Version : 1.

5 Page : 1/3

L2 Repair Process flow chart

Modify the procedure flow chart

V1.5 2019-05-20 Xiaolong Yang TS team Eason Wang
Add Note (5)
Modify the procedure flow chart
V1.4 2018-11-19 Li Guanlan TS team Eason Wang
Add some notes
Add RF test and battery test in process
V1.3 2018-08-02 Guanlan. Li GTS team Eason Wang
flow

V1.2 2016-06-07 Released officially Jennifer Zhang TS team Jennifer Zhang

V1.1 2016-04-25 Modified according to region comment Jennifer Zhang TS team Jennifer Zhang

V1.0 2016-03-02 Preliminary Draft Jennifer Zhang TS team Jennifer Zhang

Rev. Date Modification description Prepared By Checked By Approved By

 Version : 1.5 Page : 2/3
Procedure flow chart
Start

Remind user to GDPR notice: Personal data must be

back up and clear saved by end user when possible
personal data before repair, as no personal data will
be save by RC. Otherwise user data
will be deleted systematically during
Visual inspection repair process

Warranty check

Pre test & failure confirm

(*use Smart Diagnosis tool or
MMI test )

Software upgrade

Function test
OK
(*use Smart Diagnosis
tool or MMI test )
NG

Disassembly

** Do Battery test in this step.

L2 Repair

NG Fault
PCBA replacement
corrected?
OK

Reassembly

Software upgrade

RF test
NG

Function test
(*use Smart Diagnosis
tool or MMI test)

OK

Factory Reset

END

* Smart Diagnosis tool to be used systematically (MMI to be a workaround solution when Smart
Diagnosis tool do not work properly or certain test items are not contained in Smart Diagnosis tool.
 Version : 1.5 Page : 3/3

NOTE:
1) Level 2 repair: Includes components replacement or repair around the PCBA, such as PCBA,
module, antenna spring, key-pad, dome, keypad PCB, finished flip casing, FPC, LCD, keypad
LED, signal LED, camera, TP, battery, flashlight, receiver, speaker, microphone, vibrator,
keypad PCB connector, audio jack, USB connector, battery connector, SIM connector and other
connectors etc.
2) Level 2 RC must refer to this repair flow chart and L2 service document when proceeding
with L2 repair.
3) If PCBA replacement is executed in L2 RC, the defect PCBA should be escalated to higher
level RC or RSH.
4) Please upgrade the handset software to latest version systematically as per the above
workflow.
5) Perform factory reset on the device to wipe all data before return it to the customer.