introduced on recording

mission orders. I started encoding all of the mission orders of 2019.

I was then asked to file and sort certificates of accreditation of tax

practitioners just for a change in tasks. On my second week, I encoded

all the mission orders of 2020 and separated the 2019 and 2020 RID

Memorandum Orders. The COA division also visited the office to audit

APSs and CEQs. I helped them with the physical labor of bringing it to

them and arranged them after use. I also spent the week picking up

picture frames in Dagupan, answered phone calls, photocopying

documents and delivering them to other departments. For the third

week, I was mostly tasked to photocopy documents and deliver documents

to other divisions. I also filed customer survey reports and added

sticky notes for signature and zonal values into a folder. For the

fourth week, I was tasked to photocopy documents and carry stacks of

dockets to the collection division and assessment division. I also

helped in making new folders for the applicants of tax accreditation.

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I checked their requirements if they are complete and had them receive

in the Assessment, Collection, Legal, and ARD Department.

Monthly Journal: September 2022

For this month’s first week, I made an inventory of the supplies

in the office and also checked the application of tax practitioner for

renewal. I made its front cover, folder, and all the necessary files

needed and delivered it to different department chiefs for signature.

I was also tasked to file, photocopy, and deliver documents to

different departments and receive documents. On my second week, the

employees surprised me for my birthday with a simple feast and a cake

which I was very delighted with. Director Douglas also gave me a gift

that made me very happy for the whole week. Also, Sir Lee asked me to

design a banner for Assistant Director V Cadangen’s Birthday. I also

assisted with the serving of foods on the day of the birthday. I also

filed, photocopied, and delivered documents. I also checked the

application for tax accreditation and made the necessary procedures

for the application. On my final week, I numbered customer survey

forms from RDO 1 - 6 of august and encoded them. On my last day, they

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surprised me with a simple feast and cake as we also celebrated Sir

Robert’s birthday. We also had a picture taken before ending the day.

Actual Duty Hours : 406 hours

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Essay Questions

1. Describe your learning experiences and how did your training

benefit you for your future employment and for personal

development? What were the knowledge, skills, and values learned?

I learned so much in this on-the-job training particularly

in life. My misconception of stepping in the world of a working

adult isn’t as strict as I expected and in fact, they were very

accommodating of me. They thought me to operate machines,

techniques in excel, filing strategies, and work etiquette. This

program has helped me be relaxed knowing that working isn’t as

scary as I thought.

2. Did you learn any particular aspect of the operation of the

company which you did not learn at PHINMA Education?

I observed the actual carefulness and confidentiality of

information and strictness of time in working. Also, I learned the

importance of getting your work done properly even if it takes time.

I did not need to rush as long as it progresses smoothly. I also

learned the etiquette of being with people of different ages.

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3. How the OJT Program prepared you for the OJT?

The orientation made us aware of the rules and requirements

that we have to do before starting the OJT. I still needed to

complete my full 400 hours because the alternatives weren’t

applicable in my situation. With the approval of Sir. Gerard on our

workplace which didn’t accept MOAs, we were able to experience such

a great time in our OJT. We also got constant reminder from our

adviser about the requirements and visitations which was very

helpful for not getting us extended in our duty.

4. Recommend for improvement of the OJT Program.

I hope that the OJT Program will open to more agencies

because in our case, even if our company did not accept MOAs, we

were still able to work there because of its reputable name. I

would also like to add that, if possible, the final list of

requirements is posted as soon as possible to avoid unnecessary

trips going back to the office even though our duty hours are

already finished. I also recommend to continue the periodic

update of requirements which I actually liked from our advisor.

With all that said, I really enjoyed the OJT Program as it was

not that hard to follow and complete.

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CERTIFICATE OF COMPLETION

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CERTIFICATE OF NC III BOOKKEEPING

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INTERNSHIP VISITATION PHOTO

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COMPREHENSIVE CURRICULUM VITAE

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