Part 9

Question 41
Write a short message (30-50 words) to answer the message below:

Dear Mai,
I’m happy that you are interested in our products. As mentioned previously,
you want to order some fans for your office. Please let me know more about
your requirement:
 How many fans do you need?
 Where is the place of delivery?
 Can you pay for the bill by banking transfer or cash?
Have a nice day,
Linh

Dear Lan,
I’m glad that you are interested in our products, 20 HP OfficeJet Pro
9015 All-in-One printers. As mentioned previously, you want to order
the printers for your new office. Please let me know more about your
requirement:
 How many printers do you need?
 Where is the place of delivery?
 Can you pay for the bill by banking transfer or e – wallet?
Have a nice day,
Nam
Dear Hai,
We have received your complaint letter. Thank you for your comments so that
we can improve our customer services. We would like to get some information
about the faults of the product you bought last week.
o What’s wrong with the camera?
o What is its model?
o In which store did you buy it?
Kind regards,
Peter.

Dear Rose,
I received your complaint about the MP3 player you bought in our store. Please
let us know some more information about the item.
o What’s the matter with your MP3 player?
o What’s its price?
o When did you buy it?
Best wishes,
John