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Adm551 - Scheme of Work - Oct 21
Adm551 - Scheme of Work - Oct 21
Course Outcome:
Upon completion of the course, students should be able to:
PLO MQF
PLO1: To acquire and apply basic knowledge of management and administration MQF1: Knowledge
PLO3: To gather information for sound decision making in solving administrative issues and challenges MQF3: Practical Skills
PLO4: To acquire and interact with people at all levels in promoting social responsibility MQF4: Interpersonal Skills
PLO5: To communicate effectively with clients and statekholders MQF5: Communication Skills
PLO6: To continously improve knowledge through technology applications MQF6: Digital Skills
PLO7: To acquire and formulate strategies in solving administrative problems by using scientific and statistical package MQF7: Numeracy Skills
PLO8: To act as a leader and a team member effectively MQF8: Leadership, autonomy and responsibility
PLO9: To engage with different organizational constituents in handling adminitrative issues and challenges MQF9: Personal Skills
PLO10: To apply managerial and entrepneurial skills with administrative responsibility MQF10: Entrepreneurial Skills
PLO11: To apply profesional standards and ethics in the context of administratiion. MQF11: Ethics and Professionalism
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This course requires about 120 hrs of student’s learning time over the course of the semester. The 120 hours include the 46 hrs of meeting or in class/iLearn interaction. You must allocate and
manage the balance of the hours in searching and reading the literature in the process of answering the test question/s, preparing and presenting the assignment. Your personal SLT may be
higher or lower than one stated here. Understand your own capacity and organize accordingly.
SCHEME OF WORK
SEMESTER OCTOBER 2021 – FEBRUARY 2022
Week Week Lecture topic Learning Outcomes Reading Lists Hours Tutorial
No. Beg. (At the end of the session, Supplementary problem / past year questions Assignments
students should be able to: )
1 11th – Introduction to Explain the definition of Snell, S., Morris, S. and 3 1. Identify Human Resource Management Policy in Briefing on the course
15th Human human resource Bohlander, G. (2016). Managing Malaysia/ assessment.
Oct Resource management (HRM) and Human Resource Management 2. Explain the relationship between technology and
2021 Management its importance (17 ed.). Singapore: Cengage human resource management. Tutorial Discussion.
HRM and the Learning.
environmental factors
HRM and the current Kshetri, N. (2021). Evolving uses
global challenges of artificial intelligence in human
resource management in
emerging economies in the
global South: some preliminary
evidence. Management
Research Review.
2 18th – Human Elaborate on the Snell, S., Morris, S. and 3 1. Explain workforce mobilization and identify any Tutorial Discussion.
22nd Resource concept of HRP and its Bohlander, G. (2016). Managing examples of workforce mobilization.
Oct Planning and importance Human Resource Management 2. What external factors that influence an organisation’s
2021 Job Analysis Benefits of conducting (17 ed.). Singapore: Cengage strategy?
HRP Learning.
Steps in HRP
Amir, A. R. M. N., Nordin, A. B.
A., Lim, Y. C., Shauki, N. I. B.
A., & Ibrahim, N. H. B. (2021).
Workforce Mobilization From the
National Institutes of Health for
the Ministry of Health Malaysia:
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A COVID-19 Pandemic
Response. Frontiers in Public
Health, 9.
3 25th – Human Discuss the Snell, S., Morris, S. and 3 1. Explain on how job design influence individual Tutorial Discussion.
29th Resource benefits of conducting Bohlander, G. (2016). Managing motivation at work.
Oct Planning and JA Human Resource Management 2. The flexible work schedules nowadays are becoming
2021 Job Analysis Steps in JA (17 ed.). Singapore: Cengage more popular due to the demand of individual, tight
(Cont.) The relevance of Learning. responsibilities and modern lifestyle. Elaborate on the
HRP and JA to other pros and cons of this system.
HR activities Ahmad, Z., Fuad, N., Ramlee,
Job Design and M. F. N., Noor, A. N. M., & Ya,
Job Characteristics S. (2021). Increasing thriving at
work through workplace
spirituality among government
servant in Penang, Malaysia,
International Journal of Politics,
Public Policy and Social Work.
4 1st – Recruitment Explain the concept of Snell, S., Morris, S. and 3 1. Think of a new type of business you would like to start Presentation (20%)
5th and Selection recruitments and its Bohlander, G. (2016). Managing up or manage. Which sources would you use to recruit Starting from Week 4
Nov importance Human Resource Management employees who could help you to make it a success? – Week 8.
2021 Alternatives to (17 ed.). Singapore: Cengage
recruitment Learning. Task:
Benefits of recruitment Prepare the
Methods in conducting Nikolaou, I. (2021). What is the presentation slides/
internal and external Role of Technology in video presentation
recruitment Recruitment and Selection?. The
Spanish Journal of Refer to:
Psychology, 24. Rubric for
presentation.
5 8th – Recruitment Explain the Snell, S., Morris, S. and 3 1. Is there a “best” employment process stepwise? What Presentation (20%)
12th and Selection concept of employment Bohlander, G. (2016). Managing steps must come first and last? Starting from Week 4
Nov (Cont.) tests and interviews Human Resource Management – Week 8.
2021 Benefits of (17 ed.). Singapore: Cengage
selection Learning. Task:
Prepare the
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6 15th – Training and Discuss the Snell, S., Morris, S. and 3 1. Define the term ‘training needs analysis’. Presentation (20%)
19th Development definition and Bohlander, G. (2016). Managing Starting from Week 4
2. Describe the three ways of conducting Training Needs
Nov importance of T&D Human Resource Management – Week 8.
Analysis (TNA).
2021 Employee (17 ed.). Singapore: Cengage
orientation/ induction Learning 3. Define management development. Task:
and socialization Prepare the
4. Discuss any FOUR (4) methods used for management
methods and materials Alwedyan, A. M. (2021). The presentation slides/
development training.
Benefits of Impact of Training Sessions on video presentation
conducting T&D Job Performance of Employees 5. Propose any FIVE (5) suitable training programs which
Steps in T&D at Income Tax and Sales are suitable for the non-managerial level and Refer to:
Department in Irbid managerial level. Rubric for
Province. Academic Journal of presentation.
Interdisciplinary Studies, 10(1), 6. Analyse the methods of training which can be used to
22-22. give new or current employees the skills they need to
perform their jobs.
7. Propose any three factors that should be considered in
deciding whether to implement on the job training or off
the job training programme.
8. Evaluate any three factors on how the training and
development programme can increase the skills,
knowledge and abilities of employees at the workplace.
9. Explain the four criteria for evaluating the effectiveness
of the training programme.
10. Discuss ways on how to evaluate training effectiveness
among the trainees.
11. Many companies buy into the idea that employee
orientation is important to make the employee feel
welcome and become valuable to the company.
Analyse the importance of having an orientation
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program.
12. Identify any FIVE (5) benefits of having an orientation
program.
SEMESTER BREAK
22nd – 26th Nov 2021
7 29th Training and Elaborate career Snell, S., Morris, S. and 3 1. Describe career management. Presentation (20%)
Nov – Development path, planning and Bohlander, G. (2016). Managing 2. Differentiate between career planning and career Starting from Week 4
3rd (Cont.) career development Human Resource Management management. – Week 8.
Dec process (17 ed.). Singapore: Cengage 3. Explain any four basic conditions for a career
2021 The relevance of Learning development program to be successful. Task:
T&D to other HR 4. Explain THREE (3) internal barriers that limit Prepare the
activities Baran, M., & Zarzycki, R. (2021). employees’ career advancement. presentation slides/
Key effects of mentoring 5. Explain FOUR (4) different paths of career video presentation
processes—multi-tool advancement in an organization.
comparative analysis of the 6. Distinguish ‘career path’ and ‘career plateau’. Refer to:
career paths of mentored 7. Illustrate any THREE (3) roles of the employer in Rubric for
employees with non-mentored career management. presentation.
employees. Journal of Business 8. Employers are responsible for managing the career
Research, 124, 1-11. progression of good employees and to retain them by
providing various career opportunity to enhance
upward mobility.
a. Explain how a promotion exercise can
benefit employers.
b. Appraise any THREE (3) possible problems
associated with promotion exercise.
9. Describe FOUR (4) employees’ roles in achieving
effective career management.
8 6th – Performance Discuss the definitions Snell, S., Morris, S. and 3 1. Individual of equal rank who works together is Presentation (20%)
10th Appraisal and importance of PA Bohlander, G. (2016). Managing increasingly asked to evaluate each other. Starting from Week 4
Dec Benefits of conducting Human Resource Management a. Describe any two administrative purposes of – Week 8.
2021 PA (17 ed.). Singapore: Cengage performance appraisal.
Steps in PA Learning. b. Identify any three reasons for peer appraisal Task:
Problems associated rarely being used in organisation appraisal Prepare the
with PA and suggested Jamaiudin, N. (2021). system. presentation slides/
solutions Determinants of Integrity in the 2. Employees are responsible for managing the career video presentation
The relevance of PA to Implementation of Performance progression of good employees and to retain them by
Appraisal System (PAS): The providing various career opportunities to enhance Refer to:
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9 13th – Rewards, Examine the definition Snell, S., Morris, S. and 3 1. Describe any FOUR (4) external considerations in Tutorial Discussion
17th Benefits and and importance of Bohlander, G. (2016). Managing determining the wage rate of employees.
Dec Services employee rewards Human Resource Management Reprt (30%)
2. Identify any FIVE (5) wage mix factors that influence
2021 Direct and indirect (17 ed.). Singapore: Cengage Submission of report
an employee’s remuneration system.
compensations Learning starting from Week 9 –
Monetary rewards and 3. To what extent do you agree that rewards can drive Week 12.
non-monetary rewards employee behaviour?
Steps in establishing Refer to:
4. Illustrate with examples FOUR (4) employer’s
wage mix Rubric for report
compensation strategies in determining the employees’ writing.
wage level.
10 20th – Rewards, Explain the importance Snell, S., Morris, S. and 3 1. Benefits are commitments which may or may not be Tutorial Discussion
24th Benefits and and types of benefits Bohlander, G. (2016). Managing compelled by the law to be given to an employee.
Dec Services and services Human Resource Management Generally, they are given by an employer to Reprt (30%)
2021 The job and the working (17 ed.). Singapore: Cengage demonstrate employment goodwill (kindness or Submission of report
environment Learning. concern) and to meet employee’s expectations. starting from Week 9 –
The relevance of a. Compare mandatory and non-mandatory Week 12.
employee rewards to Shaffer, Richard (2017), 4 Tips benefits
other HR activities for a Stronger Employee b. Recalls any five types of non-mandatory Refer to:
Benefits Program in a benefits employer may offer to their Rubric for report
Multigenerational Workplace, employees. writing.
Entrepreneur, July 24, 2017 2. Discuss any FOUR (4) the importance of providing
(https://www.entrepreneur.com/a benefits to employees.
rticle/297125, 26/2/2018, 3. Identify FOUR (4) types of mandatory benefits to be
2.50pm). given to employees.
4. Explain any FIVE (5) requirements of effective
employee benefits and services plan.
5. Analyse the four types of benefits which are legally
required to be given to an employee of an organization.
6. When allowed to choose, employees generally prefer
flexibility in their benefits plan. Based on this
statement, demonstrate the advantages and
disadvantages of flexible benefits.
7. In addition to fringe benefits, employees were also
offered with ranges of services provided at the
discretion of the management. Illustrate with example
any FIVE (5) services offered to employees.
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SPECIAL BREAK
25th Dec 2021 – 2nd Jan 2022
11 3rd – Occupational Discuss the general Snell, S., Morris, S. and 3 1. Outline briefly the rights and responsibilities for Tutorial Discussion
7th Jan Safety and provisions of the Bohlander, G. (2016). Managing employee and employer in accordance with
2022 Health Occupational Safety Human Resource Management occupational safety and health standard. Reprt (30%)
and Health Act (OSHA) (17 ed.). Singapore: Cengage Submission of report
2. Evaluate any four strategies that can be adopted
Creating a safe work Learning. starting from Week 9 –
towards creating a safe working environment in Week 12.
environment
Khairuddin, M. Z. F., & Rosleea, organization.
Building better health
among workforces N. A. M. (June 2020). The Refer to:
Relationship between Safety Rubric for report
Behaviour and Safety Climate writing.
among Firemen. Journal of
Occupational Safety and Health,
17(1), pg. 29 – 38.
12 10th – Employee Examine the definition Snell, S., Morris, S. and 3 1. Define the concept of employee’s discipline. Tutorial Discussion
14th Discipline and importance of Bohlander, G. (2016). Managing
2. Elaborate FOUR (4) methods for terminating
Jan Management employee’s discipline Human Resource Management Reprt (30%)
employees’ service.
2022 management (17 ed.). Singapore: Cengage Submission of report
Employee Rights and Learning. 3. Briefly discuss hot-stove rule. starting from Week 9 –
Discipline Week 12.
4. Elaborate FIVE (5) types of disciplinary problems by
Employee Rights and Nawawi, A., & Salin, A. S. A. P.
citing relevant examples.
Employer (2018). Employee fraud and Refer to:
Responsibilities misconduct: empirical evidence 5. The setting of organization rules is the foundation for Rubric for report
Disciplinary Policies and from a telecommunication an effective disciplinary system. These rules govern writing.
Procedures company. Information & the type of behaviour expected of employees.
Approaches to Computer Security. Reproduce any five effective guidelines in
Disciplinary Action implementing organization rules.
Alternative Dispute 6. The problem of poor performance is different from
Resolution Procedure those created by employees to commit misconduct.
The relevance of Based on this statement, explain the progressive
employee’s discipline approach steps in handling the dismissal of an
management to other employee, who is guilty of misconduct.
HR activities
7. Analyse any FOUR (4) reasons given by supervisors
for their failure to impose a disciplinary penalty.
8. Examine FOUR (4) duties and responsibilities of
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REFERENCES
Recommended Text
Snell, S.A. & Morris, S.S. (2019). Managing human resources (18th Edition). Singapore: Cengage Learning Asia
Pte Ltd.
References
Maimunah Aminuddin (2014). Human Resource Management Principles and Practices (3rd ed.). Oxford University
Press
Noe. R.S., Hollenbeck, J.H., Gerhart, B., and Wrights, P.M. (2012). Fundamentals of Human Resource
Management (4th ed.). US: McGraw Hill
Gomez-Mejia, L.R., Balkin, D.B. and Cardy, R.L. (2016). Managing Human Resources (8th ed.). Pearson
Tan Kwang How (2011). Human Resource Management in Malaysia: Theory and Practices. US: McGraw Hill
Lussier, R.N. (2013). Human Relations in Organizations: Application and Skill Development (2nd ed.). Sage
Publication
Mathis, R.L. and Jackson, J.H. (2006). Human Resource Management. Thomson
Dessler, G. (2011). Human Resource Management. Pearson
ASSESSMENTS
The mid-term test consists of two parts; Part A - Multiple choice questions (25 questions) and Part B - True or
False Statements (25 questions). Students are required to answer ALL questions within one hour. The mid-term
test includes chapters on Introduction to Human Resource Management, Human Resource Planning & Job
Analysis, Recruitment & Selection and, Training & Development. The test is scheduled on Week 8 and conducted
via UFuture/iLearn.
B. Presentation (20%)
By taking an example from any local or international organisation, present the company/organisation’s best
practices based on the following topic:
1. The governance of human resource management activities
2. Human resource planning
3. Job analysis and job design
4. Recruitment of employees
5. Selection of employee
6. Training and development of employees
7. Career management
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C. Report (30%)
Discuss any FIVE (5) challenges or problems associated with, and FIVE (5) recommendations towards
effectiveness of the following human resource management activities:
1. Performance appraisal
2. Rewards
3. Benefits and services
4. Occupational safety and health: By citing few examples, discuss mental health issue and provide
recommendations to manage the issue.
5. Employees’ discipline management
Students are NOT allowed to use copied books which represent a violation of the copyright laws of Malaysia.
Students are required to have a legal copy of the required text for this course.
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Visual Slides clear Slide lettering Slide lettering Slides are too Poorly
presentation and lettering is large Approaching busy or prepared
large enough enough for acceptable lettering too slides are
10 % for the entire entire size and small hard to
classroom. classroom, some slides read and
but some are unclear. hard to
slides are follow
unclear.
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