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952.270.3929 | margebreckheimer@icloud.

com | Minnetonka, MN

SKILLS

PROFESSIONAL SKILLS Customer service | Problem-solving and decision making | Flexibility and adaptability | Strong leader
Responsible, reliable, and hardworking

WORK EXPERIENCE

Barista Starbucks | Shorewood, MN | May 2019 - December 2022


● Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffee or teas.
● Clean and sanitize work areas, utensils, or equipment.
● Describe menu items to customers and suggest products that might appeal to them.
● Provide friendly customer service, all while remaining calm during periods of high volume.

Barista Starbucks | Grand Forks, ND | October 2021 - December 2021


● Prepare and serve hot or cold beverages, such as coffee, espresso drinks, blended coffee or teas.
● Weigh, grind, or pack coffee beans for customers.
● Memorize over 50 menu items and create custom beverages for 50 to 150 customers a shift.
● Build rapport with new and returning customers to promote the company's mission and values.

EDUCATION

Bachelor’s Degree in Communications | University of North Dakota, Grand Forks, ND Expected to graduate in 2025

High School Diploma |Minnetonka High School, Minnetonka, MN September 2017 - June 2021

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