OPS601 Generic Implementation and Monitoring Report Template v1.0

BSBOPS601 - Develop and implement business plans
IMPLEMENTATION AND MONITORING REPORT
Learner Name
Workplace/Organisation bounce fitness
State/Territory Australia
Date Completed
Implementation and Monitoring Report Template Version 1.0 Produced 29 December 2020
© Precision Group (Australia) Page 1
1. Implementation plan
Develop implementation plan for the business plan.
To be completed before the implementation starts To be completed after each activity is completed
Individual or team or department

Activity Date to be Date to be responsible Actual date of
Outcome of the activity
At least four activities must be included. started on completed by Work role of the individual or Team completion
name or Department name
To increase
membership signups
14 14 by 15% in the
Marketing Marketing Team march 20
january 2023 march 2023 upcoming quarter,
launch a targeted
marketing campaign.
Implement a
method for collecting
feedback from
14 15 Customer Service customers to swiftly
Customer Service march 20
january 2023 march 2023 Department rectify service lapses
and raise customer
satisfaction by 10% in
just six months.
Streamline
maintenance methods
for gym equipment to
15 16 cut down on system
Operations Operations Team march 20
january 2023 march 2023 failures by 20% over
the following year and
guarantee members'
uninterrupted service.
Aiming for a 5%
increase in monthly
revenue during the
16 17 upcoming quarter,
finance finance team march 20
january 2023 march 2023 review and improve
the pricing structure to
be in line with revenue
growth plans.
Add more rows as necessary
2. Regulatory requirements
Check whether the organisation has all the permits or licenses that may be required for the implementation of the business plan and take action to comply
Permit or licence name Specific location of the permit or Status of the permit or licence If permit or licence is not available, identify the link
licence for the application kit to be filled
List all the permits or licenses  Available: Organisation has the
from the business plan Specific location must include permit or license Application kits for permits and licenses can be taken
postcode, city and state/territory from the Australian Business Licence and Information
 Not available: Organisation does
Service (ABLIS) website.
E.g., 2000, Sydney, NSW or 3000, not have the permit or license
Melbourne, VIC
Gym Operation 2000, Sydney, NSW available N/A

License
food handling permit 3000, Melbourne, VIC available N/A
3. Performance Measure Systems
To be updated during testing To be updated during refining
Performance Performance Actual performance Comparison of actual Area of Implementation status Date when the
measure measure target in data from the performance data improvement? improvement was
To be
the business plan business plan with the target implemented
Identify at least four Yes, if actual implemented/Implemented
implementation
performance Better than performance data is
measures defined in target/Same as worse than target;
the Business Plan. target/Worse than No, if otherwise
target
monthly 10% 50% better than yes Implemented 23 sep 2023

revenue growth target
customer 20% 40% better than no to be implemented 23 sep 2023

retention rate target
Average 50 member 22 member better than yes Implemented 23 sep 2023

membership sign up target
consumer 4.5 out of 5 4.7 out of 5 better than yes Implemented 23 sep 2023
satisfaction measure target
4. System failures, product failures, service failures and variances as indicated by the PMS
Report the system failures, product failures, service failures and variances as they occur, by monitoring the PMS.
This must include at least two system failures, at least two product failures, at least two service failures and at least four variances.
Date when the Time when the To whom was the failure Date when the Time when the Method of
failure or variance failure or variance or variance reported failure or variance failure or variance reporting
Identification of failure or occurred occurred was reported was reported
Based on the individual or E.g., through
variance team or department email, internal
responsible in the memo
implementation plan
4a. System failures
A technical issue 20 june 2023 4 Pm IT department 21 june 5:40 am email

with the gym's electronic
check-in system.
Delays during busy 20 june 2023 6 am IT department may 5 6 :40 am memo

times.
4b. Product failures
Some gym 20 june 2023 6 am Operations may 5 6 :40 am email

equipment (treadmill) Department
malfunctioned,
posing a safety 20 june 2023 6 am Operations may 5 5:40 am memo
risk. Department
4c. Service failures
4d. Variances
5. Sources of information and documents accessed to prepare the report
List the sources of information and documents accessed to prepare the report (e.g. organisational policies and procedures)
Sign-off on the report by supervisor/manager
Declaration: I, the undersigned, hereby confirm that the Business Plan was implemented by the learner identified in the report
Name
Work role
Review comments, if any
Signature
Date of signature
END OF IMPLEMENTATION AND MONITORING REPORT TEMPLATE

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BSBOPS601 - Develop and implement business plans

IMPLEMENTATION AND MONITORING REPORT

Workplace/Organisation bounce fitness

Develop implementation plan for the business plan.

Individual or team or department

Add more rows as necessary

Gym Operation 2000, Sydney, NSW available N/A

food handling permit 3000, Melbourne, VIC available N/A

Add more rows as necessary

3. Performance Measure Systems

To be updated during testing To be updated during refining

monthly 10% 50% better than yes Implemented 23 sep 2023

customer 20% 40% better than no to be implemented 23 sep 2023

Average 50 member 22 member better than yes Implemented 23 sep 2023

Add more rows as necessary

4a. System failures

A technical issue 20 june 2023 4 Pm IT department 21 june 5:40 am email

Delays during busy 20 june 2023 6 am IT department may 5 6 :40 am memo

4b. Product failures

Some gym 20 june 2023 6 am Operations may 5 6 :40 am email

posing a safety 20 june 2023 6 am Operations may 5 5:40 am memo

4c. Service failures

5. Sources of information and documents accessed to prepare the report

Sign-off on the report by supervisor/manager

Review comments, if any

END OF IMPLEMENTATION AND MONITORING REPORT TEMPLATE

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