Yusuf Abid

Having a good ability to interact with people from all management levels and I have the
ability to work independently or as team. I am responsible, highly motivated and have a good
performance. I am a very fast learner and a hard working person

WORK EXPERIENCE SKILLS

AVP Growth MS Excel MS Power Point
KlikDokter
03/2022 –Present Marketing Management Merchandising
Achievements/Tasks
Managing organizational sales bydeveloping a Sales Management Negotiation
business plan that covers sales, revenue, and
expense controls. Bussiness Strategy TOWS Analysis
- Meeting planned sales goals.
- Setting individual sales targets with the BP/ Sales
Dept
- Tracking sales goals and reporting results as EDUCATION
necessary.
- Overseeing the activities and performance of the
sales team/BP Social and Political Faculty, majoring
- Coordinating with marketing in terms of
awareness, boost trx International Relations Prof. DR. Moestopo
(Beragama)
Lead Integrator Online Prof. DR. Moestopo (Beragama)
Shopee Pay
03/2020 –02/2022 ORGANIZATION
Achievements/Tasks
- Member of Research and Development at
Merchant Acquisition by giving maximum endorseto International Relations Organizations (2005 –
all clients 2006)
Manage Directly All PGs and also POS
Implement advanced strategies for gathering, - Head Department of Research and
reviewing and analyzing data requirements Development at International Relations
- Prioritize requirements and create conceptual Organizations (2006 – 2007)
prototypes and mock-ups
- General Secretary of International
- Mastering strategic business process modeling, trace-
Relations Organizations (2007 – 2008)
ability and quality management techniques

- Head of Religion @ Tunas Indonesia

Mobile Financial Services Raya(TIDAR) (2008 – 2009)
Telkomsel
04/2018 – 03/2020
Achievements/Tasks
LANGUAGES
MerchantAcquisition by giving maximum endorse toall English
clients
Full Professional Proficiency
Communicates with parties in a contract so that all
understand the terms, particularly a contract's Arabic
financial aspects
Professional Working Proficiency
Assesses risks and makes recommendations based on
a thorough analysis of all factors involved in a Bahasa Indonesia
business situation

yabidh@gmail.com 082110627458 Jalan Meranti II no 12 A, Jakarta, Indonesia 15 November, 1985

 WORK EXPERIENCE
- Cooperates with other department esp Training Dept
Area Manager for Pilot Development ( Upgradefor Captaincy,
Dealoka etc.
04/2015 – 03/2018 - Coordinates with people & organizational
Achievements/Tasks development to provide any kind of training and
Provide access to expertise including technology, materials to all employees in training dept & also to
analytics, security, privacy to the brand teams all Captains & First Officers.
Actively drive brand campaign execution by leveraging
the CRM data repository Customer Service Representative
- Work with marketing teams to create briefs defining PT Vads Indonesia
requirements for data analysis, insight and contact 01/2012 – 12/2012
strategy recommendations to support marketing goals Achievements/Tasks

- Provide direct assistance and support the call

Senior IT Staff for Teleperformance center agent in the field/floor with mentoring and
ASUS Indonesia troubleshooting
09/2014 – 04/2015 - Help generate and qualify as well as process call
Achievements/Tasks handling in the floor also responsible for
maintaining agents toward customers, prospects
Provide direct assistance and support the and assessing, devising, and implementing new
customer &new staff with mentoring and call handling process and workflow
troubleshooting - Generate accurate advices and troubleshooting on
- Manage, help generate and qualify as well as process inbound calls and follow upon potential manager
callhandling inthe floor. Alsoresponsible for cases
maintaining other staffs towards customers, prospects
and assessing,devising, and implementing new call
handling process and workflow
- Responsible to take over the potential cases that can
led to service delivery and entertain the customer to
reduce heat and delivering an efficient also effective
solutions and follow-up into back end

Head of Operations
Lamido Indonesia
03/2014 – 09/2014
Achievements/Tasks
- Provides backlog data to all Merchant Acquisitions every
day & make sure shipments are running smooth
- Identifies issue related to Pending Shipments & Pending
Delivery & evaluate it as well
- Oversees Customer Services regarding Special Cases &
giving alternative advices to hard customers to reduce
the heat

Supervisor of Crew Resource Dept

PT ASI PUDJIASTUTI Aviation
01/2013 – 03/2014Achievements/Tasks
- Identifies Operational needs and training gaps in
the organization in a close cooperation with the
aviation business partners & line managers
- Provides input to the Base Managers & the
development of efficiency on each bases ( Medan,
Jakarta, Balikpapan, Makasar, Kupang &Papua)
- Oversees Crew Resources/ Scheduling for Captains &
First Officers.

yabidh@gmail.com 082110627458 Jalan Meranti II no 12 A, Jakarta, Indonesia 15 November, 1985