Kaitlyn Upson

LinkedIn: https://www.linkedin.com/in/kaitlyn-upson-03b70a268/
480-262-6755- kupson@asu.edu

Education
Organizational Leadership
December 2023
Arizona State University, Tempe, AZ
GPA: 3.5
● Dean’s List Academic
Achievement Award
Skills
● Inventory Management
● Cash Handling
● Schedule Coordination
● Microsoft Office Suite

Professional Experience
● Assistant Store Manager, Salad and Go, Phoenix AZ
July 2021-December 2022
○ Developed and maintained positive culture in
the workplace to create an environment
where employees thrive
○ Onboarded new employees, including training, mentoring and new hire
documentation to ensure proper welcome to Salad and Go
○ Delivered feedback to decision-makers regarding employee performance and
training needs
○ Raised performance in areas of sales, management, and operations, by
identifying and targeting areas of improvement to ensure that organizational
objectives are met
○ Evaluated employees’ strengths and assigned tasks based upon experience and
training to ensure operational efficiency
○ Adjusted job assignments and schedules to keep pace with dynamic business
needs, factoring in processes, employee knowledge and customer demands

● Team Member, Salad and Go, Phoenix AZ

July 2020-July 2021
○ Worked in a collaborative, fast-paced, team environment to meet goals
regarding speed, accuracy, and guest experience
○ Built menu items according to company standards to ensure order accuracy
○ Provided exceptional guest experience with drive-thru and walk-up orders to
create customer loyalty