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    Cassidy Carmichael is a shift supervisor and person in charge with experience at Starbucks and Jimmy John's. Their contact information is listed along with skills in customer service, inventory management, scheduling, training, and cash handling. As a shift supervisor at Starbucks, Cassidy enhanced team productivity, reduced turnover, and ensured smooth operations during peak hours. They are currently pursuing a Bachelor's degree in Organizational Leadership from Arizona State University Online.

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    Cassidy Carmichael is a shift supervisor and person in charge with experience at Starbucks and Jimmy John's. Their contact information is listed along with skills in customer service, inventory management, scheduling, training, and cash handling. As a shift supervisor at Starbucks, Cassidy enhanced team productivity, reduced turnover, and ensured smooth operations during peak hours. They are currently pursuing a Bachelor's degree in Organizational Leadership from Arizona State University Online.

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    © All Rights Reserved
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    14 views1 page

    Resume 3

    Uploaded by

    api-686103256
    Cassidy Carmichael is a shift supervisor and person in charge with experience at Starbucks and Jimmy John's. Their contact information is listed along with skills in customer service, inventory management, scheduling, training, and cash handling. As a shift supervisor at Starbucks, Cassidy enhanced team productivity, reduced turnover, and ensured smooth operations during peak hours. They are currently pursuing a Bachelor's degree in Organizational Leadership from Arizona State University Online.

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    © All Rights Reserved
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    of 1

    CONTACT

    Address: Canton, MI 4817


    (734) 469-8807
    Cassidy Carmichael
    cassidyecarmichael@gmail.com

    SKILLS EXPERIENCE
    ● Customer Oriented
    ● Inventory Control Starbucks Coffee Company, Plymouth, MI — Shift Supervisor
    ● Schedule JUNE 2019 - PRESENT
    Management
    ● Enhanced team productivity by implementing efficient shift
    ● Consulting
    scheduling and task delegation.
    ● Training and
    ● Reduced employee turnover rate by fostering a positive work
    Mentoring
    environment and addressing staff concerns promptly.
    ● Inventory
    Management ● Ensured smooth operations during peak hours by effectively
    ● Cash Handling managing resources and staff allocation.
    Expertise ● Improved customer satisfaction rates with consistent quality
    ● Customer Service checks and timely resolution of complaints.
    ● Delegation Skills ● Streamlined inventory management, reducing waste and
    optimizing stock levels for day to day operations.
    ● Resolved conflicts among team members diplomatically,
    PROFESSIONAL promoting a harmonious work atmosphere conducive to
    SUMMARY collaboration.
    ● Monitored staff compliance with health codes, ensuring high
    Handles team needs with
    forward-thinking strategies standards of cleanliness throughout the facility consistently met or
    and strong focus on daily exceeded expectations.
    requirements.
    Well-coordinated planner Jimmy John’s Franchise, Plymouth, MI—Person In Charge
    successful at coordinating JANUARY 2017- AUGUST 2019
    schedules and workflows
    ● Improved overall team performance by implementing efficient
    to meet business demands.
    management strategies and providing clear guidance.
    Superior work ethic
    combined with resourceful ● Increased customer satisfaction through consistent communication, timely
    and upbeat nature. updates, and effective problem solving.
    ● Streamlined daily operations by developing and applying new policies,
    procedures, and systems to increase efficiency.
    EDUCATION ● Enhanced employee engagement with regular feedback sessions,
    professional development opportunities, and recognition programs.
    Arizona State University ● Handled customer complaints, resolved issues, and adjusted policies to
    Online, Bachelor of Arts: meet changing needs.
    Organizational Leadership ● Applied strong leadership talents and problem-solving skills to maintain
    January 2021 - February 2024 team efficiency and organize workflows.

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