WELSPUN ENTERPRISES LIMITED

WEL/SCM/CPE/R0

Contractor Performance Evaluation

Contractor Performance Evaluation

Rev. Prepared Reviewed Approved Approved Approved

Date Description
No by by by by by

Sign

First
R0 Date
submission
QAQC COO
Designation PO
Head (Roads)
KJ / BR /
Name RSP AKC
PC

Date Revision No. Details of Revision Page Affected

R0 First Issue -
 WELSPUN ENTERPRISES LIMITED
WEL/SCM/CPE/R0

Contractor Performance Evaluation

Index

Sr. Details Page No

No.
1 Purpose : 3
2 Scope : 3
3 DISPUTE RESOLUTION / ESCALATION : 3
4 REPORTING : 3
5 ACTIVITIES AND TIMELINES : 4
6 PROCESS FLOWCHART & ACTIVITY: : 4
7 DOCUMENTS: : 5
8 FORMATS / REPORTS MAINTAINED : 8

1. PURPOSE:

To evaluate performance of the Contractor periodically.

2. SCOPE:

Performance evaluation of the Contractor and communicate the feedback to Business

Unit.

3. DISPUTE RESOLUTION / ESCALATION

In case of any points of difference in implementation of this process, same shall be

resolved by Head SCM within 7 days of reporting

4. REPORTING :

Owner of the
Measure Source of data MIS
Measure
Submission of evaluation
Performance Evaluation SCM Head-SCM
report Report MIS
Communication of feedback
Performance Evaluation SCM Head-SCM
Report MIS
 WELSPUN ENTERPRISES LIMITED
WEL/SCM/CPE/R0

Contractor Performance Evaluation

Improvement in Contractor
Performance Evaluation SCM Head-SCM
performance Report MIS
No of Contractors reappointed /
Performance Evaluation SCM Head-SCM
given repeat orders Report MIS
Performance Evaluation
No of Contractors recognized
Report SCM Head-SCM
& rewarded
MIS

5. ACTIVITIES AND TIMELINES

1. Before placement of PO/WO by HO/RO on Contractors, SCM shall initiate action

for carrying out performance evaluation based on the criteria.

2. The performance evaluation of Contractors/sub-contractors shall be carried out on

various performance parameters and guidelines listed in the prescribed formats (Format
no. CPR/F-01/R0 for Contractors).

3.SCM shall prepare PE report after evaluation of contractor / supplies/ services.

4. Based on evaluation report, SCM shall give the PE score to Contractor.

Performance levels are as mentioned below:
A) Excellent
B) Very Good
C) Good
D) Satisfactory and
E) Not Satisfactory

5. SCM shall communicate the performance of Contractors based on their score under
following categories:
i) Appreciation letter - for Contractors in (A) & (B)
ii) Feedback letter - for Contractors in (C)
iii) Caution letter - for Contractors in (D)
iv) Delisting letter - for Contractors in (E)

Input of list of Contractors in "Excellent" performance to Contractor Recognition &

Reward SOP.
 WELSPUN ENTERPRISES LIMITED
WEL/SCM/CPE/R0

Contractor Performance Evaluation

6. PROCESS FLOWCHART & ACTIVITY

Flow Chart Activity Owner

Start
SCM
Before placement of PO/WO
by HO/RO on Contractors, SCM
shall initiate action for carrying
Identify the
Contractors
out SCM performance evaluation
for based on the criteria
evaluation

The performance evaluation of

Contractors/contractors shall be
Carry out
Performance carried out on various
evaluation
performance parameters and
guidelines listed in the prescribed
SCM formats (Format no.
SCM/PER/F-01/R0 for
Contractors).
SCM shall prepare PE report after
evaluation of contractor /
supplies/ services.
 WELSPUN ENTERPRISES LIMITED
WEL/SCM/CPE/R0

Contractor Performance Evaluation

Based on evaluation report, SCM

Prepare PE
shall give the PE score to
report
Give after
PE
evaluation
Contractor. Performance
Score
contractor
levels are as mentioned below:
A) Excellent
B) Very Good
C) Good
D) Satisfactory and
E) Not Satisfactory

6. DOCUMENTATION:

CRITERIA / GUIDELINES / CHECKLIST USED IN THIS PROCESS:

For Contractor:

i) Performance Evaluation is carried out at an interval of every 6 months (In October

and April). However, in case of contractors executing contracts with WEL for the first
time, first performance evaluation shall be carried out within 3 months of start of
execution of the contract, followed by at regular frequency of 6 months. If the time period
between first and periodic six monthly evaluation is 45 days or less, the Contractor is
evaluated as part of the six month evaluation

ii) Mid-course evaluation may be carried out whenever warranted based on

unsatisfactory performance of the Contractor

7. FORMATS / REPORTS MAINTAINED:

Contractor evaluation report - Format No. WEL/SCM/CPE/F-01

 WELSPUN ENTERPRISES LIMITED
WEL/SCM/CPE/R0

Contractor Performance Evaluation

PERFORMANCE RATING REPORT OF CONTRACTOR:-

Format No. WEL/SCM/CPE/F-01

Name & Address of Contractor: Date of
Evaluation:
Period of
evaluation: BU/
Project:
W.O. No & Date:
Contractor’s Representative interacted for Brief Scope of Work Carried out:
evaluation:
Cell
No. : Report No. & Date:
Tel.
No:
Email:

Guidelines:
1. Performance of Contractors is critical, impacting success of project. Performance Evaluation shall be
done with due diligence.
2. The scoring for performance rating needs to be carried out pragmatically and objectively.
3. Please do not evaluate based on single incident. Performance Evaluation shall be on overall
performance.
4. Excellent or Not Satisfactory Ratings shall be substantiated with reasons.

Performance levels:

Contractor for Performance Action

works Level
91 – 100 Excellent Appreciation Letter

81 – 90 Very Good Appreciation Letter

71 – 80 Good Feedback Letter

61 – 70 Satisfactory Caution Letter

 WELSPUN ENTERPRISES LIMITED
WEL/SCM/CPE/R0

Contractor Performance Evaluation

60 and below Not satisfactory Delisting

Sl. Criteria Max Points Scored Points

No.
1 Adherence to schedule 15

2 Timely Mobilisation of Essential Tools & Plants as per 10

scope
3 Mobilization of workforce proportionate to work 10

4 Quality of Works at Site 10

5 Compliance to Health, Safety and Environment 10

6 Handling, Storage & Preservation 6

7 Statutory Compliances by Contractor 6

8 Financial Capability during execution 6

9 Periodic Reconciliation of free-issue materials 6

10 Response to WEL / Client instructions 6

11 Retention capability of workforce during execution 5

12 Documents control 5

13 Housekeeping 5

Total 100
Remarks (Qualitative):

Initiated by:
Name, Signature & Date Head – Certification

Reviewed by:
Name, Signature & Date Project Owners

Validated by:
Name, Signature & Date COO Head – SCM
 WELSPUN ENTERPRISES LIMITED
WEL/SCM/CPE/R0

Contractor Performance Evaluation

Sl. Scored
No. Evaluation Points Assessor Evidences
Criteria
1 Adherence to Progress schedule (15 Points)
Project
Actual Progress > 100% of Scheduled Progress (15 Points) Auditor Schedule
Actual Progress is 91 % to 99 % of Scheduled Progress (12 &
Progress
Points)
Report
Actual Progress is 81 % to 90 % of Scheduled Progress (10
Points)
Actual Progress is 71 % to 80 % of Scheduled Progress (8 Points)
Actual Progress < 70 % of Scheduled Progress (0 Points)

2 Timely Mobilisation of Essential Tools & Plants as per scope

(10 Points)

a Adequate Mobilisation of Tools & Plants in good condition (3

Points) Project
Auditor Plan &
Mobilised fully in good condition - (3Points) Deploy-
Mobilised partially in good condition - (2 Points) -ment
Failed to mobilise - (0 Points) Schedu
le
b Timely mobilisation of necessary Tools & Plants (3 Points)

Mobilisation in time - (3 Points)

Missed the schedule - (2 Points)
Failed - (0 Points)

c Working Condition of Tools & Plants (4 Points)

Availability of valid test / fitness certificates from authorized

agencies (2 Points)

Carrying out Preventive & Regular Maintenance (2 Points)

3 Mobilization of workforce proportionate to work (10 Points)

Timely mobilisation of required workforce w.r.t. agreed Project

deployment schedule (10 Points) Plan &
 WELSPUN ENTERPRISES LIMITED
WEL/SCM/CPE/R0

Contractor Performance Evaluation

Auditor Deploy-
Inadequate mobilisation of workforce w.r.t. work front not -ment
affecting the project schedule (6 Points) Schedu
le
Delayed deployment of Insufficient workforce w.r.t. work front
affecting the project schedule (2 Points)

Not Mobilised/ Demobilized entire workforce before completion of

job. (0 Points)
4 Quality of Works at Site (10 Points)
a Compliance with QAP (> 95% - 3; 80% -95% - 2; < 80% - 0).
QAP,
Resolution of NCRs and completion of Reworks within stipulated
b time Auditor ITP,
(100% -2; < 100% - 0). NCR

Timely preparation & submission of Protocols. (100% -2; 80% -

c 99% - 1; < 80% - 0).

Number of stages cleared from inspection in first attempt (> 95%

d -3; 90% -95% - 2; 85% - 90% - 1, < 85% - 0).

5 Compliance to Health, Safety and Environment Requirements

(10 Points)
a Use of PPE & other safety gadgets (If 100% - 3, 95 - 99% - 1, < Safety
95% - 0) MIS
Auditor
b Compliance to Safe working conditions (100% - 4, < 100% - 0)

Providing Safe Drinking water & Sanitary facilities at labour

c camp. (If Yes - 2, No - 0)

d Waste Disposal / Eco-friendly Practices (If Yes - 1, No - 0)

6 Handling, Storage & Preservation (6 Points)
Auditor
6.1 Handling (3 Points)
Handling of materials / equipment as per handling
instructions / standard practices (If yes -3, Partial – 2, No –
0)

6.2 Storage & Preservation (3 Points)

Maintains covered shed, follows First In First Out (FIFO) for shelf Auditor
life items, follows manufacturer's instructions; and maintains
Identification and Inspection / test status. (If yes -3, Partial – 2, No
– 0)
7 Statutory Compliances by Contractor (6 Points)

Verify
a Maintaining PF/ESI /WC/ All Insurances in contractor’s scope. (If
 WELSPUN ENTERPRISES LIMITED
WEL/SCM/CPE/R0

Contractor Performance Evaluation

Auditor Relevant
Yes -2 , No -0 )
Docume
nts
Maintaining validity of applicable work-specific licenses (IBR /
b Electrical works /
any other specific license) (If Yes -2 , No – 0)

c Validity of Labour Licence. ( If Yes -2 , No - 0 )

8 Financial Capability during Execution (6 Points)

Auditor
a Ability to manage works without Financial constraints ( If Yes -3 ,
No - 0 )
b Payment of wages on time to their work force ( If Yes - 3 , No - 0 )

9 Periodic Reconciliation of Free-issue Materials (6 Points) Verify

Relevant
Auditor Documen
a Reconciliation and monthly updating of records (If Yes - 3, No - 0)
ts/ Debit
b Limits the wastage within stipulated norms ( If Yes - 3 , No - 0 ) Notes
10 Response to WEL / Client Instructions (6 Points)

Responsiveness to urgent requirements, clarifications, change in Auditor

a priorities
(Speedy – 4, Prompt - 3, Slow - 1, Poor - 0 )

b Response to change in scope. ( If Prompt - 2, Slow - 1, Poor - 0 )

11 Retention capability of workforce during

execution (5 Points)
Has full control over retention of the work force (5 Points) Auditor
Attrition of workforce not affecting the project schedule (3
Points)
No control on retention of workforce (0 Points)

12 Documents Control (5 Points)

Ensures availability of Latest approved Drawings, FQP,
a Procedures, Formats at Verify
work place and removal of superseded documents (If Yes - 2, Auditor Relevant
Partial - 1, No - 0 ) Docume
nts
Ensures valid Calibration certificates, Inspection/Testing
b reports & Protocols (If Yes - 2, Partial - 1, No - 0 )

c Timely submission of MTCs and As-built drawings ( If Yes - 1,

No - 0 )

13 Housekeeping (5 Points)
 WELSPUN ENTERPRISES LIMITED
WEL/SCM/CPE/R0

Contractor Performance Evaluation

Well organized. (5 Points) Visual

Satisfactorily organized. (3 Points) Auditor Inspecti
on
Not Satisfactory (0 Points)