Skill AE ME SE

Skills Matrix for Business Analyst Competency

Name of employee under assessment Ivan Ivanov

Current position Middle BA

Summary
<Overal summary about candidate to HM, weak & strong ares, behaviour on interview, evaluated level, h

Feedback to candidate
<Feedback that will be shared to candiddate, weak & strong areas, recommendation for improvements>

Asessment legend
Please use following legend to asses every skill (row in skill group)
3 - Has strong knowledge, can set/explain techncal tasks and guide others
2 - Has good knowledge, enough to implement technical tasks her/himself
1 - Has basic knowledge, needs technical guidelines to implement tasks
0 - Knowledge absent

General
Years of professional experience
Please insert total years of prefessional experience, indicate duration on a BAs
position, add comments about previous activities related, contingious to BA
functionality or IT related expirience/

Past experience
Most challenging projects candidate was working on
What components & tools were used, what are candidate's thoughts about them
Who made technology choice and what are candidate's thoughts about them
Are there successful releases on the project?

Requirments management, problem solving

General qualification level of elicitation, verification, validation requirements.
Structural representation of user stories in cohesive frame. Trouble solving with
customer. Capability of Demo presentation. Providing target consultation to DEV/QA
team. Execution of UAT. Verbal and written ability to communicate in English

Business Analysis Key Concepts AE ME SE

Business Analysis x x x
(Business Analisis, Business Analyst, BA in SDLC, main responsibilities,
Definition of Requirements, Effective practices)

Requirements Classification Schema x x x

(Business Requirements, Stakeholder Requirements, Solution
Requirements (Functional and Non-Functional requirementes),
Transition Requirements)

Stakeholders' types x x x
(Business analyst, Customer, Domain subject matter expert, End user,
Implementation subject matter expert, Operational support, Project
manager, Regulator, Sponsor, Supplier, and Tester/QA)

Average grade 2.66666666666667

Section comment <General comment about skills group>

Business Analysis Planning and Monitoring AE ME SE

Business Analysis Approach x x
(Planning Approach, Formality, Activities, Timing, Complexity, Risks,
Tools, Techniques)

Stakeholder Engagement x x
(Stakeholder Analysis and Plan, Collaboration, Communication Needs,
Tools, Techniques)
Business Analysis Information Management x x
(Organization of Business Analysis Information, Abstraction Level,
Traceability Approach, Requirements Reuse, Storage and Access,
Requirements Attributes, Tools, Techniques)

Average grade 2
Section comment <General comment about skills group>

Elicitation and Collaboration AE ME SE

Identifying stakeholders x x x
(Business analyst, Customer, Domain subject matter expert, End user,
Implementation subject matter expert, Operational support, Project
manager, Regulator, Sponsor, Supplier, Tester)

Elicitation and Collaboration phases x x x

(Prepare for Elicitation, Conduct Elicitation, Confirm Elicitation Results,
Communicate Business Analysis Information, Manage Stakeholder
Collaboration)

Elicitation Techniques x x x
(Brainstorming, Data Mining, Document Analysis, Focus Groups,
Interviews, Mind Mapping, Risk Analysis and Management, Workshops)

Average grade 2.66666666666667

Section comment <General comment about skills group>

Requirements Analysis and Design Definition AE ME SE

Requirements Decomposition x x x
(Requirements tree, Requirements Diagram, Matrix, Classification,
Prioritization, Resolving of Requirement Conflicts)

Requirements Verification x x x
(Characteristics of Requirements and Designs Quality, Verification
Activities, Checklists)

Requirements Validation x x x
(Assumptions, Measurable Evaluation Criteria, Alignment with Solution
Scope)

Requirements Architecture x x
(Requirements Viewpoints and Views, Template Architectures,
Completeness, Relate and Verify Requirements Relationships, Business
Analysis Information Architecture)

Average grade 2.33333333333333

Section comment <General comment about skills group>

Requirements Life Cycle Management AE ME SE

Tasks of requirement lifecycle management x x x
(Trace Requirements, Maintain , Prioritize, Assess Requirements
Changes, Approve requirements)

Average grade 2
Section comment <General comment about skills group>

Techniques AE ME SE
Analysis Techniques x x x
(Backlog Management , SWOT Analysis , Document Analysis, Risk
Analysis and Management, Root cause Analysis, Estimation, Lessons
learned)

Communication techniques x x x
(Brainstorming, interview, Workshop , Requirement Review and
Validation, Lessons learned)

Average grade 1.5

Section comment <General comment about skills group>

Requirements specifications AE ME SE
Approaches for Requirements Specification x x x
(User Story, Use Case, Diagrams, UI prototypes)
Requirement traceability matrics (RTM) x x x

Average grade 2.5

Section comment <General comment about skills group>

Modeling notations AE ME SE
UML (Unified Modeling Language) x x x
(Types of Diagrams, Difference between Use Case diagram and Activity,
UML Context Diagram, Class Diagram and main elements, Types of
relationship in Class Diagram)

BPMN (Business Process Model and Notation) x x x

Average grade 1
Section comment <General comment about skills group>

Underlying Competencies AE ME SE
Analytical Thinking and Problem Solving
(Creative Thinking, Decision Making, Problem Solving)

x x

Behavior Characteristics
(Ethics, Organization and Time Management, Adaptability)

x x
Communication Skills
(Verbal Communication, Non-Verbal Communication, Written
Communication, and Listening)

x x

Interaction Skills
(Facilitation, Leadership and Influencing, Teambuilding, Negotiation,
Conflict Resolution)

Self development
(Describe necessity, Provide examples, Books and other Sources you
have recently learned from) x x

Average grade 2.75

Section comment <General comment about skills group>

Technical background AE ME SE
Software development process x x x
(SDLC, Scrum, Kanban, Safe, Agile & Waterfall)
Web & Mob technologies x x x
(HTTP & HHTPS, Codes, web-architecture, mob-arhitecture)

Networking x x x
(OSI, MAC, IP, DNS, DHCP, IP table, Routing)

Databases x x x
(Types, Queries)

Tooling x x x
(Jira/Confluence, ALM, TestRail)

UI/UX x x x
(inVisio, Figma, Mockups, Prototype, popular UI frameworks)

Average grade
Section comment <General comment about skills group>

Strategy Analysis (OPTIONAL) AE ME SE

The Core Concept Model in Strategy Analysis x x x
(Change, Need, Solution, Stakeholder, Value, Contex)
Analyze Current State x x
(Business Needs, Organizational Structure and Culture, Capabilities and
Processes, Technology and Infrastructure, Policies, Business
Architecture, Internal Assets, External Influencers, Tools and
Teckniques)

Define Future State x x

(Business Goals and Objectives, Scope of Solution Space, Constraints,
Organizational Structure and Culture, Capabilities and Processes,
Technology and Infrastructure, Policies, Business Architecture, Internal
Assets, Assumptions, Potential Value, Tools and Techniques)

Assess Risks x x
(Types, Unknowns, Constraints, Assumptions, and Dependencies,
Negative Impact to Value, Risk Tolerance,Recommendation, Tools and
Techniques)

Define Change Strategy x

(Solution Scope, Gap Analysis, Enterprise Readiness Assessment,
Change Strategy, Transition States and Release Planning, Tools and
Techniques)

Average grade
Section comment <General comment about skills group>

Solution Evaluation (OPTIONAL) AE ME SE

Solution Evaluation core idea x x x
(Core Concept Model, Prototypes or Proofs of Concept, Pilot or Beta
releases, Operational releases)
Business Analysis Value Spectrum x x
(Strategy Analysis, Requirements Analysis & Design Definition, Solution
Evaluation)

Solution evaluation stages (tasks) x x

(Measure Solution performance, Analyze Performance Measures, Assess
Solution Limitation, Assess Enterprise Limitation, Recommend Actions to
Increase Solution Value)

Solution performance and limitation x x

(Internal Solution Component Dependencies, Solution Problems, Impact
Assessment, Tools)

Assess Enterprise limitation x

(Culture Assessment, Structure Changes, Operational Assessment)

Aplicability of Solution Evaluation x x x

Recommend Actions to Increase Solution Value x x x

(Adjust Solution Performance Measures, Recommendations ways)

Stakeholders in Solution Evaluation procedure x x x

(Stakeholder Impact Analysis)

Average grade
Section comment <General comment about skills group>
 Grade Notes
Lohika Confidential

ompetency
Name of Assessor Petr Petrov

Form completion date

interview, evaluated level, hiring recomendation>

ndation for improvements>

3 Has strong
<notes knowledge,
related to skill> can set/explain techncal tasks and guide others * What is Business Analysis? Who is a
** How do you define the role of BA in
*** Definition of a requirement? Wha

<notes related to skill> * What requirements classificstion you

* * What does business needs and sta
How you will transform the stakeholde
requirements to convey them to the te
2 * * * What does current system state
What cover temporary/transition requ

<notes related to skill> * Who are the stakeholders?

* * What type of stakeholder what req
* * * Discribe from practice, which of
3 Has strong knowledge, can set/explain techncal tasks and guide others achieving change and who decision m

<notes related to skill> * * What is the main purpose of Busin

tasks, timing?
Who Prepares the Business Analysis Pl
The Business Analyst is responsible for
input from key project team members
technical team.
Who signs off on the Business Analysis
Depending on the structure of the orga
Manager.
2
* * * What should cover Business Anal
Scope of work, metodology, stakehold
requirements.

<notes related to skill> * * What is the main purpose of Stakehol

Stakeholder Analysis, Tools, Techniques?
* * * How to identify and categorize stake
engagement?
2 What gives preparing and executing the pl
 <notes related to skill> * * What is the purpose of Plan Business
What aspects should include Business Ana
Requirements Attributes

* * * What the best practice to organize a

How to trace and reuse requirements?

<notes related to skill> * Discribe what the techniques below

Interview
Brainstorming Sessions
What stakeholders you know?

* * /* * * Discribe what the technique

Influence-Impact Grid
RACI
Who potentially can be a stakeholder?
Is it one person or group of people?
3 Has strong knowledge, can set/explain techncal tasks and guide others
NOTE:
** - candidate need to know at least 1
*** - all and explain how he implemen

<notes related to skill> * What phases of Elicitation and Colla

* * What each of phases mean? (Hav
phases)
2 * * * What Techniques, stakeholders,
expirienced?

<notes related to skill> * What elicitation techniques you know

* * What elicitation techniques you ex
(Knows and experienced at least in 3-4
* * * What techniques do you recomm
Scrum/Kanban? Why? (Know all and e
3 Has strong knowledge, can set/explain techncal tasks and guide others
 <notes related to skill> */** What decomposition types you k
techniques/ways)

*** What decomposition types you ex

(Knows all decomp techniques)
NOTE:
3 Has strong knowledge, can set/explain techncal tasks and guide others *- Knows at least 1 of Decomposition t
** - Knows all and can explain how he

<notes related to skill> */** What is the purpose for requirem

and Designs quality criteria?
- atomic - complete - consistent - feasi
understandable
*** What Verification activities you k
- checking for compliance with organi
- checking for correct use of modelling
- ensuring the terminology used in exp
2 NOTE:
** - candidate need to know at least 1
*** - all and explain how he implemen

<notes related to skill> * What is the purpose for requirement

**/*** :
- What are Validation activities you kn
- Identify Assumptions
- Define Measurable Evaluation Criteri
- Evaluate Alignment with Solution Sco

2 NOTE:
** - candidate need to know at least 1
*** - all and explain how he implemen

<notes related to skill> ** What is requirements architecture?

*** What the difference netween Req
matrix?
Describe Requirements Viewpoints and
 <notes related to skill> * Define requirements management. W
area?
What's their purpose? Which techniqu
(Knows all the tasks performed by BA i
**/*** Define benefit/risk/etc. as a ba
Which requirement management tools
(Familiar with techniques used for eac
prioritization basis. Has experience wit
2 NOTE:
** - candidate need to know at least 1
*** - all and explain how he implemen

<notes related to skill> * What the key Analysis and Commun

** Describe the following techniques:
analysis, metrics and KPIs, data flow d
1 organizational modeling, requirement
(Familiar with wider list of techniques)
*** What techniques to use and what
techniques?
<notes related to skill> (Besides theorethical knowledge, has e

<notes related to skill> * What approaches for requirement s

Describe a structure of US (with examp
SRS?
What is the difference between a use c
practices to follow while writing a use
3 Has strong knowledge, can set/explain techncal tasks and guide others Provide an example of use case.
What kind of diagrams can be used fo
(class/state/sequence)?

RTM: What is the purpose of requirem

What is requirement traceability / bac
What are the RTM structure and elem

** What is Business Requirement Docu

What's the difference between mock-u
Which UI prototyping tools you have e

RTM: Which types of requirements rel

etc.)?

*** Provide an example of sequence d

 What kind of diagrams can be used fo
(class/state/sequence)?

RTM: What is the purpose of requirem

What is requirement traceability / bac
What are the RTM structure and elem
<notes related to skill>
** What is Business Requirement Docu
What's the difference between mock-u
Which UI prototyping tools you have e

RTM: Which types of requirements rel

2 etc.)?

*** Provide an example of sequence d

<notes related to skill> * What types of UML diagram do you

What is a difference between Use case
What for can be used Context Diagram
What is the structure of Class Diagram

** What namely means abreviation U

What stage of the project implementa
use? Why?
You need to implement project of proc
provide services to companies and ind
would be in/out of the project?
1 What is a typical structure of class in C

*** What are two main classes of UM

What types of relationship exist in Clas

<notes related to skill> * What is the main application of BPM

What are Basic BPMN Modeling Eleme
How deffer Start / Stop events in draw

** Spell out BPMN

What are the main differences betwee
BPMN?
What types of Events are you advised?
Create functional diagram of Client-2n
What applications suitable for BPMN?

*** Draw Error Event

1 Draw Escalation Event. What for it is u
Create functional diagram of some ele
ordering)
use and /or gatways, messages, time d
What is subprocess? What for it is usse
 <notes related to skill> **/*** Creative thinking
How would you revitalize meetings to
how a business must be creative in ord
your team to be more creative and inn
Decision Making
How do you make decisions? Technics
a decision under pressure. How did you
What do you do if you realize that you
What was the most difficult decision y
decided?"
Problem Solving
Give an example when you have succe
example when you have identified a p
Give an example when you had to solv

NOTE:
** - candidate need to know at least 1
*** - all and explain how he implemen

<notes related to skill> **/*** Ethics

"You completed your work earlier than
free day or are you going to ask for mo
Do you tend to work overtime?"
Org & Time management
Name tools that you use on a daily bas
GTD, Pomodoro, others (4h workweek
Adaptability
Could you please tell about the situatio
you had never done before. How did y
2 learned?

NOTE:
** - candidate need to know at least 1
*** - all and explain how he implemen
 <notes related to skill> -

3 Has strong knowledge, can set/explain techncal tasks and guide others

<notes related to skill> *** Facilitation

"What is facilitation? Name at least 3
Facilitation Techniques and Methods
Action planning * Brainstorming * Ene
rules * Group review * Ice breakers * M
Round robin * Structured problem-solv
or trios"
Leadership
"Remember the situation in which you
could not get it. How did you deal with
Tell us about a situation in which every
was your role? What came of this?"
Teambuilding
Name models of tream development (
(Berne's etc) model of team developm
3 Has strong knowledge, can set/explain techncal tasks and guide others Negotiation
Name negotiation types you know (Dis
ZOPA, strategies: see conflicts)
Conflict Resolution
Name techniques of conflict managem
teammate who wasn't doing his tasks?

<notes related to skill> * - Do you read professional articles? S

** - How many professional related bo
3 Has strong knowledge, can set/explain techncal tasks and guide others *** - How many events have you visit?
event?

<notes related to skill> * What the main differences in Agile v

** Why Scrum & Kanban so popular?
*** For which project type works best
2
 <notes related to skill> * What the difference between HTTP&
**What you know about browser and
1 ***Differences between thin and thick

<notes related to skill> * What is network and Internet?

** What is OSI Model?
To what leyer does the http protocol b
*** What the difference between MAC
1 What is DNS (Domain Name System)?

<notes related to skill> * What DB types you know?

** What expirience you have? with eh
Can you execute simple queries?
1 *** Can you perform complex queries

<notes related to skill> * What tools for requirements menage

** What tools you expirienced? what y
2 *** What the main goal of manageme

<notes related to skill> * What the difference between UI and

** What is a responsible design?
***Difference between web and mobi
- What a prototype is?
(this is an interactive presentation of
3 Has strong knowledge, can set/explain techncal tasks and guide others

<notes related to skill> * What Is Strategic Business Analysis a

** Why is strategy important?

What is the purpose of Strategy Analy
What is defenition of Success?
- enable Change - by defining Needs -
Value - to Stakeholders
*** What you need to perform Strateg
List various components of strategy an
In order to develop a strategic plan for
1. Vision 2. Mission 3. Objectives 4.
<notes related to skill> ** Why perform needs assessments?
- to examine the business environmen
problem or opportunity.
how to Identify problem or opprtunity
How to investigate the problem or opp
technic can be used)

*** How to gather relevant data to ev

technic can be used - comparoson with
Once data collected, then Pareto and t
structure the data)

What the format can be used to draft

current problem?
- Problem or opportunity of A - Has th

<notes related to skill> ** What the goal of future state analy

What SMART definition mean?

*** Describe how to define future stat

(Should provide strategy, clear defeni
business needs, solution scope, potenti
Do you Applying SMART principles wri
What you will do to identify gaps?
What need to provide as result of risks
(Provide alternative options with const

<notes related to skill> ** What you know about different typ

What are the techniques to Assess Risk

*** How to identify constraints, assum

How to Assess feasibility and organiza
(Operational Feasibility, technology/sy
assess factors)

<notes related to skill> *** Analize and recommend the most

follow to guide change.
What is the main concepts to define C
What are the techniques to define Cha
What are the outputs of 'Define Chang

<notes related to skill> */**/*** What is a core idea of solutio

NOTE:
* - candidate can name at least 1 of fo
** - candidate used at least 1 of follow
*** - Used all and can explain how he
<notes related to skill> ** How do you think what is Business
*** Describe structure of Business An

<notes related to skill> **/*** What stages (tasks) are reason

Why?
NOTE:
** - candidate need to know at least 1
*** - all and explain how he implemen

<notes related to skill> **/*** What are about Solution perfo

What is a main goal of Assess Enterpri
What is an idea of Recommend Action
How do you think, is solution evaluatio

NOTE:
** - candidate need to know at least 1
*** - all and explain how he implemen

<notes related to skill> *** What is a main goal of Assess Ent

<notes related to skill> * How do you think, is solution evaluati

**/*** Provide practical examples of S
experience if you have such cases.
If not, how do you think it why it was n

NOTE:
** - candidate need to know at least 1
*** - Candidate knows all and can exp
projects

<notes related to skill> */**/*** What is an idea of Recomme

How do you think, is solution evaluatio

NOTE:
* - can assume how Solution Evaluatio
** - candidate need to know at least 1
*** - Can explain benefits of Measure
example case

<notes related to skill> */** What Stakeholders could be invo

*** Which way?

NOTE:
* - candidate can assume what stakeh
** - candidate can provide example of
Evaluation
Example questions
hat is Business Analysis? Who is a Business Analyst?
ow do you define the role of BA in the SDLC?main responsibilities of a BA?
Definition of a requirement? What are Effective requirements practices?

hat requirements classificstion you know and what each of them means?
What does business needs and stakeholder requirements?
you will transform the stakeholder requirements into technical/solution
irements to convey them to the team?
What does current system state mean?
t cover temporary/transition requirements?

ho are the stakeholders?

What type of stakeholder what requirements can provide?
Discribe from practice, which of the stakeholders are interested in
eving change and who decision maker to implement the change?

What is the main purpose of Business Analysis Approach, possible activities,

s, timing?
Prepares the Business Analysis Plan?
Business Analyst is responsible for creating the plan but is expected to seek
t from key project team members like the Project Manager, SMEs and the
nical team.
signs off on the Business Analysis Plan?
ending on the structure of the organization, the Project Sponsor, Project
ager.
What should cover Business Analysis Plan?
e of work, metodology, stakeholders, schedule, approach how to manage
irements.

What is the main purpose of Stakeholder Engagement and how to develop Plan,
eholder Analysis, Tools, Techniques?
How to identify and categorize stakeholders?How to manage stakeholder
gement?
t gives preparing and executing the plan, monitoring engagement efforts?
What is the purpose of Plan Business Analysis Information Management?
t aspects should include Business Analysis information management?
irements Attributes

What the best practice to organize and represent information?

to trace and reuse requirements?

cribe what the techniques below mean and how them to use?
view
nstorming Sessions
t stakeholders you know?

* * * Discribe what the techniques below mean and how them to use?
ence-Impact Grid
I
potentially can be a stakeholder?
one person or group of people?

E:
candidate need to know at least 1 of following
- all and explain how he implemented it on his projects

hat phases of Elicitation and Collaboration you know?

What each of phases mean? (Have a practical experience at least first 3
es)
What Techniques, stakeholders, outputs for all phase you know and
rienced?

hat elicitation techniques you know? (Knows at least in 3-4)

What elicitation techniques you expirienced? What you mostly like? Why?
ws and experienced at least in 3-4)
What techniques do you recommend to apply if the project follows
m/Kanban? Why? (Know all and experienced in more than 4)
 What decomposition types you know? (Knows at least 1 of Decomposition
niques/ways)

What decomposition types you expirienced? What you mostly like? Why?
ws all decomp techniques)
E:
nows at least 1 of Decomposition techniques/ways
Knows all and can explain how he implemented it on his projects

What is the purpose for requirements verification? What are Requirements

Designs quality criteria?
mic - complete - consistent - feasible - unambiguous - testable - prioritized -
erstandable
What Verification activities you know?
ecking for compliance with organizational performance standards
ecking for correct use of modelling notation, templates, or forms
uring the terminology used in expressing the requirement

E:
candidate need to know at least 1 of following
- all and explain how he implemented it on his projects

hat is the purpose for requirements validation?

** :
at are Validation activities you know?
ntify Assumptions
fine Measurable Evaluation Criteria
aluate Alignment with Solution Scope

E:
candidate need to know at least 1 of following
- all and explain how he implemented it on his projects

What is requirements architecture?

What the difference netween Requirements Architecture vs Traceability
ix?
ribe Requirements Viewpoints and Views?
 fine requirements management. What are the tasks performed by BA in this
?
t's their purpose? Which techniques used and what is the output?
ws all the tasks performed by BA in this area, understands their purposes.)
** Define benefit/risk/etc. as a base of prioritization?
ch requirement management tools you are familiar with?
miliar with techniques used for each task, their input and output, different
itization basis. Has experience with requirement management tools)

E:
candidate need to know at least 1 of following
- all and explain how he implemented it on his projects

hat the key Analysis and Communication techniques you know?

escribe the following techniques: SWOT analysis, non-functional requirement
ysis, metrics and KPIs, data flow diagrams, business process modeling,
nizational modeling, requirement workshops, reverse engineering.
miliar with wider list of techniques)
What techniques to use and what influences the usage of the various
niques?
des theorethical knowledge, has experience with muliple techniques)

hat approaches for requirement specification you know?

ribe a structure of US (with example). How user story differs from traditional

t is the difference between a use case and a user story? What are the best
tices to follow while writing a use case? Use case formats (text vs diagram).
ide an example of use case.
t kind of diagrams can be used for requirement specification
s/state/sequence)?

: What is the purpose of requirement traceability matrics?

t is requirement traceability / backward traceability?
t are the RTM structure and elements?

What is Business Requirement Document (BRT)?

t's the difference between mock-ups, wireframes, and working prototype?
ch UI prototyping tools you have experience with?

: Which types of requirements relationships you know (derive, depends,

?

Provide an example of sequence diagram.

 t kind of diagrams can be used for requirement specification
s/state/sequence)?

: What is the purpose of requirement traceability matrics?

t is requirement traceability / backward traceability?
t are the RTM structure and elements?

What is Business Requirement Document (BRT)?

t's the difference between mock-ups, wireframes, and working prototype?
ch UI prototyping tools you have experience with?

: Which types of requirements relationships you know (derive, depends,

?

Provide an example of sequence diagram.

hat types of UML diagram do you know?

t is a difference between Use case diagram and Activity diagram?
t for can be used Context Diagram?
t is the structure of Class Diagram?

What namely means abreviation UML?

t stage of the project implementation Use case diagram is reasonable to
Why?
need to implement project of process optimization in logistic comnany which
ide services to companies and individuals and which has its outsourcer. What
d be in/out of the project?
t is a typical structure of class in Class Diargram?

What are two main classes of UML diagram?

t types of relationship exist in Class Diagram ?

hat is the main application of BPMN?

t are Basic BPMN Modeling Elements ?
deffer Start / Stop events in drawign?

pell out BPMN

t are the main differences between BPMN and UML? What advances has
N?
t types of Events are you advised?
te functional diagram of Client-2nd level support system
t applications suitable for BPMN? Why?

Draw Error Event

w Escalation Event. What for it is used?
te functional diagram of some elementary project (goods ordering, pizza
ring)
and /or gatways, messages, time delayer herewith.
t is subprocess? What for it is ussed?
 ** Creative thinking
would you revitalize meetings to increase creativity? Give an example of
a business must be creative in order to be successful. How do you encourage
team to be more creative and innovative?
sion Making
do you make decisions? Technics? Give an example when you had to make
cision under pressure. How did you deal with this?
t do you do if you realize that you have made a bad or wrong decision?
t was the most difficult decision you had to make at work? What have you
ded?"
lem Solving
an example when you have successfully solved the problem. Give an
mple when you have identified a problem and solved it in the early stages.
an example when you had to solve a problem in a crisis.

E:
candidate need to know at least 1 of following
- all and explain how he implemented it on his projects

** Ethics
completed your work earlier than you expected. Do you allow yourself a
day or are you going to ask for more tasks?
ou tend to work overtime?"
& Time management
e tools that you use on a daily basis for your personal time management:
, Pomodoro, others (4h workweek, 12weeks work year, etc.)
ptability
d you please tell about the situation in which you had to do something that
had never done before. How did you react to this situation? What have you
ned?

E:
candidate need to know at least 1 of following
- all and explain how he implemented it on his projects
 Facilitation
at is facilitation? Name at least 3 Facilitation techniques from Group
itation Techniques and Methods
on planning * Brainstorming * Energisers * Flip-chart * Go wild * Ground
* Group review * Ice breakers * Meta-planning * Multi-voting * Ranking *
nd robin * Structured problem-solving * Three star rating * Working in pairs
ios"
ership
member the situation in which you needed the help of a manager, but you
d not get it. How did you deal with her? Who did you contact?
us about a situation in which everything went wrong as you would like. What
your role? What came of this?"
mbuilding
e models of tream development (Tuckman, Berne, etc) Explain Tuckman's
ne's etc) model of team development; How to use this model?
otiation
e negotiation types you know (Distributive, Integrative, Bad Faith. BATNA,
A, strategies: see conflicts)
flict Resolution
e techniques of conflict management you know. How would you deal with a
mmate who wasn't doing his tasks?

o you read professional articles? Subscribed to channels\chats\etc.?

How many professional related books did you red for last 3 months?
- How many events have you visit? Name your 3 favorite topics from last
t?

hat the main differences in Agile vs Waterfal (Pros, Cons)?

Why Scrum & Kanban so popular? Explain atributes for them.
For which project type works best Scrum? Kanban? BA role in full SDLC?
hat the difference between HTTP&HTTPS protocols?
hat you know about browser and web-server functionality?
Differences between thin and thick clients, HTTP (methods, status codes)?

hat is network and Internet?

What is OSI Model?
hat leyer does the http protocol belong?
What the difference between MAC vs IP?
t is DNS (Domain Name System)? Why it using?

hat DB types you know?

What expirience you have? with ehat DB types?
you execute simple queries?
Can you perform complex queries using joins?

hat tools for requirements menagement you know?

What tools you expirienced? what you mostly like?Why?
What the main goal of management tools?

hat the difference between UI and UX

What is a responsible design?
Difference between web and mobile development?
at a prototype is?
s is an interactive presentation of layouts) and what is mockup (static picture)

hat Is Strategic Business Analysis and Core Concept Model for it?

Why is strategy important?

t is the purpose of Strategy Analysis?
t is defenition of Success?
able Change - by defining Needs - and recommending Solutions - that deliver
e - to Stakeholders
What you need to perform Strategic Business Analysis?
various components of strategy analysis.
der to develop a strategic plan for an organization, the key components are:
sion 2. Mission 3. Objectives 4. Strategies 5. Action plan
Why perform needs assessments?
examine the business environment and address either a current business
lem or opportunity.
to Identify problem or opprtunity from the stakeholders?
to investigate the problem or opportunity on high level? (Process modeling
nic can be used)

How to gather relevant data to evaluate the situation? (Benchmarking

nic can be used - comparoson with similar organization.
e data collected, then Pareto and trend analysis can be used to analyse and
cture the data)

t the format can be used to draft situation statement by documenting the

ent problem?
blem or opportunity of A - Has the effect of B - With the impact of C

What the goal of future state analysis?

t SMART definition mean?

Describe how to define future state in details? What it should cover?

ould provide strategy, clear defenition of the outcomes that will satisfy
ness needs, solution scope, potential value, consensus between stakeholders)
ou Applying SMART principles writing goals and objectives?
t you will do to identify gaps?
t need to provide as result of risks assessment?
vide alternative options with constraints, assumptions and risks)

What you know about different types of risks?

t are the techniques to Assess Risks?

How to identify constraints, assumptions and risks for each solution option?
to Assess feasibility and organizational impacts of each solution option?
rational Feasibility, technology/system, cist-effectiveness, time feasibility,
ss factors)

Analize and recommend the most viable approach that the organization will
w to guide change.
t is the main concepts to define Change Strategy?
t are the techniques to define Change Strategy?
t are the outputs of 'Define Change Strategy'?

/*** What is a core idea of solution evaluation?

E:
andidate can name at least 1 of following
candidate used at least 1 of following on his project
- Used all and can explain how he implemented them on his projects
ow do you think what is Business Analysis Value Spectrum?
Describe structure of Business Analysis Value Spectrum

** What stages (tasks) are reasonable to carry through Solution evaluation?

?
E:
candidate need to know at least 1 of following
- all and explain how he implemented it on his projects

** What are about Solution performance and limitation?

t is a main goal of Assess Enterprise limitation?
t is an idea of Recommend Actions to Increase Solution Value?
do you think, is solution evaluation practically applicable?

E:
candidate need to know at least 1 of following
- all and explain how he implemented it on his projects

What is a main goal of Assess Enterprise limitation?

w do you think, is solution evaluation practically applicable?

** Provide practical examples of Solution Evaluation practice from your
rience if you have such cases.
t, how do you think it why it was not applied on practice?

E:
candidate need to know at least 1 of following
- Candidate knows all and can explain how he implemented them on his
ects

/*** What is an idea of Recommend Actions to Increase Solution Value?

do you think, is solution evaluation practically applicable?

E:
an assume how Solution Evaluation can be applicable
candidate need to know at least 1 of following
- Can explain benefits of Measures and provide few recommendations for
mple case

What Stakeholders could be involved into Solution Evaluation procedure?

Which way?

E:
andidate can assume what stakeholder can be involved
candidate can provide example of involving stakeholders in Solution
uation
Frequently asked questions about technical skills ma
What is a skills matrix?
Skill matrix is a document that defines required skills for a dedicated level within a competency/specialization.
This document should be used for hiring and promotion interviews.

How is skills matrix organized?

Matrix has the following sections:
Information
- Names
- Desired position
- Completion date
- *Specialization - when selected, the matrix will display only skills that required for chosen specialization. Maybe
- Summary - Interview summary that will be shared with the hiring manage or direct manager. Should include an
- Feedback to a candidate - Feedback that will be shared with an interviewee, should include strong & weak skills
Forbidden to share estimated level, behavior details.

General
- Years of commercial experience
- Summary of working experience in a form of important notes

Skill groups, that contain

- Name
- Skill (Row in a group), that contains
- Skill Name
- Skill scope (Defines what areas expected to be covered within a skill)
- Mandatory for level mark (Defines for what level of engineer the skill is mandatory. Some skills are mandato
- Grade (Evaluated grade)
- Note (Notes that are relevant only for a skill)
- Example questions (Example questions are not equal to a skill scope and provided to help interviewer. Interv
- Average grade
- Section comment - Interviewer may use this field to provide a general comment about skill group, or some impor
What is the difference between skill scope and example questions?
The scope defines knowledge that skill includes while example questions are provided just for help for the interview
etc.

What is the meaning of '*' in example question or skill scope?

They define complexity. * - simple, ** - medium, *** - complex

Should I ask all example questions during the interview?

No, usage of example question in not obligatory. The interviewer is free to ask any question that helps him to cover

Which skills I have to check during the interview?

Order of the skills groups in the matrix defines their priority, the interviewer should cover most of them.

Some matrices have a wide range of skills which is not possible to cover during an interview due to time constraints
In such cases skills are sorted on 2 categories - CORE & BROAD.

In these matrices the interviewer should cover the following:

- Core skills
- Broad skills that were underlined by a hiring manager
- If Broad skills were not underlined, check 1-3 broad skills groups that are presented in a candidate CV

What are the core and broad skills?

Matrix is built by the inspiration of the T-Shaped skills model.
CORE skills are a base of any competency/specialization - like language, web development etc.
BROAD skills are representing a wide knowledge required for modern engineers - like microservices, DevOps practic

How to manage to cover all the required skills during the interview?
A general recommendation is to follow the binary search approach. Ask mid complexity question, if interviewee ans
If a candidate answered well on complex items in the previous section, start a new section with complex as well.
Keep in mind timing: move to the next section when you able to evaluate the skill

Should I select a grade for every skill?

You should select grade only for skills that were evaluated, use "Not checked" grade for the rest

What is the difference between "0 knowledge absent" and "Not Checked" grades
"0 knowledge absent" grade applies in the case when you discussed skill but a candidate was not able to provide an
"Not Checked" grade should be used for skills that were not evaluated at all

Why do we have notes for a skill and section comment? Should I fill everything?
Skill notes - is a brief note for a particular skill that you can use during an interview
Section comment - can be used for a general comment about skill and contain important information that doesn't fi

Good feedback contains both skills and section comments

What is the difference between summary & feedback to the candidate? Should I fill b
Summary will be shared with hiring or direct manager, it should contain weak & strong areas, behavior summary, an
Feedback to the candidate - will be shared with candidates, should have weak & strong areas, recommendations for

What skills are required for promotion?

All skills that have appropriate mark 'x' both CORE and BROAD. But due to time limitation some skills categorized as

What skills should I check during promotion interview?

All skills that have appropriate mark 'x' and categorized as CORE and 1-3 skills group categorized as BROAD on your