Vancouver Healthcare and Life Sciences 1-12-2024-3

Vancouver Healthcare and Life Sciences
Vancouver Healthcare
and Life Sciences
Last updated: January 12, 2024
PDF generated on January 12, 2024

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ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the
United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are
associated.
Patient table
The Patient [sn_hcls_patient] table stores the details of a patient in your
healthcare organization.
Key features
• Extends the Consumer profile [sn_csm_consumer_profile] table.
• Stores details of a patient, the central object in the Healthcare and Life
Sciences data model.
• Stores basic patient information including first name, last name, date of
birth, gender, primary and secondary emails, home, work and mobile
phones, social security number.
• Includes the consumer attribute associated with the patient that is a

reference to the Consumer [csm_consumer] table. A Consumer record
is automatically created when a patient is created in the Patient
[sn_hcls_patient] table.
Role required to configure the table: sn_hcls.admin.
For more information, see Healthcare and Life Sciences data model.
Patient table fields
Field Data type Description
Birth place of the

Birth place Reference
patient.
Birth date of the

Date of birth String
patient.

associated.
Option to indicate the

Deceased True/False
patient is deceased.
Date and time of

Deceased date/time Date/Time
patient's death.
Ethnic group the

patient identifies with.
The following types are

available by default:
Ethnicity Choice list • Hispanic or Latino
• Not Hispanic or
Latino
• Unable to report due

to do policy/law
First name of the

First name String
patient.
Gender of the patient.

Gender Choice list available by default:
• Female
• Male

associated.
• Non binary
• Not disclosed
• Other
Identifier that applies

to a person who is
responsible for paying
Guarantor id String
all charges for services
ordered on behalf of
the patient
Home phone number

Home phone String
of the patient.
Option to indicate
that an interpreter is
Interpreter required True/False
needed during patient
interactions.
Option to indicate the

date of birth (DOB)
Is DOB estimated True/False
of the patient is an
estimated value.
Represents the
preferred language
Language code Reference
of interaction for the
patient.

associated.
Last name of the

Last name String
patient.
Marital status of the

Marital status Choice list
patient.
Middle name of the

Middle name String
patient.
Mobile phone number

Mobile phone String
of the patient.
Occupation of the
Occupation String
patient.
Name to identify the

Name String
patient.
Alpha-numeric profile
identifier of the
patient.
Number String
The value is auto-
generated and is
incremented every
time you add a new
patient to an instance.

associated.
The initial value for

the Number field is
PAT00001001.
Note: To
customize
the number,
define the auto-
numbering format
for the Patient
[sn_hcls_patient]
table. For
more information,
see Add
auto-numbering
records in a table.
Identifier that applies

to a patient such
as Medical Record
Patient ID or MRN String Number (MRN) as
entered in the
electronic medical
records (EMR) system.
Patient's preferred
communication
channel, including
Preferred
email, phone, or chat.
communication Choice list
channel
The value is
dependent on
the value entered
in the Preferred

associated.
communication
method field.
Patient's preferred
Preferred
communication
communication Choice list
method, including
method
email, text, or phone.
Part of the patient

name that is acquired
as a title due
to academic, legal,
employment or nobility
Prefix String status, and that
appears at the start of
the name.
For example, Mr. or

Mrs.
Email address of the

patient to which
Primary email String
any correspondence is
sent.
Race of the patient.

Race Choice list
available by default:
• American Indian or
Alaska Native

associated.
• Asian
• Black or African
American
• Native Hawaiian
or Other Pacific
Islander
• Other Race
Unable to report due

to do policy/law
• White
Option to indicate
that the patient has
Research consent
True/False given consent to
given
take part in research
programs.
Alternative email
Secondary email String
address of the patient.
Option to indicate
that the patient has
given consent to be
communicated with
SMS consent given True/False
via SMS. Protected
health information
is shared only if
indicated.

associated.
Last four digit of the

social security number
Social security number String (SSN) of the patient
for inclusion in medical
documents.
Source system details

of an external
Source Reference
healthcare system in a
ServiceNow instance.
Part of the patient

name that is acquired
as a title due
to academic, legal,
employment or nobility
Suffix String status, and that
appears at the end of
the name.
For example, MD or
PhD.
Work phone number

Work phone String
of the patient.

associated.

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PDF generated on January 12, 2024

Some examples and graphics depicted herein are provided for

PDF generated on January 12, 2024 2

• Extends the Consumer profile [sn_csm_consumer_profile] table.

• Includes the consumer attribute associated with the patient that is a

Role required to configure the table: sn_hcls.admin.

Patient table fields

Field Data type Description

Birth place of the

Birth date of the

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Field Data type Description

Option to indicate the

Date and time of

Ethnic group the

The following types are

Ethnicity Choice list • Hispanic or Latino

• Unable to report due

First name of the

Gender of the patient.

The following types are

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Field Data type Description

Identifier that applies

Home phone number

Option to indicate the

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Field Data type Description

Last name of the

Marital status of the

Middle name of the

Mobile phone number

Name to identify the

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Field Data type Description

The initial value for

Identifier that applies

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Field Data type Description

Part of the patient

For example, Mr. or

Email address of the

Race of the patient.

The following types are

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Field Data type Description

Unable to report due

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Field Data type Description

Last four digit of the

Source system details

Part of the patient

Work phone number

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