OKR

OBJECTIVES KEY RESULT

RETNO BAYUKUNTI
A. OBJECTIVE:
Increase Operations Dept revenue through
additional request services IN ORDER TO ACHIVE
REVENUE TARGET EVERY QUARTER

B. KEY RESULT
B.1:Meeting Room Special Rates for
outside client For Rp 15,000,000
B.2: Meeting Room Special Rates for
in-house client For Rp 30,000,000
B.3: Generate others general services For Rp 15,000,000
C. INITIATIVE
 B.1: Meeting Room Special Rates for outside client
➢ 20% off of big meeting room (up to 15 pax) for new client that never been
had a meeting in the center, applied for hourly or daily
➢ 25% off of big meeting room (up to 15 pax) for repeater client who had
meeting for at least 3x already within a year, applied for hourly or daily
➢ 50% off of big meeting room (up to 15 pax) for client who had a
meeting more than 5x within a month, applied for daily
➢ 15% off of small meeting room for the client who’s asking discount
➢ 20% off of the special month promo for small and big meeting room
➢ Buy 1 get 1 of cappuccino, cafe latte, Iced latte ( from the machine )
➢ Price inclusive of refreshment (coffee,tea,water),flip chart, screen tv,
LCD projector
➢ 10% off of Coffee break arrangement for client who did not asking
discount
B.2: Meeting Room Special Rates for in-house client
➢ 20% off of the special month promo for small and big meeting room
➢ Free corkage
➢ Free cappuccino for the small meeting room only
➢ Price inclusive of refreshment (coffee,tea,water),flip chart,
screen tv, LCD projector
B.3: Generate others general services
➢ Identify the client sales history for the request of the domicile
letter, document fee, directory listing, parking and offering to
extend as well to offering the client for new subscriptions of those
services
➢ Fast delivery for the secretarial services such as printing,
scanning and copying so that client will be demanding all
the time to us for using this service
➢ In time delivery service if the client is using our in house
courier for sending their document or package.
➢ Stock of the Duty stamp all the time
 OBJECTIVES KEY RESULT

Increase
Operations Dept
Revenue

Meeting Room Meeting Room

Generate others
Special Rates for Special Rates for
general services
outside client in-house client
 Inisiative Strategi to
Other Dept

Training and Maintenance the

Development Program Internet Bandwith
(selling technique, setiap hari untuk
excellent service kebutuhan meeting
training) dan daily acitivities