SCHOOL OF BUSINESS & ECONOMICS

DEPARTMENT OF BUSINESS & ENTREPRENEURSHIP

Lecturer: Regina Wambua

Email: Wambua.regina@yahoo.com

DBA 303: ORGANIZATION BEHAVIOUR

Course purpose: To equip the learner with concepts, knowledge and competencies to enable
him/her understand an organization, its ever changing internal and external environment and
how individual and group behavior affects its pursuit of goals.

Expected Learning Outcomes

At the end of this course, the learner will be able to:

 Explain how individual behavioural factors affect organizational performance

 Explain how group behavioural factors influence organizational performance

 Describe mechanisms that managers can use to ensure that individuals and groups in
organizations improve organizational performance.

Content

Week Topic/ sub topic

1 Introduction to organizational behaviour

i) Meaning of organizational behavior

ii) Its evolution and relevance to management
iii) Organization environment
iv) Physical, social and technological structure of
organizations
2 Perception and behavior

 Meaning of perception
 Perceptual selectivity
 Social perception
3 Learning

 Dimensions of learning
 The process of learning
 Principles of learning
4 Personality & Behaviour

 Definitions of personality
 General theories of personality
5 Attitudes, Values & Behaviour

 Basic definitions
 Functions of attitudes
 values
6 Motivation & Behaviour

 Definition of motivation
 Organizational applications
 General theories of motivation
7 Organizational stress & behavior

 Causes of work related stress

 Effects of work related stress
 Strategies for reducing work related stress
8 Organizational group dynamics & behavior

 Meaning of group
 Group classifications
 Group development
 Group structure
9 Power, politics and careers in organizations

 Power in organizations
 Sources or bases of power
 Politics in organizations
 Factors contributing to politics in organizations
 Organization politics and power acquisition strategies
 Effects of organizational politics
 How to reduce organizational politics
 10 Organizational conflicts
 Causes of organizational conflicts
 Managing organizational conflicts
11 Managing change
 Features of organizational change
 Types of changes
 Resistance to change
 Overcoming resistance to change
12 Organizational culture

 The role of culture in organizations

 Types of organizational culture
 Creation of organizational culture
 Effects of organizational culture
 Factors contributing to changes in organizational culture
13 Emerging issues in organizational behavior
 Trends in current organizations

14 REVISION WEEK/ MAIN EXAMS

ASSESSMENT

CATs, Assignments and presentations 30%

End of semester examinations 70%

TOTAL 100%

Mode of Delivery: Lectures, group and class discussion and case study analysis

Core References

McShane, S, and Glinow M A (2005); Organizational Behaviour , New York, McGraw

Schermerhorn, JR, Hunt JG and Osborn RN (1997). Organizational Behaviour , New York:
John Wiley & Sons
Nelson DL and Quick JC (2009); Organizational Behaviour; New Delhi. Cengage Learning.
Robbins SP & Judge T A (2008); Essentials of Organizational Behaviour, 9th Ed.Upper
Saddle River N, Pearson Education.
Gareth R. Jones (2010); Organizational Theory, Design and Change sixth edition
Stephen, P.R(2004).Organizational Theory, ( Structure, Design and Applications 3rd
Ed.Prentice Hall ,USA