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CHAPTER I

INTRODUCTION

This chapter includes the problem and its background, statement of the problem,

conceptual framework, significance of the study, scope and delimitation, definition of

terms of the study.

Problem and It’s Background

The COVID-19 pandemic has caused a massive disruption to education

worldwide. The closure of schools, colleges, and universities has forced educational

institutions to shift to online or hybrid learning models. While this shift was necessary to

ensure the safety of students, teachers it has also resulted in several challenges that have

impacted students' academic performance, particularly in English subjects.

English is a crucial subject that serves as a foundation for students to develop

their communication skills. It includes listening, speaking, reading, and writing, and

mastery of these skills is essential for success in many academic fields and professions.

However, the pandemic has made it difficult for students to develop and practice their

language skills. The reduction in face-to-face interaction between students and teachers

has led to a decrease in opportunities for students to practice speaking and listening in

English. Moreover, the shift to online learning has made it challenging for teachers to

provide individualized attention and feedback to students, which can impact their

progress in learning the language.

In addition, the pandemic has caused an increase in stress and anxiety among

students, which can affect their academic performance. The enhance community

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