Job Intake Session Guide with Hiring Manager

General Data

Date of Intake
Hiring Manager: Siladda Tubpinthong 6/8/2023
Session:
Position Title Reference Code /
Digital Transformation      
(Business Card): Requisition ID:
Position Title
      Department: Automotive Aftermarket
(SAP):
Team size / Team
Position Level:            
structure
People Management
no Reference Person:      
Function:
Reports to: Siladda Tubpinthong Reason for Vacancy: New Job Position

Start Candidate Search: 6/8/2023 Salary Limit:      

Cost
Targeted Starting Date: 9/1/2023 0376-5939 Budgeted no
Center:

Position Data

1. Product market fit and gap analysis

2. Analysis of customer journey and identification of customer pain points to derive
options for customer experience improvement
3. Consolidation of region’s business requirements and prioritization together with
business teams and visualization of ongoing projects
Position Tasks: 4. Apply change management methodologies to ensure sustainable change in the region
including creation of communication and training materials and distribute them via
different channels
5. Support development and improvement of roll-out framework for digital program’s
projects

What strategic direction does the position have? Are there current projects?

Digitalization contributes 25% to AAM ambition of EUR 500 Mil in 2030. The current projects that require the skill
sets of digital transformations are 1) CRM 2.0 2) Customer Portal 3) REPXPERT 4) Digital Sales

What situations have to be dealt with in order to be successful in the position in the near future? What defines a
successful position owner in those situations?
1. Set up of digital infrastructure and integration to existing business / operational processes
2. Launch of projects / solutions to be recognized by the targets
3. Usage adoption for both internal target i.e. colleagues and external target i.e. customers
4. Cost saving values
5. Revenue generating values

What development perspectives does the position offer? In what timeframe?

1. New business processes
2. New business models
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3. New business channels

Timeline is by 2030 to match with AAM business ambition

What are sources of frustration in this position?

1. Siloed decision making
2. Legacy system
3. Risk-averse organizational culture
4. Digital awareness and skill gaps of individual and organization as a whole
5. Shortage of technological resources and budget

Candidate Profile

Prerequisites Details Criteria

1. International studies in e.g. change management,
economics, business administration, business IT or
comparable education
2. Proven experience in change management / change driven
Qualification Must have
projects
3. Proven experience in defining business processes especially
in marketing, sales and services

1. Years of experience in management consultancy or

technology company
Work Experience 2. Years of experience in concept and business case Nice to have
development
3. Years of experience in digitalization projects
Management Experience 3-5 years Nice to have
1. Business process in marketing, sales and services
2. Digital marketing
3. Data quiries and analytics
Technical Knowledge Must have
4. Cyber Security
5. Customer Experience

1. Business process in marketing, sales and services

2. Digital marketing
IT-Knowledge 3. Data quiries and analytics Must have
4. Cyber Security
5. Customer Experience
Languages English and Thai Must have

Mobility Mobility is required Must have

Experience Abroad Experience in an international organization or start ups Nice to have

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 Any specific essentials that are critical for the position?

Employee Essentials Please elaborate

Customer-orientation is the core of digital transformation. This position is required to
Foster Our Collaboration put the customer experience towards a company as a starting point and collaborate
with colleagues to implement necessary changes.
This position is required to work in teams from influencing, supporting and directing
Perform In Teams
teams.
As new technology accelerate changes, this position is required to learn and develop
Build On Strengths
his/her self constanty and never stop improvement.
As the transformation and change adoption may take times especially in changing
Focus On Results
people’s behavior, this position is required to be resilient, creative and result-oriented.
Support Our Change The role itself represent change-agent to the organization.
Reflecting the nature of work, this position is required to take initiatives even it contains
Take the Initiative
well-considered risks for the continuous improvement of the organization.

Leadership Essentials
(only in case of a Please elaborate
leadership position)
Connect For Success N/A
N/A
Empower Your Team
N/A
Care For People
N/A
Manage For Results
N/A
Drive The Change
N/A
Take On Responsibility

Additional Criteria Details Importance

Industry Knowledge Knowledge in Automotive Aftermarket business Nice to have

Industry Knowledge Experience within a car repair / workshop context Nice to have

Other Skills Hands-on mentality especially in a workshop context Nice to have

Other Skills High ability for abstraction and conceptual thinking Must have
Strong leadership skills (entrepreneurship, strategic and analytical
Other Hard Skills thinking, willingness to change, goal orientation, customer Must have
orientation)
Communicative, Team-Oriented, Ability to handle conflicts &
Other Soft Skills Must have
critisim

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 Job Posting

https://adecco.co.th/en/jobs/detail/10352/JN-052023-106104/Chief-Digital-
Operations
Reference Position or Posting
https://jobs.schaeffler.com/job/Frankfurt-am-Main-%28Senior%29-Digital-
Transformation-Manager-%28mfd%29-60549/900133901/

Key Words Digital Transformation, Change Management, Digital Project Management

Digital Transformation Management
Headline Internal Posting Location: Chonburi, Thailand

We are hiring Digital Transformation Management. Join a high performing team

Headline External Posting and shape the future of the Automotive Aftermarket.

Recruiting Media

Medium Usage

Internal Posting ☐ yes ☐ no Comment

Internal Candidate Pools ☐ yes ☐ no Comment

Schaeffler Homepage ☐ yes ☐ no Comment

Standard Online Portals ☐ yes ☐ no Comment

New Media ☐ yes ☐ no Comment

Specific Online Portals ☐ yes ☐ no Comment

Print Media ☐ yes ☐ no Comment

University Mailing List ☐ yes ☐ no Comment

University Contact / Blackboard ☐ yes ☐ no Comment

Recruiting Fare ☐ yes ☐ no Comment

Personnel Consultency ☐ yes ☐ no Comment

Search Abroad ☐ yes ☐ no Comment

Others ☐ yes ☐ no Comment

Recruiting Process
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Application File -Minimum requirement concerning content of application

     

Questionnaire (if applicable)

Question Type Given Answers

1       Choose an item.      

2       Choose an item.      

3       Choose an item.      

4       Choose an item.      

5       Choose an item.      

Telephone Interview
☐ yes ☐ no
Should a telephone interview be conducted by HR with suitable candidates?
☐ reconfirm with hiring manager

Face to Face Interview First Interview Second Interview (if needed)

Content / Approach (if needed interview            

guidance or definition of additional measures)

Participants            

Time Frame            

Planned Absence            

Additional Measures / Selection Criteria

     

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