Professional Documents
Culture Documents
Samuel Kipkemboi BP Complete As at 25th May 2021
Samuel Kipkemboi BP Complete As at 25th May 2021
FOR
INDEX NO : 1061200182
SIGNATURE: ………………………………………………….
DATE: …………………….……………………………………
SIGNATURE: ………………………………………………….
DATE: …………………………………………………………..
i
DEDICATION
I thank God for this far He has enabled me to reach. My special dedication goes to my parents
and my family at large who has kept encouraged me and paid my fees during my college period
throughout. I also dedicate this work to the National Youth Service for supporting me in terms of
school fees payment. May the Almighty God see their efforts through my success.
ii
ACKNOWLEDGEMENT
I thank my Almighty God for giving me good health and strength throughout academic period. I
thank my classmate for rectifying spelling errors and also other mistakes. I also acknowledge Mr.
Diero Jacob, Madam Jemimah and Dr. Owala who supervised my work since the start up to the
end of it. God bless them abundantly. Lastly, I wish to acknowledge everyone who contributed to
the academic excellence and completion of this intellectual content.
iii
TABLE OF CONTENT
DECLARATION........................................................................................................................................i
DEDICATION...........................................................................................................................................ii
ACKNOWLEDGEMENT.......................................................................................................................iii
TABLE OF CONTENT...........................................................................................................................iv
EXECUTIVE SUMMARY......................................................................................................................vi
1.0 BUSINESS DESCRIPTION..............................................................................................................vi
2.0 MARKETING PLAN.........................................................................................................................vi
3.0 ORGANIZATIONS AND MANAGEMENT PLAN........................................................................vi
4.0 OPERATIONAL PLAN....................................................................................................................vii
5.0 FINANCIAL PLANS........................................................................................................................vii
CHAPTER ONE........................................................................................................................................1
1.0 BUSINESS DESCRIPTION..............................................................................................................1
1.1 BUSINESS NAME............................................................................................................................1
1.2 BUSINESS LOCATION AND ADDRESS.......................................................................................1
Business Address.....................................................................................................................................3
1.3 FORM OF OWNERSHIP..................................................................................................................3
1.4 BUSINESS TYPE.............................................................................................................................3
1.5 PRODUCT AND SERVICES...........................................................................................................4
1.6 JUSTIFICATION OF THE BUSINESS OPPORTUNITY................................................................4
1.7 INDUSTRY.......................................................................................................................................4
1.8 GOALS OF THE BUSINESS...........................................................................................................5
1.8.1 SHORT TERM GOALS.................................................................................................................5
1.8.2 LONG TERM GOALS...................................................................................................................5
1.9 .1 ENTRY AND GROWTH STRATEGY........................................................................................5
1.9.2 GROWTH STRATEGY.................................................................................................................6
CHAPTER TWO.......................................................................................................................................7
2.0 MARKETING PLAN........................................................................................................................7
2.1 Market share......................................................................................................................................7
2.2 COMPETITION................................................................................................................................8
2.3 WAYS OF OVERCOMING COMPETITION..................................................................................9
2.4 METHOD OF PROMOTION AND ADVERTISEMENT..............................................................10
2.5 PRICE STRATEGY........................................................................................................................10
iv
2.6 SALES TACTICS...........................................................................................................................11
2.7 DISTRIBUTION STRATEGY........................................................................................................11
CHAPTER THREE.................................................................................................................................12
3.0 ORGANIZATIONAL AND MANAGEMENT PLAN....................................................................12
3.1 ORGANIZATIONAL STRUCTURE..............................................................................................12
3.2 STAFFING AND THEIR QUALIFICATION................................................................................13
3.3 REMUNERATION AND ALLOWANCES....................................................................................15
3.4 TRAINING AND PROMOTION....................................................................................................16
Table 3.2 Employee Training schedule..................................................................................................16
3.6 BUSINESS CONTROL OF ASSETS.............................................................................................17
3.7 SUPPORT SERVICES....................................................................................................................17
CHAPTER FOUR...................................................................................................................................18
4.0 OPERATIONAL/ PRODUCTION PLAN.......................................................................................18
4.1 PRODUCT DESIGN AND DEVELOPMENT................................................................................18
4.2 PRODUCTION FACILITIES AND CAPACITY...........................................................................18
4.3 PRODUCTION STRATEGY..........................................................................................................19
4.4 PRODUCTION PROCESS.............................................................................................................22
4.5 GOVERNMENT REGULATIONS.................................................................................................23
CHAPTER FIVE.....................................................................................................................................25
5.0 FINANTIAL PLAN........................................................................................................................25
5.1 PRE-OPERATIONAL COST..........................................................................................................25
5.2 WORKING CAPITAL....................................................................................................................26
5.3CASH FLWO STATEMENTS.........................................................................................................27
5.3.1 CASH FLOW STATEMENT FOR YEAR ONE 2023.................................................................27
5.3.2 CASH FLOW STATEMENT FOR YEAR TWO 2024................................................................28
5..3.3 CASH FLOW STATEMENT FOR YEAR THREE 2025...........................................................29
5.4 PROFORMA INCOME STATEMENT..........................................................................................30
5.4.1 PROFORMA INCOME STATEMENT FOR YEAR ONE 2023.................................................30
5.4.2 PROFORMA INCOME STATEMENT FOR YEAR TWO 2024................................................31
5.4.3 PROFORMA INCOME STATEMENT FOR YEAR THREE 2025.............................................32
5.5 PROFORMA BALANCE SHEET..................................................................................................33
5.6 BREAK EVEN ANLYSIS..............................................................................................................34
5.7 FINANCIAL REQUIREMENT......................................................................................................37
v
5.8 OPERATIONAL COSTS................................................................................................................37
5.9 PROPOSED CAPITALIZATION...................................................................................................38
5.10 EXPECTED PROFITABILITY RATIOS.....................................................................................38
5.11 POTENTIAL RISK AND OTHEIR SOLUTIONS.......................................................................39
APPENDIX...........................................................................................................................................40
vi
EXECUTIVE SUMMARY
vii
4.0 OPERATIONAL PLAN
The chapter presents a detailed discussion of the production facilities required and their capacity.
For the enterprises to start production there must be equipment to be used. The equipment will be
bought from Nairobi town where there are largest dealers who import from Japan direct. For the
enterprise to start initial capital of Kshs.350, 000 will be required. The business will employ both
skilled and unskilled. They will be employed depending on the qualification required in every
post. The human resources shall be very essential because the business shall entail a lot of
services rather than selling of goods. Water, electricity and telephone will be installed for use in
the enterprise to ensure work is carried out smoothly. The services shall be produced based on
the recommendation procedures by the clients to ensure high quality products and services.
viii
CHAPTER ONE
i. There is security
ii. Good infrastructure like roads, availability of power, enough water in the area
iii. Accessibility to the Nandi –Nairobi Highway where there are a lot of vehicle in need of
services
iv. High demand of wheel repairs and balancing in Nandi County
v. Good relationship amongst people in the area
The enterprise can be reached from Nairobi using the following direction
1
Figure 1.1 Location of the proposed business
NANDI
HILLS
SHOPS MARKET
SHOPS
ROAD
MODALLIC MPESA
KEPTUMO
BUS
STATION
District SAMKIP WHEEL
Commissioners REPAIR AND
Office BALANCING
KOITALEL SAMOEI
KOITALEL SAMOEI ROAD
ROAD
SHOPS
NANDI HILLS
PHARMACY
2
Business Address
For any business to thrive it requires a postal address which is not only a statutory requirement by
the low but it plays a crucial role in the business since it gives direction to the customers.
Therefore, the proposed business will be contacted through the following family box number
shown below.
NANDI – KENYA.
Email:
TELL: 0701406569
3
business to attract more customers since in times of low demand of services selling of spares will
save the business from getting loss.
The business will also offer the following services to its customers as a way of maintaining the
customers.
Credit services –the potential customers shall be allowed to receive the services in times they are
in need of it. This will make them trustworthy to the business since every person around the World
would like to get services where they can be lend in times they are down.
After sale services –those who buy the spares at our shop shall receive a commission of one third
of the services used to fit such spare parts on the wheels. This will attract many customers buy
spares at our shop and have their servicing fees reduced.
4
1.7 INDUSTRY
This industry will fall under Engineering; it will start as a small scale set which has future plans
for expansion. The capital required to start is Kshs.350,000 its capital will be gotten from the
following sources
To add on the above, the business shall borrow and lease the property where possible and plan to
buy all the necessary tools within the first two years of the startup.
5
1.9 .1 ENTRY AND GROWTH STRATEGY
To ensure that Samkip wheel repairs and balancing services and goods are acceptable in the
market, the following strategies of advertisement shall be put in place:
Posters
Word of mouth
Television
Radio
Mafundi stage- indicators
a) By creating business awareness in the market to attract more customers which will lead to
expansion of business
b) Opening up new market segment as a way of expanding operators in case the business
finds buyers in other areas.
6
CHAPTER TWO
i. Domestic customers
ii. Intuitional customers
iii. Commercial customers
Domestic customers
These are individual customers who will come from within and outskirts of Nandi County. Since
there is increasing number of motor vehicles in the area, the residents are building and
constructing, they will provide ready market for goods.
Institutional customers
The business will sell its commodities to other service providers within the town since there are
other technicians in the town and outside the town.
Commercial customers
These are known as middlemen. The business expects to have commercial that will buy products
and sell to customers within their locality
7
Sales
18%
30%
2.2 COMPETITION
The field study has shown that there will be two kinds of competitors that SAMPKIP WHEEL
REPAIRS AND BALANCING will face:
a) Direct competitor
b) Indirect competitor
But the business will expect stiff competition from four direct competitors who are discussed
below as shown in the table.
8
Name of the business Weakness Strength
Alloy wheel repair specialists Poor personnel It’s well located
Rim Doctor It’s very small and sells very Can be easily spotted by
little products customers
People choice hardware It access not render offer sales Highly skilled and trained
services personnel
Fiji wheel and Rim repair Its poorly located Vast in exploitation of their
services personnel
Table 2.1 Market share with competitors
Source: Author 2020
Advertising
To create awareness of the business to the customers; the business will print media posters and
sign posts. Electronic media may also be used if need be. The locall radio stations may be used.
Offering discount
Promotions will be done by giving discounts to customers and also free transport will be offered to
those who buy spares in bulky at ago.
Time management
The owner will open business early in the morning at 7.00a and also relatively late in the evening
at 8:00pm
9
They are:
a) Competitive pricing
Its adjustment on pricing will be observed depending on the prices prevailing on the market in
order to maintain the degree of integrity of the business
b) Psychological pricing
They will be done by business on the customers deemed and the potentiality the prevailing
condition, seasons or accession either pricing method could be, products on low demand one
priced low and first running product are priced high
Discount will be allowed to those customers who buy goods and services in large quantities.
Credit facilities will be for those customers who come frequently to buy goods and services
especially when the stock is large in the store in case of spares.
10
2.6 SALES TACTICS
The business will be dealing its goods and services on cash basis daily and credit for the common
customers in the business in case they are in need of it. The business will also offer proper packing
and free transport to the customers.
CHAPTER THREE
11
Management –Is the administration of an organization whether it will be an enterprise on profit
organization or government body. Management includes the activities or setting up the strategy of
an organization and coordinating the efforts of its employees.
The business will have various management team e.g General manager, account clerk,
storekeeper, salesman, and watchman. The organizational management design will contribute to
the quality of products or services output in the business.
GENERAL MANAGER
12
Security MARKETING OFFICRE HUMAN RESOURCE WHEEL REPAIR AND
OFFICER BALABNCING SUPERVISOR
STAFF
ACCOUNTANT
A) GENERAL MANAGER
Qualifications
Duties
B) ACCOUNTANT
Qualification
13
Must be a computer literate
Should be fluent in both English and Kiswahili
Must have been working with an experience of more than 2 years
Duties
D) STAFF
Qualification
Duties
E) WATCHMAN (SECURITY)
Qualifications
14
Working experience of not less than two years
Certificate of good conduct
Have at least 30 years of age
The business will ensure that employees are trained by providing them short courses and
vocational training
The businesses will promote its employees from one level to another by using
15
Level of education of the employees
The business will consider the promotion of employees after a period of at least two years.
SAMKIP WHEEL REPAIRS AND BALANCING will receive a license to enable it run
smoothly. The license will be obtained from CIC insurance company hence the cost will be Ksh.
2000
The other legal requirements that the enterprise need in order to compile include:
Financial Management
It will be under the accounts clerk, he will be responsible for all financial statements of every
department within the enterprise
16
Insurance
The business will insure all the assets against theft or fire at the cost of Ksh. 5000. It will obtained
insurance cover from CIC insurance company.
a) Banking services
The account clerk will ensure all the funds kept in bank for security and books of account are
property kept.
b) Management advisor
The Management term e.g general manager, sales man storekeeper, watchman will be responsible
to ensure all the enterprise activities run smoothly and will cooperate to solve solutions to any
problem affecting the enterprise.
c) Insurance services
The manager will ensure all the assets in the enterprise are insured in case of a loss by the
insurance company.
CHAPTER FOUR
17
make of the vehicle and according to its puncture. The firm will expand steadily as its planning to
reach a wide market through the introduction of the new technology as explained in the market
structure.
Modern technology will be readily available in the business to help in the easy diagnosis of the
wheels. Due to changes of technology day by day the business has plan to be joint with their
supplier of diagnosis machine i.e. Lenovo computers system so as in case of change in technology
will communicate and report in order to install the new information in the fault diagnosis
computer
18
Welding machine 1 Base electrician 20,000 20,000
Meme furniture
Lining machine 3 6,000 18,000
Nairobi best liners
Total 138
Source: Author 2021
19
manager 1 19,000
Accountant 1 10,000
Total 7 81,000
The daily labour cost incurred by the entrepreneur is Ksh . therefore, the labour cost is Ksh
81,000. The enterprise will incur production expenses doing operation
The table below shows a list of monthly stock of materials that will be required in the workshop
Table 4.3.1 Monthly stock of materials that will be required in the garage.
Materials Quantity cost TOTAL
Gas supply in cylinder 2 @ 4,000 8,000
Electrical marking top rolls 3 500 500
Welding rods 4 dozen 4 @ 250 1,000
Soap and detergent 10 @ 90 900
70 liters paraffin and diesel 70 @100 7,000
Super glue @ 50 40 @50 2,000
Grease and oil 5 @100 500
Grinder file @ 200 10 @200 2,000
Plain job cards 1 @500 500
20
Working instructors’ tickets 6 @200 1,200
Sand papers 7 @100 700
Stationery and record books 6 @400 2,400
These are the cost that will be incurred at the proposed business which will be beside labour and
service cost. She will also require some amount in order to meet the day to day activities.
The owner would focus at the future, as the business grows up, He will put aside some capital for
expansion of the business so as to meet the need of many customers in the area.
21
4.4 PRODUCTION PROCESS
The following are steps followed during the operations of the firm.
i) Reception
ii) Fault diagnosis
iii) Repair /service section
iv) Verification and testing
v) Clearance and payment
a. Reception
This is the first step where the customers will be and directed to the next step according to the
problems or kind of service they need.
b. Fault diagnosis
This is the second step where the vehicles are assessed by the use of fault diagnosis electrical
computer machine by an automotive engineering technician who is well trained and he notices the
specific point of the problem.
c. Repair/ service section
This is the third process whereby the problem is already noted and the engineers work upon it at
this stage.
d. Verification and testing
This is where the vehicle after check-up, service and repair are taken for road test to make sure
that customers are satisfied with the service.
e. Clearance and payment
This is the last step where customers will pay to accountant after being issued with break down
showing the kind of service, repair and the total cost incurred.
22
Measures to minimize internal problems that may affect product
The business intends to buy generator to supplement power failure to avoid power interruption.
The business rule that the right machine to be used for the right work or job
Employees who will be found with theft cases will be fined double and be suspended from work
will follow.
23
The business will offer safety gears such as overall to workers while working on site.
24
CHAPTER FIVE
Premises 10,000
Insurance 3,000
TOTAL 768,000
Source: Author 2021
25
5.2 WORKING CAPITAL
This is the amount of money needed in the immediate business activities.
Stock 500,000
Debtors 100,000
TOTAL 1,100,000
CURRENT LIABILITIES
TOTAL 170,000
Source: Author 2021
26
5.3CASH FLWO STATEMENTS
5.3.1 CASH FLOW STATEMENT FOR YEAR ONE 2023
ITEM JAN FEB MAR APR MAY JUNE JULY AUG SEPT OCT NOV DEC TOTAL
Opening Cash 100,000 100,000 100,050 54,000 160,000 37,000 70,000 70,000 80,000 2,000 20,000 4,000 797,050
Cash sales 120,000 110,000 100,000 150,000 100,000 110,000 200,000 200,000 105,000 105,000 150,000 250,000 1,700,000
Debtors 2,000 50,000 2,500 6,000 4,000 50,000 16,500 7,000 3,500 6,000 12,500 2,000 162,000
Total cash inflow 222,000 260,000 202,550 210,000 264,000 197,000 286,500 277,000 188,500 113,000 182,500 256,000 1,971,550
Purchases 20,000 30,000 100,000 10,000 100,000 90,000 10,000 35,000 10,000 405,000
Creditors 250 500 750 1,000 390 250 500 3,640
Salaries and 60,000 60,000 60,000 60,000 60,000 60,000 60,000 60,000 60,000 60,000 60,000 60,000 720,000
wages
Interest on loan 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 27,000
Rent 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 10,000 120,000
License 10,000 10,000
Insurance 2,000 2,000 2,000 2,000 2,000 2,000 12,000
Electricity 1,000 1,020 1,000 2,000 2,500 2,000 1,050 1,000 1,080 1,000 2,000 2,000 17,650
Water 350 400 500 300 250 450 500 600 450 500 550 480 5,330
Telephone and 700 400 650 600 400 500 550 460 700 800 450 500 6,710
postage
Transport 1,000 900 1,000 1,050 1,300 1,300 1,200 1,000 900 800 1,020 1,000 12,470
Advertisement 2,000 2,000 2,000 2,000 8,000
Repairs 300 1,000 700 600 500 400 100 200 3,800
Stationary 500 500 1,000 300 500 600 300 3,700
Total cash 110,850 104,220 179,100 79,950 90,050 175,050 171,550 76,560 89,530 79,190 114,770 84,480 1,355,300
outflow
Net cash 111,150 155,780 23,450 130,050 173,950 21,950 114,950 200,440 98,970 33,810 67,730 171,520 1,303,750
Accumulative 111,150 266,930 290,380 420,430 594,380 616,330 731,280 731,720 1,030,690 1,064,500 1,132,230 1,303,750
27
cash
28
Accumulative 191,900 289,950 311,980 352,280 385,060 390,910 392,910 396,330 444,330 480,30 511,980 1,155,030
cash
29
Accumulative 299,850 324,200 388,050 464,100 532,271 562,450 570,251 586,151 594,251 1,119,951 1,299,50 1,300,751
cash 1
30
5.4 PROFORMA INCOME STATEMENT
TOTAL 958,160
Net profit before tax 936,840
Tax 10% 33,684
Net profit after tax 303,156
31
5.4.2 PROFORMA INCOME STATEMENT FOR YEAR TWO 2024
ITEM AMOUNT (KSHS)
Sales 1,403,180
Cost of goods sold 37,000
Cross profit 1,366,180
Expenses:
Wages 720,000
Rent 36,000
Water 8,300
Telephone 7,300
Electricity 9,850
Advertisement 12,000
Stationery 6,000
Postage 7,300
Insurance 12,000
Transport 9,000
Depreciation 3,000
Interest 12,000
License 10,000
Repairs 3,000
TOTAL 855,750
Net profit before tax 510,430
Tax 10% 51,043
Net profit after tax 459,387
32
5.4.3 PROFORMA INCOME STATEMENT FOR YEAR THREE 2025
ITEM AMOUNT (KSHS)
Sales 1,398,100
Cost of goods sold 460,000
Cross profit 938,100
Expenses:
Wages 720,000
Rent 36,000
Water 11,300
Telephone 9,100
Electricity 19,579
Advertisement 8,000
Stationery 4,850
Postage 9,100
Insurance 8,000
Transport 11,900
Depreciation 2,000
Interest 36,000
License 10,000
Repairs 4,190
TOTAL 890,019
Net profit before tax 48,081
Tax 10% 4,808.1
Net profit after tax 43,272.9
33
5.5 PROFORMA BALANCE SHEET
SAMKIP WHEEL REPAIRS AND BALANCING
BALANCE SHEET
AS AT 31ST DECEMBER FOR THREE YEARS
ITEM YEAR 1 (KSHS) YEAR 2 (KSHS) YEAR 3 (KSHS)
ASSETS:
FIXED ASSETS
Building 2,000,000 1,999,000 1,500,000
Vehicle
2,600,000 2,579,000 2,080,000
TOTAL
CURRENT ASSETS:
Cash at hand 1,278,130 740,030 1,300,721
and bank
Stock 405,000 37,000 460,000
LIABILITIES:
LONG-TERM
LIABILITIES
Capital 797,050 459,050 1,216,200
SHORT-TERM
LIABILITIES:
3,640 2,250 5,200
Creditors
34
5.6 BREAK EVEN ANLYSIS
1) Gross Profit for the First Year
Gross profit = Sales – Direct cost
=1,700,000 – 1,295,000 = Kshs405,000
= 23.83
Wages 170,000
Rent 120,000
Water 5,330
Telephone 6,710
Electricity 17,650
Advertisement 8,000
Stationary 3,700
Postage 6,710
Insurance 12,000
35
Transport 12,470
Depreciation 300
Creditors 3,640
Interest 27,000
Licenses 10,000
Repairs 3,800
TOTAL 957,310
Source: Author 2021
957,310 x 100
¿
23.82
= Kshs40,189,33.67
= 1,700,000-957310
= Kshs742,690.
Contribution x 100
Contribution ratio %=
Total sales
36
742,690 x 100
¿
1,700,000
= 43.69
957310 x 100
¿
46.69
=2.05%
= contribution margin
Fixed cost
46.69
¿
957,310
= 0.000049%
37
ITEM AMOUNT (KSHS)
Preoperational cost 768,000
Working capital 930,000
Fixed assets 7,257,000
TOTAL 8,957,000
TOTAL 48,000
38
Friends and Relative 150,000
TOTAL 900,000
405,000 x 100
¿
1,700,000
= 23.82%
471,180 x 100
¿
1,408,180
=33.46%
39
1,068,100 x 100
¿
1,398,100
=76.39%
The business will also be insured against any kind of risk that may arise during the
operation.
40
APPENDIX
41