Scribd Logo
Upload

Welcome to Scribd!

  • Communication Part 1

    Uploaded by

    akanshaa32000
    6 views9 pages
    This document discusses communication, including its elements, types, modes, factors influencing it, and therapeutic and non-therapeutic techniques. It defines communication as the process of generating, exchanging, understanding and transmitting information between two individuals. The key elements of communication identified are the message, sender, receiver, feedback, channel, and potential interference. It outlines levels of communication from intrapersonal to interpersonal to organizational. Modes of communication discussed include oral, written, touch, gestures and sounds. Factors influencing communication include attitude, culture, gender, social status and environment. Therapeutic communication techniques aimed at building relationships are described, such as active listening, open questions, reflecting, and summarization. Non-therapeutic techniques

    Original Description:

    Nursing

    Original Title

    Communication part 1

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    This document discusses communication, including its elements, types, modes, factors influencing it, and therapeutic and non-therapeutic techniques. It defines communication as the process of generating, exchanging, understanding and transmitting information between two individuals. The key elements of communication identified are the message, sender, receiver, feedback, channel, and potential interference. It outlines levels of communication from intrapersonal to interpersonal to organizational. Modes of communication discussed include oral, written, touch, gestures and sounds. Factors influencing communication include attitude, culture, gender, social status and environment. Therapeutic communication techniques aimed at building relationships are described, such as active listening, open questions, reflecting, and summarization. Non-therapeutic techniques

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    6 views9 pages

    Communication Part 1

    Uploaded by

    akanshaa32000
    This document discusses communication, including its elements, types, modes, factors influencing it, and therapeutic and non-therapeutic techniques. It defines communication as the process of generating, exchanging, understanding and transmitting information between two individuals. The key elements of communication identified are the message, sender, receiver, feedback, channel, and potential interference. It outlines levels of communication from intrapersonal to interpersonal to organizational. Modes of communication discussed include oral, written, touch, gestures and sounds. Factors influencing communication include attitude, culture, gender, social status and environment. Therapeutic communication techniques aimed at building relationships are described, such as active listening, open questions, reflecting, and summarization. Non-therapeutic techniques

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 9

    dements

    procee mod
    type
    Communication
    process of generating,
    exchanging, understanding
    the
    and transmitting
    between
    information
    two
    - individuals.
    Elements and process of communication

    communication
    Message
    - -

    -
    I 0 channel
    Idea +
    Encoding Interference
    -

    sender
    -
    He
    ⑧ Recent
    Feedback

    initiates
    -

    commun
    Levels of communication
    witter
    self
    -e
    Interpersonal ~v
    &
    v
    -
    Intrapersonal
    -

    communication
    -
    communication
    -

    bluzor
    more

    reas
    organizational
    mini aemocation communication

    more to I
    3 or
    social health company.
    medic education ar

    news agency
    Types and modes of
    communication
    -
    Y Oral -
    verbal
    - -

    Communication ↑

    -
    written Y

    Touch
    v
    -

    - Contact
    Non-verbal Eye X
    -

    communication Facial Expression


    Posture
    -

    Gesture
    2
    sounds
    -
    Factors influencing
    communication

    -
    Attitude
    ->

    of Nurse

    ~Cultural
    -
    Background
    > Gender
    =>
    >

    I status
    w
    --
    rich/por
    ~ Environment
    -

    ↳ Physical,
    mental & emotional State

    nursing-gyan
    Therapeutic communication
    techniques

    Goals
    ·
    establish a
    therapeutic nursent
    relationship.
    - O

    I
    -

    0
    --
    client-centered
    goal
    o
    assem on
    problem.
    perception B
    ·

    recognisant's needs
    Techniques:-
    feedback
    -

    I
    give recognition
    -
    1

    S
    -> Lean
    body
    Active
    listening contact
    ->

    - eye
    -> ended
    Open questions I
    C
    -

    & 0-10 -

    - Be specific
    -

    -
    Reflecting
    -

    focusing -
    -
    ->

    Summarization
    Non-therapeutic communication
    techniques

    giving false reassurance


    &
    -

    rejecting &
    -
    -
    ·
    -
    -
    I
    ->
    Y
    ->

    ->
    disapproving
    giving advice
    O
    ->

    > requesting an
    explanation O
    changing subjectin
    ->

    - stereolyping
    -
    e
    nursing-gran
    you
    Thank

    You might also like