Ambreen Hussain

70 Western Avenue, Woodley Reading RG5 3BH

 07798 826107
A hard working, thorough and proactive HR Administrator/Advisor
experienced in many aspects of confidential work including Human Resources,
Customer Service and PR/Marketing. Has excellent communication and
relationship building skills.

CAREER HISTORY

Nike Group of Companies – Group HR Advisor/administrator

March 2015 to present

 Manage the administration of the starters and leavers process. Preparing

new Starter Welcome packs, Offer letters and Contracts.

 Responsible for inputting all new staff and leavers details onto the
computerised system and to submit to payroll. Obtaining references on
new starters.

 Ensure the employee record systems are up to date and paper records
are filed. Ensure changes to terms of conditions (salary, hours, job title
etc) are updated, and both computerised and paper records are
compliant with data protection legislation.

 Administering the recruitment for all the Nike Group sites, posting
vacancies, logging incoming of CV’s, setting up interviews, assist hiring
manager with the interviews.

 Assist payroll with any queries regarding employees salary’s, changes to

their contract, processing leaver forms.

 For employees who are leaving, set up their exit interviews, leaver the
employees on payroll system. Send out leaver letters, advise on any
outstanding holiday entitlements. Provide appropriate feedback to HR
colleagues/line managers.
.
 Assist the Group HR Manager on all matters of employee relations
including disciplinary and grievance issues. Attend
Investigations/Disciplinary/Outcome meetings.

 Provide general HR advice, and escalate any potential issues to HR

Manager.

 Sickness monitoring

 Manage all HR administration

(During 14 January 2013 to 08 March 2015, took a break in Career)

GS1 UK London – HR Senior Administrator/Advisor 16 January
2006 – January 2013

 Manage all aspects of the day-to-day administration within the Human

Resources function.
 Responsible for the new entrant process, i.e. offer letters/contracts, file
collation, references, induction/training.

 Administering the recruitment of all staff, include logging CV’s, liaising

with agencies, setting up interviews, conduct interviews, administering
induction programmes and helping with preparation of Induction packs
for new staff.

 Setting up exit interviews, issuing departing letters, advising outstanding

holiday entitlements and loans to employees leaving the company,
provide appropriate feedback to HR colleagues/line managers.

 Diary Management, booking of meeting rooms, arrange internal

meetings/events.

 Record and update employee’s Holiday entitlement on TeamSeer, and

monitor absence and sickness.

 Amend and maintain job descriptions.

 Administering the Love to Reward Vouchers scheme.

 Processing payments/salary amendments/invoices to payroll

 Advises employees and managers on the application and interpretation

of HR policies and practices.

 To work with senior managers in the implementation of new initiatives.

 Keep up to date with developments in employment legislation, ensure

amendments/or additions to new policies/procedures are recorded.

 Display Screen Equipment Assessor

Freshfields Bruckhau Law - Senior HR Administrator 11 July 2005 – 6

January 2006

 Co-ordinated the new entrant process including production of

contracts/offer letters, file collation, referencing and new entrant
induction.

 Maintaining candidate-tracking systems on a daily basis, ensuring all

incoming CV’s are logged and forwarded onto relevant recruiting
managers. Setting up interviews and follow-up paperwork.

 Co-ordinating and arranging meetings and appointments via Calendar.

Taking responsibility for day-to-day diary management for Consultants
 and recruitment managers, booking rooms/travel arrangements as and
when necessary.

 Establishing and maintaining good customer relationships with Senior

Management teams and external agencies.

 Administering Induction programmes and helping with preparation of

Induction packs for new staff.

 Processing payments/salary amendments/invoices to payroll.

 Updating HR database which relates to any changes in personal details

of an employee.

 Setting up exit interviews, issuing departing letters, advising outstanding

holiday entitlements and loans to employees leaving the company,
provide appropriate feedback to HR colleagues/line managers.

 Handling of general HR queries and other administrative duties.

Xansa - HR Process Administrator (Fixed term) 4 October 2004

-13 May 2005

 Co-ordinated the New Hire process including production of offer packs in

line with the SLA of offer letters being sent our within 24 hours of receipt of
a completed New Hire Form.
 File collation, referencing/scanning acceptances letters.
 Inputting of all CV’s received onto an in-house system (EAS Database),
ensuring response is given to all CV’s.
 To schedule interviews within 24 hours of request, where interviews cannot
be scheduled, ensure the tracker is kept up to date on who the outstanding
action is with.
 Diary Management, booking of meeting rooms, arrange internal
meetings/events.
 To check the vacancy mailboxes for the duration of a vacancy being
advertised and to forward any suitable CV’s to Recruitment Manager.
 Carry out 1-month reviews to all New Hires for management reporting. This
enabled the management to identify employment trends and emerging
problems.
 Establishing and maintaining good customer relationships with Management
and external agencies.
 Advises employees and managers on the application and interpretation of
HR policies and practices.

Prudential Assurance plc Operations Support Administrator, Human

Resources,
(Employed between 4 August 1997 – 30 September 2004)
 Provided co-ordination and administrative support to projects including the
selection process for the re-organisation within the Prudential staffing
structure
 Prepared and maintained candidate files for the selection process. Collated
and co-ordinated assessment forms to produce and update accurate
management information for matching panel using Excel spreadsheets
 Maintained and developed the HR Policies Manual to ensure it continually
met the needs of changing legislation and company policy.
 Supported the change project team by organising and co-ordinating
meetings, events and venues attending matching panel meetings and
recording decisions made and further evidence required.
 Co-ordinated the new entrant process including production of
contracts/offer letters, file collation, referencing and new entrant induction.
 Undertook daily administrative tasks including dealing with recruitment and
payroll queries, inputting and maintaining overtime and sickness records for
550 staff (Unipersonnel) to required deadline.
 Responsible for the Time Recording System – created reports for Board of
Management members, ensuring the system worked effectively on a daily
basis.
 Health and Safety Reading Co-ordinator, Display Screen Equipment
Assessor, also participating in team meetings.
 On completion of the departmental closure, undertook a secondment
between 2002 and 2004 as Data Integrity Administrator for Customer
Services, validating customer requests and writing to them with requests for
further information. Maintained accurate customer records and ensured
data were consistent with Financial Services Authority and internal audit
requirements.

Prudential Administrator, Communications & Events, 1998 - 1999

 Assisted with organising corporate events within the Pensions Review,
including AGM conference, team-building events, open forums and
discussion groups.

Prudential Administrator, Complaints, August 1997 - 1998

 Dealt with complaint enquiries, reviewing mis-sold personal pension cases
of policyholders.
 Processed payments to pension schemes for their administration charges.

PR Administrator August 1995 – July 1997

Smith & Jones Advertising & PR Agency
Work Experience whilst studying
Simply Hair & Beauty Hairdressers 1992 -
1995 Caversham Park Post Office & Newsagents (Family Business)
1990 -1996

System Knowledge - Word, Excel, PowerPoint, e-Mail Unipersonnel

(Mainframe), Get Staffed, PeopleSoft and TeamSeer

Education Henley College -NVQ Certificate in Business Administration Level

2 1994 - 1995
BTEC First Business & Finance (Passed with merit) 1993 -
1994
Pitman Elementary Word Processing Certificate
1993 - 1994
City & Guilds Hairdressing Certificate 1991 -
1993
Chiltern Edge Secondary School, Sonning Common 1986 -
1991
GCSE’s passed: English, 3 D Arts, Maths, Photography, Science, Word
Processing,