EVELYN C.

OGBO
15B MEDICAL ROAD, PHASE SIX, TRANS EKULU, ENUGU 400001, ENUGU, NIGERIA |
+2348159358112, +2347062572207 | evelyn.c.ogbo@gmail.com | https://www.linkedin.com/in/evelynogbo

SALES EXECUTIVE
Creative and business-savvy sales executive professional with over 5 months of progressive experience across
a broad range of sales functions in financial industry segment. Proven ability to combine account management, ,
marketing, public relations, consultations, delivering goods, demonstrating products, directing customers,
displaying samples, identifying target audience, maximizing sales, Microsoft office, monetary exchange,
negotiation, networking, order processing, pitching products, recordkeeping, relationship building, reporting,
researching targets, strategy, communication, , greeting customers, diligence, engagement, ethics, initiative,
interpersonal, maintaining a personal brand, sincerity and teamwork for outstanding productivity and success.
Areas of Expertise include:
 Client acquisition  Creating good rapport  Achieving results
 Client retention  Dealing with objections  Closing
 Customer service  Listening  Cold calling
 Customer satisfaction  Public speaking  Leadership
 Persuasion  Territory management  Presentations

PROFESSIONAL EXPERIENCE
ACCESS BANK PLC, ENUGU, NG 2018 – Present
Direct Sales Agent
Recruited to market and advise customers on bank services for their needs (e.g. account type, loans and credit
cards), manage customer bank accounts; open, close and oversee transactions, resolve issues with banking
services and accounts, refer clients to in-house financial experts, as needed. Reach out to potential customers to
generate new business, present financial products and services to existing and prospective customers, perform
administrative duties (e.g. entering data into banking software), provide direct customer services by informing
them of products and services, identify sales opportunities and follow up on existing accounts for business
development, create and execute appropriate strategic plans to bring in more business, research sources to
develop new business connections, make cold calls to prospective clients and inform them about new products
and deals, conduct market research to identify trends and manage sales activities accordingly, meet individual
and company sales targets, promote new products to walk-in customers, handle and resolve customers’
complaints, explain products’ value and capabilities to customers, process payments regarding cash as well as
carrying out other duties as directed by the bank.
Key Contributions:
 Developed strategic and operational sales plans which resulted in 40% increase in overall sales and
gross margin
 Maintained productive working relationship with customers – amplified customer base by 50%
 Identified target markets and established successful plans to develop them – bring N2,000,000 of
additional revenue
 Expanded additional sales by 20% through innovative selling techniques
  Collaborated with internal and external stakeholders to get hold of technical and customer information –
adequately competed for existing business and new accounts

EVELYN C. OGBO  PAGE TWO

15B MEDICAL ROAD, PHASE SIX, TRANS EKULU, ENUGU 400001, ENUGU, NIGERIA |
+2348159358112, +2347062572207 | evelyn.c.ogbo@gmail.com | https://www.linkedin.com/in/evelynogbo

EDUCATION AND TECHNICAL PROFESSIONALISM

Bachelor of Sciences (B. Sc.) in Applied Biochemistry (Feb 2010 - Sept 2014)
Enugu State University of Science & Technology, NG

Proficiency in Management (Aug 2016-April 2017)

Nigerian Institute of Management (NIM) (Chartered), NG

Basic Fire Safety Course (Oil & Gas Education & Research Academy)(Sept 2016-March 2017)
Joint Professionals Training & Support (JPTS) Int'l, NG
Onshore Offshore Health, Safety and Environment Level 2 of 3 (HSE Compliance Course) (Sept 2016-
March 2017)
Joint Professionals Training & Support (JPTS) Int'l, NG
Onshore Offshore Contractors/Employee Quality, Health, Safety and Environment Competence
Development Course (QHSE Supervision Course) Level 3 of 3 (Sept 2016-March 2017)
Joint Professionals Training & Support (JPTS) Int'l NG