RECORDS SECTION

1. Processing and Releasing Incoming/Outgoing Communications

Office or Division: Records Section
Classification: Simple
Type of Transaction: G2C – Government to Citizen
G2B – Government to Business
G2G – Government to Government
Who may Avail: All Permanent Employees, Contractual of Service, Agencies/Offices,
Company and Public/Private Schools and other Institution
CHECKLIST OF REQUIREMENTS WHERE TO SECURE

1. Memorandum Originating/Requesting Client

2. Application Letter
3. Request Letter
4. Communication Letter
5. LBC/JNT Parcels
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE

1. Submits Letter 1.1 Receives

request, Application incoming
Letter, Memorandum, documents, check 5 minutes
LBC/JNT Parcels and completeness of
communication letter document if with
thru Online attachments and
(accountable and barcode and/or
NONE Records Officer
non-accountable, stamp “received”.
closed mail or via
private delivery
services) addressed 1.2 Photocopy
to the office of the and filling 10 minutes
Minister & other documents for
Heads of Division Records file
2. Release for
2. Waiting for Received Copy of
NONE 5 minutes Records Officer
Received copy the
Documents/Letter
3. Forward all
incoming and
outgoing
3. Receive the communication
NONE 15 minutes Records Officer
Documents letter addressed
to concern
Offices, Division
and Cluster
TOTAL NONE 35 minutes