Professional Documents
Culture Documents
A. PERSONAL DATA
Names : Byabasaija Francis Kyamiiza,
Designation : Human Resource Manager,
Current Employer : Bank of Baroda (U) Ltd
Head Office, Kampala
P. O. Box 7197
Kampala Uganda
Contact No. 0717 -837070 / 0782 -893210
Residential Address: Lweza – Entebbe Road
E-mail : bkyamiiza@yahoo.com
Profession : Human Resource Manager.
Date of birth : 06.06.1976
Nationality : Ugandan
Sex : Male.
A. PERSONAL ATTRIBUTES.
I am an ambitious, broad-minded, caring, competent, cooperative, dependable and honest applicant who is ever determined,
visionary, innovative, inspiring, self controlled, loyal and above all, supportive to the organization, its systems and human
Resources.
B. EDUCATION BACKGROUNG
Summary of Duties
As a Human Resource and Administration Manager I bridged between the company’s employees and
management. I dealt with & resolved problems, issues and concerns raised by employees & Clients. The
end result was to see employees within the company were happy and working in ‘good spirit’ and felt that
the company had heard their concerns and solved the problems as much as could be resolved in a timely
manner. My job also involved administrative duties such as; dealing with company maintenance issues,
application for work permits, special pass, dependent’s pass for expatriates as well as renewal of those
documents. Take charge of the company’s insurance policies and deal with our insurance company,
making claims and ensuring that the company abides with the relevant laws.
Job Summary
The major purpose of this job was to attend operational staff and members of management who had issues
to be resolved by the department. Handling and taking note of all administrative operations of Human
resource Department so that both staff and the company are operating well and in line with the law, set
policies, rules and regulations.
EMPLOYER: KAMPALA SERENA HOTEL.
P. O. BOX 7814, KAMPALA – UGANDA. TEL: 0414 – 309000
POSITION (2): OPERATIONS MANAGER (ON PROMOTION-16.02.11 – 06.05.11)
Job summary
This position required the holder, to ensure that organizational policies, rules and regulations as well as
standard operationg procedures are adhered to. Ensuring provision and mentainance of the highest
standards of service in both guest’s / customer’s and back of house areas at all times. This position further
involved alot of decisiom making in the matters of both suppliers, customer / clients and organizational
employees where the matter at hand would be beyound the manadates of the Head of Department.was
very wide but done by actively wandering around in order to conform with the corporate philosophy of
having the highest reputation for standards and services through the following general inspections.
Handling both Customer’s and staff complaints, training needs identification together with the Manager,
recruitment of new employees, processing of staff payments, procurement and material management,
monitoring staff attendance, promotion and implimentation of company policies, staff training and
making monthly reports to Management.
D. AREAS OF COMPETENCE:
Human Resource Management, General Administration, Recruitment, Counseling and guidance, Planning and
Implementation, Induction and Orientation of new and promoted employees, Financial Management
including logistics & reimbursements, Information management, Decision Making, Monitoring and
Evaluation, Creative thinking, Preventive Vigilance, Industrial Relations, HR information System, Grievance
Handling, Team work and Development etc.
E. COMPUTER SKILLS:
Microsoft Word, Excel, Access, Power Point & SPSS Package.
F. HOBIES.
Traveling, Relating with others (Joking), Counseling, Listening and working long hours.
G. LANGUAGES.
English, Luganda, Runyankole/Rukiga & Runyoro/Rutoro
H. REFEREES
i. Ms. Sharly Gyera, (ii) Mr. Peters Jarisah (iii) Mr. Ahmed Ssenkumba .
Stanbic Bank (U) Ltd., Banquets & Conference Manager, Legal & Compliance Mgr.
Head Office, Kampala Kampala Serena Hotel, Bank of Baroda (U) Ltd.,
Mob: 0712 - 973152 P. O. Box, 7814, Kampala Head Office, Kampala.
0776 - 973151 Mob: 0772 - 415689, Mob: 0782 – 606317,
Certification:
I, the undersigned, certify to the best of my knowledge and belief that these data, correctly describes my
qualifications, my experience and me.