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Student
Lab Workbook
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© 2012 Avaya Inc. All Rights Reserved.
Accessing vLab
All vLabs will be done in TECnet. Your instructor will provide you with the information necessary
to access the vLab and perform hands-on exercises.
If you have not performed the Pre-Check procedure prior to the class, it is a good idea to run
that now before beginning your lab exercises. Your instructor has a downloadable pdf with the
pre-check process.
Shadowing
The Class will use the concept of shadowing so that students can work together to complete the
labs. VNC allows two persons to view a desktop at the same time. Two students working
together will decide who will enter the data for each particular exercise. The other student will
read off the class spreadsheet IPs, hostnames, and other data to complete the lab. If a problem
occurs and the lab does not work properly, students can work together to try to resolve the
problem before calling on an instructor.
Shadow Design
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Lab design
Accessing TECNet
When it is time to access a lab, your instructor will and assign IDs and Passwords to the training
site called TECNet.
For remote events Students can access the labs via a web site based on the Avaya VPN
Gateway product 3050 that sits in the TECNet.
The VPN Gateway then allows specific port and client level access –using Java port forwarders
and Net direct tunneling to predefined IP address’ and Ports on the TECNet to allow the
students real-time access to the specific lab solutions being trained on.
The four Avaya SSL portals are:
https://trn-na1.avaya.com
https://trn-na2.avaya.com
https://trn-apac1.avaya.com
https://trn-emea1.avaya.com
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1. Start a browser and enter https://trn-na1.avaya.com. Your instructor may direct you to
use a different regional portal link.
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2. Enter the student login and student password provided by the instructor.
The Avaya learning Lab portal displays:
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3. Click on the PC X VNC Portforwarder where X is a number given to you by your
instructor
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4. This opens VNC forwarder
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Log onto the PC with
User Name: PC Username (refer to class spreadsheet)
Password: PC Password (refer to class spreadsheet)
Log on to: PC Domain (refer to class spreadsheet)
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6. The Secondary connection for Student 1 is Pod 1B
7. This table shows the colors associated with each students primary desktop
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Student Notes
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Technical Notes
If you need technical assistance at any time, contact the Avaya University Helpdesk. Refer back
to your registration enrollment email for contact information.
Student Notes
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vLab Exercises
Introduction
In the following lab exercises you will be installing and configuring AAC, Webconfercing, File
Sharing, and enableing video.
There are many instances that ask if you want to continue to a secure
site. When prompted please choose yes, accept, or continue to
website in our lab.
Our lab uses IP adresses for usability to make the lab more user
friendly. In a production enviornment the use of DNS and FQDNs is
reccomended.
Objectives
Upon successful completion of these lab exercises, you will be able to:
Lab Scenario
Each vLab experience focuses on a different aspect of the administration
processes, just as the web-based courses do. The vLab is pre-configured
with any administration that is necessary to complete the exercises outlined in
this workbook.
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Student Notes
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Install and configure Conferencing 7 Software
Step Action
1 Launch Putty from the remote desktop.
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4 Login to the Conferencing 7 operating system with the user ntsysadm, when
prompted enter the Linux Remote Login Password (refer to class
spreadsheet)
5 Switch users with the command su – ntappadm , when prompted enter the
Linux App Adm Password (refer to class spreadsheet)
6 Execute the command mcpInstaller
When prompted for a password enter the Linux App Adm Password (refer to
class spreadsheet)for the user ntappadm again
7 Enter Y to continue
8 When prompted
Please enter number [1 to 5] of selection:
Enter 2 for Staging_AAC_Coresident_Simplex
9 When prompted for the following press the ENTER key to take the default
entry:
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DB NE Name[mcpdb]:
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Would you like to make any corrections? [Y/N]:
Enter N to continue
32 When prompted with
Please make a selection [Y/N]:
If everything looks OK Enter Y to continue
33 The installation continues and then says Installation Successful
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Exercise 2 - Configuring Licenses and TLS
In this exercise, you will add a license to the WebLM server that is embedded in System
Manager, and create an enrollment password in System Manager. You will then use the
Conferencing 7 Element Manager to exchange certificates, and make the certificate available in
EM and PROV. Finally you will add EM and PROV to System Manager. EM and PROV will then
be available through System Manager.
1 Open a browser on your virtual PC, and enter the URL of System Manager.
https://System Manager IP/SMGR/ (refer to class spreadsheet)
2 Enter the System Manager Username (refer to class spreadsheet)and
System Manager Password (refer to class spreadsheet)for System
Manager
3 Navigate to the Licenses hyperlink
4 Choose Install License, and browse to the desktop. Find the license file, and
install it.
5 Navigate to the Security hyperlink
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https:// Element Manager IP:12121/ (refer to class spreadsheet)
Click on Launch Element Manager Console
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14 Repeat the procedure for PROV
Enter Logical Name: PROV
Common Name: Provisioning Client
Enrollment Password: avaya123
Click Submit
15 Open Feature Server Elements and click on Element Manager
16 Highlight EM in the Element Manager window, and click the -/+ button
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18 Follow the same procedure for Provisioning Managers
19 The screen is slightly different. Choose PROV for the Internal OAM HTTPS
Certificate under Prov
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20 Stop and Start Element Manager by logging in with Putty to the Conferencing
7 operating system with the user ntsysadm, when prompted enter the Linux
Remote Login Password (refer to class spreadsheet). Then switch users
with the command su – ntappadm , when prompted enter the Linux App Adm
Password (refer to class spreadsheet).
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23 Add a New Managed Element
Choose Type Conferencing
24 Enter a
Name – EM
Node Element Manager IP (refer to class spreadsheet)
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26 In Access Point details enter
Name - EM
Host - Element Manager IP (refer to class spreadsheet)
Port – 12121
Path - /
Order – 0
Click Save, then click Commit
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Order – 0
Click Save, then click Commit
32 Clicking on EM will open the Element Manager GUI from within System
Manager. PROV is not yet running, but after we configure it later, clicking on
PROV will open the Provisioning GUI.
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Exercise 3 - Configuring Conferencing 7
In this exercise you will configure Conferencing 7. You will the add URIs so that you are able to
have a meetme and adhoc conference call
Step Action
1 Log into Element Manager through System Manager
2 Click on Servers –> EMServer1 -> Monitor, and choose Start Monitor
3 Click on Feature Server Elements -> Database -> mcpdb -> Monitor, and
choose Monitor then choose Start Monitor
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Element manager should already be Online, Up, and Active. No changes
need to be made, just verify the status
5 Navigate to NE Maintainance in each of Accounting Managers, Provisioning
Managers, Application Servers, Media Servers and Clusters, and web
Conferencing, and Deploy and Start each.
6 When finished all services should be green.
7 Log into System Manager in Conferencing click on PROV. Enter user admin
password admin.
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8 Navigate to System Management -> System Manager Domains
9 Add a System Manager Domain (refer to class spreadsheet field Domain 1),
and click Add.
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Locale – English
Conference Type - Adhoc
14 Add a Location Name called (refer to class spreadsheet field Location 1), and
Save
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Place a check in the newly created location
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Exercise 4 - Configure SIP user for Conferencing and Make a Call
In this exercise each student will configure their own SIP user for conferencing, and Make a call
into the Conferencing 7 server. This exercise will be done by each student on their own virtual
PC.
Step Action
1 Open a browser on your virtual PC, and enter the URL of System Manager.
https://System Manager IP/SMGR/
2 Enter the System Manager Username (refer to class spreadsheet) and
System Manager Password (refer to class spreadsheet)for System Manager
3 Navigate to User Management
5 Place a check in Student X User (where X is your student letter, refer to the
class spreadsheet), and click Edit
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Place a check in Conferencing Profile
Important – when saving the conferencing profile, make sure that the check
mark is present or else the conferencing profile will not get saved
7 Remove the check from “Auto Generate Security Code, and Moderator PIN”
Use your SIP users extension for a security code
Add a 1 to the beginning of the users extension and use that for the Moderator
PIN
If Get Templates does not work, check that the TLS connection between
System Manager and CONFERENCING 7.
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10 Click Commit
11 Double click the OneX Communicator Shortcut on your desktop and log in.
From the OneX Communicator dial the Meetme Service URI (refer to class
spreadsheet)
12 If you successfully reach Conferencing 7 a timer will count upwards from 0:01
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13 Enter your Moderator PIN and # (1 + your extension + #). If Conferencing 7
receives your Moderator PIN successfully the domain will change to the IP of
the CONFERENCING 7 Application Server.
14 Log into Element manager through System Manager. If you get Login failed,
use any of UserID/Password below, as you partner may be logged in already
admin1/admin1
admin2/admin2
admin3/admin3
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End of Exercise 4 - Configure SIP user for Conferencing and Make a
Call
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Setup Web Conferencing and the Document Conversion
Server
Exercise 5 - Configuring Web Conferencing
You will now configure web Conferencing. The goal is for the Student A virtual desktop to be
able to press the web collaboration icon in the collaboration agent, have a collaboration window
open, and share the desktop. Then have the virtual desktop for student B log in to the web
collaboration that was started on the Student A desktop and see the Student A desktop through
the web collaboration window.
Step Action
1 Log into Element manager at https:// Element Manager IP:12121
2 Click on Web Conferencing Management Servers
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4 Click on Web Conferencing Servers
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6 Restart the WCMS
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7 Restart the WCS
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10 Open a Collaboration Agent by entering https://Provisioning Manager IP:8043
/aacpa/ in a browser.
11 Login with your Student A User (refer to class spreadsheet)and Student A
User Password (refer to class spreadsheet) on Desktop A.
12 Click on My Conference. Then dial into the Meetme Service URI (refer to
class spreadsheet)with your One-X phone, and enter the Moderator PIN (1 +
your phone extension) for Student A
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14 At this point you can share your entire screen, use the whiteboard, etc. You
cannot share documents from the library. Click on Begin Sharing -> Entire
Screen
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You now should have a web collaboration session with the moderator logged
in, and the desktop shared on the Student A desktop
15 We are now going to open a web collaboration session on the Student B
desktop, and log into it with the Participant Code associated with the
Moderator that logged into the web collaboration session on desktop A.
(For instance, if the extension is 3001, moderator code would be 13001, and
the participant code would be 3001 if the convention in the lab was followed)
17 For a participant code enter the participant code associated with the
moderator that was used to start the web collaboration on Desktop A
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18 You should now see the Student A desktop through your web collaboration
session.
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End of Exercise 5 - Configuring Web Conferencing
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Exercise 6 - Install and configure the DCS
You will now install the DCS portion of web collaboration. The goal is to upload a document to
the library.
Step Action
1 From your virtual desktop Remote Desktop Connection to the DCS Server
(refer to class spreadsheet)
2 On the DCS Server open FileZilla (an SFTP client)
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5 On the DCS server extract the contents of dcs_MCP_15.0.10.0_2012-05-20-
2013.zip
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6 After extracting go into the newly extracted dcs directory and double-click on
the Setup DCS batch file
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9 Open a browser to http://localhost:8080 There will be a blank page, but the
Avaya logo will be present.
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11 Add a Document Conversion Server
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13 Go back to Web Collaboration. Notice that the Upload button in My Library is
no longer greyed out
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15 Preview powerofwe.png
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Exercise7 - Call into Conferencing 7 with Avaya Flare Experience
You will now use Avaya Flare Expierience to call into Conferencing 7 and use the Collaboration
Button to open a Web Collaboration session.
Step Action
1 Shut down the One-X Communicator.
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5 Make a call by clicking on the call button, entering the Meetme Service URI
(refer to class spreadsheet), and clicking on the green telephone.
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7 Enter the Moderator PIN (1 + your phone extension). Notice that your
Conference info shows to the right, and that the Collaboration button is now
available.
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8 Click on the Collaboration button to start a Collaboration session.
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End of Exercise 7 - Call into Conferencing 7 with Avaya Flare
Experience
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Enabling Video
In this exercise you will enable video on the endpoint and CONFERENCING 7. Enable video on
a per user basis is only necessary if the video class of service was not set to allow video.
Step Action
1 Log into System Manager
2 Navigate to Communication manager
4 Check off your Endpoint 1 (refer to class spreadsheet) and press edit
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5 In Feature Options
6 Click Commit
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Exercise 9 - Enable Video in Conferencing 7
These are the steps to enable video in Coferencing 7
Step Action
1 Launch Provisioning Client
2 Search for users by Status ACTIVE
7 Note - For video to work in the conference call, it must be enabled in the
Collaboration Agent as well.
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End of Exercise 9 - Enable Video in Conferencing 7
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Maintainance and Troubleshooting Exercises
Step Action
1 Use PuTTy to log into the Conferencing 7 System
2 Enter the AAC IP address (refer to class spreadsheet) in the Host Name (or
IP address) field, and click open.
3 Login to the CONFERENCING 7 operating system with the user ntsysadm,
when prompted enter the Linux Remote Login Password (refer to class
spreadsheet)
4 Execute the command mcpRelease.pl
This command displays the current Conferencing 7 version
5 Execute the command configSvrBkup
At the prompt enter Linux Remote Login Password
Choose 3 to display the current backup configuration
6 Execute the command bkupSvr –local
This will create a backup of Conferencing 7
7 Execute the command cd /var/mcp/backup/local/
Execute the command ls
Verify that the backup was created. You will see 5 files if the backup was
successfully
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Exercise 11 - Media Server Exercise
In this Exercise you will add a Media server to the Classroom location. After adding the Media
Server you will stop the first Media Server. You should still be able to make a conference call
into Conferencing 7 if the 1st media Server is down.
Step Action
1 Log in to Element Manager through System Manager
2 Add a new address by clicking +
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Leave the rest of the entries at default
6 In Feature Server Elements -> Media Servers and Clusters click on Media
Servers, then click +
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8 Navigate to the newly created MediaServer2 and click on Instance, then click
+
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11 Add a new Media Server Cluster
Short Name:MSC2
Long Name: MediaServerCluster2
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13 Log on to PROV through System Manager
14 Navigate to Routing -> Media Server Resources
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17 Make a call into the Meetme Service URI
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Exercise 12 - Troubleshooting Exercise
In this exercise the instructor has introduced a problem into the Conferencing 7 system. Use
what you learned in the courseware to try to troubleshoot the problem.
Step Action
1 Make a call to the Meetme Service URI
You should see no time counting, meaning the call did not connect.
3 Enter the AAC IP address (refer to class spreadsheet) in the Host Name (or
IP address) field, and click open.
4 Login to the CONFERENCING 7 operating system with the user ntsysadm,
when prompted enter the Linux Remote Login Password (refer to class
spreadsheet)
5 Execute the command cd /var/mcp/oss/acct/AM1/All/MCPV5/AS1_0
6 Execute the command ls
We will be looking at the file AS*active.gz
7 Execute the command zcat AS*active.gz
8 Look for an error code
9 Use the courseware to troubleshoot what may be wrong, and fix the problem.
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Bandwidth and Cascading
These exercises are meant to show the theory of how Bandwidth Management and Cascading
would be set up in a multi-location deployment
First we need to add an additional Media Server. This Media Server is not
real, it is just for the purposes of the exercise.
1 Log in to Element Manager through System Manager
2 Add a new address by clicking +
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3 Add a new Media Server
Logical Name: MedSrvAddr3
IPv4 Address: MedSrvAddr IP3 (refer to class spreadsheet)
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6 In Feature Server Elements -> Media Servers and Clusters click on Media
Servers, then click +
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8 Navigate to the newly created MediaServer2 and click on Instance, then click
+
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10 Click on Media Server Clusters, then +
Short Name:MSC3
Long Name: MediaServerCluster3
12 Now we can begin the exercise. The new media server is available in
provisioning managers database.
13 Log into System Manager at https://System Manager IP/SMGR/
14 Navigate to Routing
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15 Navigate to Locations
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Student
A Name: Location A Name: Location B
Managed Bandwidth Units: Managed Bandwidth Units:
Mbit/sec Mbit/sec
Total Bandwidth: 5 Total Bandwidth: 5
Multimedia Bandwidth: 1 Multimedia Bandwidth: 1
Location Pattern: 135.1.* Location Pattern: 135.2.*
B Name: Location C Name: Location D
Managed Bandwidth Units: Managed Bandwidth Units:
Kbit/sec Kbit/sec
Total Bandwidth: 1500 Total Bandwidth: 1500
Multimedia Bandwidth: 750 Multimedia Bandwidth: 750
Location Pattern: 135.3.* Location Pattern: 135.4.*
Check Audio Calls can take Multimedia Bandwidth for all Locations
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22 Student A will add MediaServerCluster2 to locations A & B
Student B will add MediaServerCluster3 to locations C & D
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End of Exercise 13 - Bandwidth Exercise
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Exercise 14 - Cascading Exercise
This is a shared exercise where students work together to create a cascaded configuration.
Step Action
1 Navigate to PROV through System Manager
2 In Routing - > Media Server Resources
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Navigate to the Hosting Locations tab
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