Professional Documents
Culture Documents
Explain in detail your document’s development from planning to finish, describing your
challenges, how you overcame them, and what you learned.
Planning
I began by outlining the specific objectives and structure needed for both the
email and the accompanying memo. This involved determining the purpose of
each communication piece:
Email: I planned to use the email as a concise overview of the usability test's
findings and the proposed recommendations. It was crucial to provide a
snapshot of the results to the recipient while encouraging them to delve into
the details presented in the attached memo.
Memo Objective: For the memo, my aim was to present a more comprehensive
report on the usability test. It would detail the specific findings, highlight
successful aspects of the instructions, identify areas needing improvement, and
propose recommendations.