Professional Documents
Culture Documents
Grupo: 450098_MAN475
Organizational Behavior
05 de septiembre de 2023
CASE INCIDENT 1" LESSONS FOR 'UNDERCOVER' BOSSES.
1. What are some of the things managers can learn by walking around and having daily
contact with line employees that they might not be able to learn from looking at data
and reports?
ANSWER: They can understand the difficulty of many of the Jobs in your organization, and
now they can know how much skill is required to perform even for the lower level tasks.
Experience taught them a lot to make a new improvement and sparked idea for their
company.
2. ¿As an employee, would you appreciate knowing your supervisor regularly spent time
with workers? How would knowing top executive routinely interact with line
ANSWER: Yes, we would appreciate it if our supervisor spend time and listen us complains
and ideas. As an employee of Course we feel apreciated knowing that our managers care