Evidence 8 "Select

support group according

to required functions".
 EQUIPMENT
1. Coordination and logistics team

Composed of 3 people:
► 1. Coordinating guide or tour leader
► 2. Tour guide "tour conductor" or "tour manager".
► 3. Communications person

Functions:
► Coordinates the logistics and operation of the route to be followed.
► Manages and organizes communication teams
► Define the locations where food and hydration will be provided.
► Coordinates the information to be provided about the area to be visited
► Organizes groups of tourists, delegates and empowers functions and responsibilities
► Monitors and evaluates program compliance.
Composed of 3 people:
► 1. Fixed guide

2. Guidance Team
► Local guide
► 3. Driver guide

Functions:
► Organizes the transportation system on which the program or route is to be
carried out
► Driving and guiding for the chosen route
► Show the main attractions of an area.
 3. Security and emergency equipment

Composed of 3 people:
► 1. Paramedic guide
► 2. Closing guide or rake
► Local Guide

Functions:
► Monitor the safety of tourists.
► Maintain contact with health care entities and emergency networks.
► Ensure that all tourists return to the starting point without anyone being left
behind.
► Providing first aid

How would you divide the tour group for the tour?
► I would divide them into 8 groups of 25 tourists each group.

How many auxiliary guides would you need?

► I would need 10 assistant guides, for a total of 2 per group of 25 people.

What interagency support groups would you require for these tours?
► 1. Tourist Police, local hospital, Civil Defense,
► 2. Travel agency, local tourist office, Situr,
► 3. Transportation company, travel insurance company, administration of
the Accordion Museum and Los Besotes Ecopark.
 Day 2 Route of
Location Arrival time
Visit Departure
to Los Besotes time
Ecopark Subject
the
Alfonso López Sculpture "Th
Square 5:30 p.m. 5:50 p.m. e
Rotonda de las 6:00 p.m. 6:20 p.m. revolution on the
Sculpture "Mary
Location
Flores Arrival time Departure time Subject
Mulatto"
Hurtado
EcoparkAvenue The6:30 p.m.a.m.
11:30 6:50 6:00
p.m.p.m. Sculpture "My
A tour of thispiece
civil society
Kisses nature reserve.
of accordion".
Lunch
7:0012:30
p.m.p.m. 7:20 p.m. Typical "La
Sculpture food of the
region.
Vallenata Legend Pilonera
Hydration y 3:30 p.m. Consume water and a
Major"
Park
restRoundabout fruit
Bird watching 4:00
7:30 p.m.
p.m. 7:50 p.m. Sculpture
Sculpture "La"La Pilonera
banca
Ecoparque del Rio
Guatapurí del Major"
Day 1 Programming City tour Cacique"
monuments
 Day 3
Visit to the Accordion
Museum

Location Arrival time Departure time Subject

Accordion Museum 9:00 a.m. 12 m History of this instrument

through the evolution of
vallenato
► Report on the action plan to be
followed.
► How to do it?
 ACTION PLAN 001

DESTINATION: DEPARTURE DATE: RETURN DATE:

20/10/2019 20/10/2019
Urban Center of
Valledupar

GROUP: PLACE OF DEPARTURE:

Meeting of artists Hotel Palma DEPARTURE TIME: 5:30 pm
N° PAX: GUIDE 1: GUIDE 2: PRICE PER PAX: Included in the
200 Alexandra Martínez Betty Gil package
OBJECTIVE:
Take a cultural tour through the urban center of Valledupar visiting different sculptures and
monuments in several neighborhoods, among them, "La revolución en Marcha" "María Mulata",
"Mi pedazo de acordeón", "La Pilonera Mayor", "La banca del Cacique".

THE TOUR INCLUDES:

Round trip transportation by car, visit to cultural sites, guide.

MOMENT ACTIVITY RESPONSIBLE

Formerly Coordinate the logistics and route to be followed,

organize communication equipment, organize tourist
groups, designate their guides, the information to be
provided about the place to be visited, delegate
functions and responsibilities. To contract the
transportation service with the cooperative
COOTRANSNEVADA, our ally, to cancel the entrance
tickets to the museum, to have the traveler's
insurance.
During

Direct the execution of the route, motivate and raise

awareness on the route, show attractions, determine
times and spaces according to the physical and
psychological needs of the tourists, manage the
necessary equipment on the route, maintain contact
with health care entities and networks for any
emergency situation.
Then Coordinate and execute activities for the smooth
return of tourists to the hotel. Evaluate the activities
carried out to see if the objectives were met and the
tourists were satisfied.

DATE OF PREPARATION DRAFTED BY Alexandra REVISED BY

19/10/2019 Martínez Germán Gómez
Tta
(ie (Hja "£atursas ACTION PLAN
ACTION PLAN
002
003
V£a dwr sas
DESTINATION:
DESTINATION:
Los Besotes Ecopark DEPARTURE DATE: 21/10/2019 RETURN DATE: 10/21/2019
Accordion Museum DEPARTURE DATE: 22/10/2019 RETURN DATE: 22/10/2019
GROUP: PLACE OF DEPARTURE:
GROUP:Meeting of artists PLACE OF DEPARTURE:
Hotel Palma DEPARTURE TIME: 11:30 a.m.
MeetingN°ofPAX:
artists GUIDE 1:Hotel Palma GUIDE 2: DEPARTURE
VALUETIME: 9:00 a.m.
PER PAX:
200 GUIDE Sandra
1: Gaviria GUIDE 2: Martinez
Miguel PRICE PER PAX:
Included in theIncluded
package in the
N° PAX:OBJECTIVE:
200 Alexandra Martinez Betty Gil package
OBJECTIVE:
Take a nature tour at Los Besotes Ecopark
About the Accordion Museum
THE TOUR INCLUDES:
Round
THE TOUR trip transportation, visit to this reserve of natural and environmental interest, lunch with
INCLUDES:
typical
Round trip food, hydration,
transportation refreshments.
by car, entrance tickets to the Accordion Museum, lunch at the typical
food restaurant called Casa Vieja, hydration, snacks.
MOMENT ACTIVITY RESPONSIBLE

MOMENT
Formerly ACTIVITY RESPONSIBLE
Coordinate the logistics and route to be followed,
organize communication equipment, organize tourist
Formerly groups,the
Coordinate designate their
logistics andguides,
routethetoinformation to be
be followed,
provided
organize about the place
communication to be visited,
equipment, organizedelegate
the
touristfunctions and responsibilities.
groups, designate their guides, theTo information
contract the
transportation
to be provided service
about the with
place to the cooperative
be visited, delegate
COOTRANSNEVADA,
functions our ally, toTocancel
and responsibilities. the entrance
contract the
tickets to the with
museum, to
transportation service thehave the traveler's
cooperative
insurance.
COOTRANSNEVADA, our ally, to cancel the entrance
During
tickets to the museum, to have the traveler's
Direct the execution of the route, motivate and raise
insurance.
awareness on the route, show attractions, determine
During Maintain
timescontact with according
and spaces health careto theentities
physicaland
and
networks for any emergency
psychological needs ofsituation.
the tourists, manage the
necessary equipment on the route, maintain contact
with health care entities and networks for any
emergency situation.
Then Then Coordinate
Coordinate and execute
and execute activities
activities for for
thethesmooth
smooth
returnreturn of tourists
of tourists to the to hotel.
the hotel. Evaluate
Evaluate thethe activities
activities
carriedcarried
out toout
seetoifsee
theif objectives
the objectives were
were metmetandand the
the
touriststourists were satisfied.
were satisfied.

DATE OF ELABORATION DRAFTED BY REVIEWED BY

DATE OF ELABORATION DRAFTED BY REVIEWED BY
19/10/2019 Alexandra Martinez Germán Gómez
19/10/2019 Alexandra Martinez Germán Gómez
 What information do you consider
important to communicate to the group
to do your job well?
1. Information about the area to visit.

2. About the logistics and route to follow.

3. What to do in case of an emergency

and other safety recommendations.
THANK YOU