“Año del Fortalecimiento de la Soberanía Nacional”

Dress rental
UNIDAD DIDÁCTICA:
INTERPERSONALCOMMUNICAT
ION

DOCENTE: VILMA LUZ ZURITA

CARDENAS

INTEGRANTES:
▪ Mendoza Condori, Zoila
Chantal
▪ Naveros Chirinos,Paulina
Timotea

SEMESTRE: IV A 30

2022
 Hello, good afternoon, how
can I help you?
saleswoman

Hello, you know I'm here for

the dress that I separated
yesterday.
Client

Excellent and what color

and model separated it?
saleswoman

A pale pink dress and the

model was a princess cut

Client

Look beforehand I
apologize, but it happens
that they already rented
saleswoman that dress, since during the
week a girl was on trial
and I rented the dress for a
higher price.
 Ohhh. But they didn't tell me
that when I spoke to them
on WhatsApp, and what do I
do now? What solution do
Client
you offer me? Because I
wanted that dress.

I understand the
discomfort we caused you,
saleswoman
miss, but let me show you
other options and I'm sure
you'll love them.

But I want that dress, I

separated it last week,
don't you hear me?
Client

I'm sorry you're upset, but

since that dress is no
longer available, I'd like
you to see more options,
saleswoman go ahead, you won't be
disappointed
 Well, what does it matter,
show me something unique
so I don't get a bad image
and spread the word to my Client
friends about it.

Of course, we have a
short-sleeved Princess
Youth Dress, there are
saleswoman colors like pink, red, cherry,
blue, green.

I like that model, I think it

looks better than the Client
dress I wanted.

¿ What size do I take and

color?
saleswoman

Size S and pink is my

favorite color.
Client
 Allow me a moment please

saleswoman

Sure, of course.

Client

Well miss, I already have the

dress, you can try it on.

saleswoman

Thank you very much.

Client
………………………………………………………………………………..

It fits me perfectly. I really

appreciate that you offered
me another alternative, you
are a good seller. Client
 Don't worry, we are happy
to help our customers.

saleswoman

Thank you, ¿ How much is it?

Client

The amount is eighty soles

saleswoman

Perfect, get paid please.

Client

Done. Take the dress and

have a lot of fun.
saleswoman
 Very kind, take care of
yourself and I'll be back to
return the dress on the
indicated date.
Client

Of course we look forward

to it. See you later Miss.
saleswoman
TH
AN
KY
OU