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INTRODUCTION
This chapter includes the problem and its background, statement of the problem,
worldwide. The closure of schools, colleges, and universities has forced educational
institutions to shift to online or hybrid learning models. While this shift was necessary to
ensure the safety of students, teachers it has also resulted in several challenges that have
their communication skills. It includes listening, speaking, reading, and writing, and
mastery of these skills is essential for success in many academic fields and professions.
However, the pandemic has made it difficult for students to develop and practice their
language skills. The reduction in face-to-face interaction between students and teachers
has led to a decrease in opportunities for students to practice speaking and listening in
English. Moreover, the shift to online learning has made it challenging for teachers to
provide individualized attention and feedback to students, which can impact their
In addition, the pandemic has caused an increase in stress and anxiety among
students, which can affect their academic performance. The enhance community