Professional Documents
Culture Documents
Juliana Solis Resume
Juliana Solis Resume
Skills Summary
- 2+ years Microsoft Office
- Bilingual | English & Spanish Fluent
- Basic French
- Communication
- Customer Service
- Cash Handling
- Problem-solving
- Teamwork
- Organization
Education
Wayne State University | Detroit, MI
Date of Graduation: Expected 2025
Area of study: B.S Criminal Justice & B.A Law
GPA: 3.5
Experience
Sedona Taphouse
Hostess | Busser: September – December 2023
- Answer phone calls to make reservations and contracted parties.
- Provide excellent customer service.
- Greet customers in a polite respectful manner.
- I assist Spanish-speaking customers.
- Phone to-go orders.
- Handle cash for to-go orders.
- Use yelp for reservations.
- Buss tables.
- Seat parties to their table.
- Handle customer’s concerns and issues in a respectful way, and then transfer to a manager.
- Make sure bathrooms are restocked and cleaned.
- Made sure guests were satisfied with their visit.