NATALIE TRETTY KAONDERA

Address : Zygmunta Modzelewskiego 32/94,02-679 , Warsaw,

Poland
Date of birth : 05-07-2000
Tel : +48 729456313
Email : kaonderanatalie@gmail.com

JOB EXPERIENCE Steward Bank Zimbabwe June 2018 Dec Brand Ambassador;
● introduction of the product to the customers
● Opening and activating accounts
● Developing new ways to market products
● Creating awareness for the products

Sitel (Foundever) March 2022-2023 Risk Customer Service Advocate

 Providing high level of customer service

 Answering incoming calls and meeting targets set by the customer and
management.
 Ensuring quality by following company policies and procedures
 Minimize processing risk and perform root cause analysis of discrepancies and
ensure process compliance with regulations.
 Escalate all issues in a timely manner and oversea client and business as-hoc
queries and requirements.

Havilah Education Africa Jan 2019-Nov Junior Consultant;

● Career guidance to students
● Recruitments of students
● Booking and arranging travel,transport and accommodation of students

ACADEMIC QUALIFICATIONS
● Bachelor Degree in Business Management)
● National Certificate in accounting at Harare Polytechnic in Zimbabwe

PERSONAL SKILLS
● Dedicated team player with effective communication
● Organised and flexible with productive time management skills
● Good analytical research and Mathematical skills

PRACTICAL SKILLS
● Microsoft Office
LANGUAGES
● Excellent written and spoken English language skills
● Polish
References Steward bank Havilah Education Africa Mr Samuel
Mutema Mr Christian Hassan Contact:+263774107030
Contact:+2637826222243 Email:sammutema1@gmail.com
Email:havilaheducationafrica@gmail.com
“I hereby give consent for my personal data included in the job offer to be processed for the
purposes of recruitment under the Data Protection Act 1997 (Dz. U.NO.133, ITEM 883)”