Sarthak

Task Click Path Observations Quotes Task Completion

Write the task number and Record what path the participant Note down behaviors, opinions, and attitudes along Note any significant quotes (positive and negative). Choose if the task was:
directions here. took to complete the task. with any errors, issues, or areas of confusion.
1 - easy to complete
2 - completed but with difficulty
3 - not completed
Prompt 1: From the home
1
screen, create a profile Click Profile button > Edit info - Participant found it fairly easy to understand "Ah! This was easy"
-Participant found it confusing if he should select
upcoming movies or theatre
- It would be better if there was an option to add 1
Prompt 2: Select the theatre Click random thetare > Select photo of ticket rather than manually adding
and movie random movie > Order snacks information.
Prompt 3: Add snacks to your
1
cart Add snacks > Go to cart - It was easy to complete "This is fairly simple to complete"
Prompt 4: Confirm your order
and complete the checkout Checkout > Proceed to payment > -Participant found it easy to complete but complained "There is no option in the checkout to add discount 1
process Complete order that there was no option to add discount coupons" coupons"
Prompt 5: How do you think "I got confused between Theatres and Upcoming
you'd improve the N/A -Participant is confused between upcoming movies Movies. You could remove upcoming movies and add N/A
experience? and Theatre" upcomig movie trailers for more revenue generation"
Additional Notes: Add any notes about what the participant shares after the tasks are complete.
Meenakshi

Task Click Path Observations Quotes Task Completion

Write the task number and Record what path the participant Note down behaviors, opinions, and attitudes along Note any significant quotes (positive and negative). Choose if the task was:
directions here. took to complete the task. with any errors, issues, or areas of confusion.
1 - easy to complete
2 - completed but with difficulty
3 - not completed
Prompt 1: From the home
3
screen, create a profile N/A -Partcipant was not able to complete the task. "I dont understand. What?"
Prompt 2: Select the theatre "I am so confused! Why is movies coming before
2
and movie Upcoming Movies > Back > Theatre -Partcipant was very angry and confused. theatre"
"Will there be an add more and price option below
Prompt 3: Add snacks to your -Participant worried if the options will be there in the the mentioned snacks?" 1
cart Add snacks > Go to cart final prototype" "Right now the app seems incomplete"
Prompt 4: Confirm your order
and complete the checkout Checkout > Proceed to payment > -Participant wanted more payment options other than 1
process Complete order credit card"
"No need for upcoming movies. Could add most
Prompt 5: How do you think ordered on Snacket or orders."
N/A N/A
you'd improve the "I would like to know calories along with snacks"
experience? "Add points. Gift points/ Copouns"
Additional Notes: Add any notes about what the participant shares after the tasks are complete.
Saumya

Task Click Path Observations Quotes Task Completion

Write the task number and Record what path the participant Note down behaviors, opinions, and attitudes along Note any significant quotes (positive and negative). Choose if the task was:
directions here. took to complete the task. with any errors, issues, or areas of confusion.
1 - easy to complete
2 - completed but with difficulty
3 - not completed
Prompt 1: From the home
1
screen, create a profile Click Profile button > Edit info - Participant found it fairly easy to understand "It works like all other apps"
Prompt 2: Select the theatre Click random thetare > Select
1
and movie random movie > Order snacks - Participant found it fairly easy to understand "I like te flow of the app. Very intuitive."
"Will there be an add more and price option below
Prompt 3: Add snacks to your -Participant worried if the options will be there in the the mentioned snacks?" 1
cart Add snacks > Go to cart final prototype" "Right now the app seems incomplete"
Prompt 4: Confirm your order Checkout > Proceed to payment > -Participant wanted more payment options other than
and complete the checkout 1
Complete order credit card"
process
Prompt 5: How do you think
you'd improve the N/A "Umm. I liked the overall experienxe of the app. I'd N/A
experience? definitely use this app"
Additional Notes: Add any notes about what the participant shares after the tasks are complete.
Sushil

Task Click Path Observations Quotes Task Completion

Write the task number and
directions here.
Prompt 1: From the home
screen, create a profile
Prompt 2: Select the theatre
and movie
Prompt 3: Add snacks to your
cart Add snacks > Go to cart
Record what path the participant
took to complete the task.
N/A
Upcoming Movies > Back > Theatre -Partcipant was very angry and confused.
Note down behaviors, opinions, and attitudes along Note any significant quotes (positive and negative). Choose if the task was:
with any errors, issues, or areas of confusion.
1 - easy to complete
2 - completed but with difficulty
3 - not completed
3
-Partcipant was not able to complete the task. "I dont understand. What?"
"I am so confused! Why is movies coming before
2
theatre"
"Will there be an add more and price option below
-Participant worried if the options will be there in the the mentioned snacks?" 1
final prototype" "Right now the app seems incomplete"

Prompt 4: Confirm your order

and complete the checkout Checkout > Proceed to payment > -Participant wanted more payment options other than 1
process Complete order credit card"
"No need for upcoming movies. Could add most
Prompt 5: How do you think ordered on Snacket or orders."
N/A N/A
you'd improve the "I would like to know calories along with snacks"
experience? "Add points. Gift points/ Copouns"
Additional Notes: Add any notes about what the participant shares after the tasks are complete.
Seth

Task Click Path Observations Quotes Task Completion

Write the task number and Record what path the participant Note down behaviors, opinions, and attitudes along Note any significant quotes (positive and negative). Choose if the task was:
directions here. took to complete the task. with any errors, issues, or areas of confusion.
1 - easy to complete
2 - completed but with difficulty
3 - not completed
Prompt 1: From the home
3
screen, create a profile N/A -Partcipant was not able to complete the task. "I dont understand. What?"
Prompt 2: Select the theatre "I am so confused! Why is movies coming before
2
and movie Upcoming Movies > Back > Theatre -Partcipant was very angry and confused. theatre"
"Will there be an add more and price option below
Prompt 3: Add snacks to your -Participant worried if the options will be there in the the mentioned snacks?" 1
cart Add snacks > Go to cart final prototype" "Right now the app seems incomplete"
Prompt 4: Confirm your order
and complete the checkout Checkout > Proceed to payment > -Participant wanted more payment options other than 1
process Complete order credit card"
Prompt 5: How do you think
you'd improve the N/A "I would like a translator option as I speak different N/A
experience? language"
Additional Notes: Add any notes about what the participant shares after the tasks are complete.