Curriculum Vitae

Personnel Information

Name : PUSHPA D S
Date of Birth : 16-12-1983
Nationality : Indian
Sex : Female
Marital Status : Married
Husband Name : Lt. Ashok Kumar B S
Languages Known : Kannada, Telugu & English

Address:
Pushpa D S
No 49/A Ranganatha Nilaya, Basavalingappa Road,
Subbanna layout, near sree sai hospital
Vidyaranyapura 560097
Phone No: 9620247370
E-mail: pushpanandu537@gmail.com

Profile:

Intend to build a career in a mass communication company. Looking to be a part
of a team of committed, dedicated and creative people. I am a Quick learner,
adept in multitasking and have good attention to detail.

Personal Skill:

Comprehensive problem-solving abilities, good verbal and written

communication skills, and ability to deal with people diplomatically.

Qualification:

(B.A). from Govt First Grade College, Koratagere, incomplete

P.U.C from Govt Pre-University College, Koratagere, passed on 1999

S.S.L.C from JBRHS school, Byalya. Passed on 1997

 Technical Skills:

Operating Systems :     Windows

Office Packages :     MS-Office
Web searching :    Network searching
Vlookup
Pivot Table

Work Experience:

Worked as Showroom Receptionist in Advaith Hyundai Motor Pvt. Ltd. from

June 2008 to 2010

Job Roles and responsibilities

Attending the walking customers and collect the data
Assign the walk in leads to sales consultants and upload the customer
data in GDMS and sending walking reports the GM.

Worked as Telemarketing Team Leader in Advaith Hyundai Motor Pvt. Ltd

from 2010 to May 2012.

Worked as CRM in Lakshmi Hyundai from Oct 2012 to August 2013

Job Roles and responsibilities

Customer single point contact for any query complaints request
feedback and resolution
Provide all back office support tasks like reporting, sending and
receiving mails.
Monitoring monthly and daily reports.

Worked as Tele Marketing Team Leader in Sireesh Auto Pvt. Ltd. From Oct
2013 to Apr 2016

Job Roles and responsibilities

Heading the telemarketing team
Attending the inbound and outbound calls
Assigned the leads to sales team
Fixing appointments with the customers and follow-ups
Maintaining the reports sending to the Manager.

Working as Assistant Manager Customer Care Service Mahindra Sireesh

Auto Pvt. Ltd from January 2018 to April 2019
 Job Roles and responsibilities
Maintaining customer satisfaction scores and reports
Doing NDC & PSF calls
Resolving NDC concerns and PSF concerns
Handling Front officer and coordinating with service advisor for
complaints and customer satisfaction

Worked as Senior CRE in BMW premium selection from 11th October 2021 to
29th September 2022

Job Roles and responsibilities

Service and sales enquiry follow-up and upload the exchange the
documents in Udrive portal
Evaluation entering Udrive and assign the leads to executives
Fixing the evaluation appointment with customer
Sending price quotation through Email to the customer.

Declaration

I hereby declare that all the information furnished above is correct and true to the
best of my knowledge and belief.

Date: 18-05-2023 Yours faithfully

Place: Bangalore
(Pushpa D S)