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Chapter 7
Attitudes and Attitude Change
Total Assessment Guide (T.A.G.)
Question
Topic Factual Conceptual Applied
Type
Multiple Choice 1,3 2
Introduction Essay
The Nature Multiple Choice 9,11,12,14,15,16,42,49, 5,8,13,19,21,24,29,30,31, 4,6,7,10,17,18,20,22,23,
55,59 32,33,34,35,36,37,39, 25,26,27,28,38,40,
and Origin of
41,44,46,51,52,54,57,58 43,45,47,48,50,53,56,60
Attitudes Essay 249 248
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Copyright © 2013, 2010, 2007 Pearson Education, Inc. All rights reserved.
CHAPTER 7 ATTITUDES AND ATTITUDE CHANGE:
INFLUENCING THOUGHTS AND FEELINGS
_____________________________________________________
Multiple Choice
Choose the one alternative that best completes the statement or answers the question.
1. According to the authors, what originally spurred the development of advertising for cigarettes and other
products?
a. the development of the ability to mass-produce products
b. the development of new forms of media
c. the growing desire of the public for information about the product
d. the development of the entertainment industry
Answer: A
Difficulty: 2
Page(s) in Text: 165
Topic: Introduction
Skill: FACTUAL
2. According to the brief social history of the cigarette presented in the introduction to Chapter 7 (Attitudes and
Attitude Change), the way the industry has increased its business is primarily by
a. improving its product.
b. producing more of its product.
c. getting new populations of people to buy its product.
d. decreasing the price of its product.
Answer: C
Difficulty: 2
Page(s) in Text: 165
Topic: Introduction
Skill: CONCEPTUAL
3. Around the turn of the century, cigarette advertisers began to appeal to women as a new market for their product.
They did this by making the connection between smoking and
a. weight loss.
b. sophistication and glamour.
c. women’s liberation.
d. all of the above
Answer: D
Difficulty: 2
Page(s) in Text: 165
Topic: Introduction
Skill: FACTUAL
4. The family whose house is across the street from you subscribes to every paper they can have delivered. They are
constantly reading and talking about the news. They, like most people, tend to evaluate what they see in the world
a. rarely.
b. only when motivated.
c. only when they are not distracted or cognitively busy.
d. constantly.
Answer: D
Difficulty: 1
2
Copyright © 2013, 2010, 2007 Pearson Education, Inc. All rights reserved.
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
6. Brenna’s attitude about shoes would be composed of all of the following components except
a. emotional reactions.
b. behavioral tendencies.
c. self-perceptions.
d. thoughts and beliefs.
Answer: C
Difficulty: 2
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
7. Doty is out weeding her petunias when she sees a garden snake. She feels fear and jumps up and runs back to the
house, all the while thinking, “I know that garden snakes are not dangerous.” This example illustrates an
inconsistency between the ________ component of attitudes and the ________ components.
a. affective; behavioral and cognitive
b. behavioral; affective and cognitive
c. cognitive; affective and behavioral
d. There is no inconsistency between the components.
Answer: C
Difficulty: 3
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
8. The ________ component of attitudes is to emotional reactions as the ________ component is to knowledge and
beliefs.
a. evaluative; behavioral
b. affective; behavioral
c. evaluative; cognitive
d. affective; cognitive
Answer: D
Difficulty: 2
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
9. The three parts that form our evaluations of attitude objects are
a. affective, cognitive, and evaluative.
b. cognitive, behavioral, and evaluative.
c. affective, behavioral, and cognitive.
d. affective, behavioral, and evaluative.
Answer: C
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Difficulty: 1
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: FACTUAL
10. Erin just bought Brand X jeans. Purchasing that brand specifically illustrates the ________ component of
attitudes.
a. cognitive
b. affective
c. positive
d. behavioral
Answer: D
Difficulty: 2
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
12. Tesser (1993) and other researchers suggest that some attitudes are linked to genetic influences. According to
these researchers, how is it possible that we might inherit from our parents a love of something like classical
music?
a. The influence of genes is modified by early childhood experiences.
b. Genes influence temperament and personality, which are in turn related to attitudes.
c. Genes that influence attitudes are dominant genes, not recessive genes.
d. There are specific genes related to musical preferences, but not to other attitudes.
Answer: B
Difficulty: 3
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: FACTUAL
13. Work by Tesser (1993) and others suggests that the genetic “component” of attitudes is due to the fact that genes
influence
a. everyday behaviors.
b. personality and temperament.
c. the situations we select.
d. our evaluations of all attitude objects.
Answer: B
Difficulty: 2
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
14. Recent findings that ________ tend to have similar attitudes is the strongest evidence suggesting that attitudes are
in part genetic.
a. fraternal twins
b. identical twins reared apart
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c. adoptive siblings
d. cousins
Answer: B
Difficulty: 2
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: FACTUAL
15. ________ attitudes are based primarily on people’s beliefs about properties of attitude objects.
a. Affectively based
b. Intention-based
c. Evaluatively based
d. Cognitively based
Answer: D
Difficulty: 1
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: FACTUAL
17. Kenneth believes that Funny-O’ s cereal is good because it has no sugar, it contains all of the recommended
vitamins and minerals, and it has no artificial flavors. Kenneth’s attitude toward Funny-O’s is a(n)
a. object appraisal.
b. affectively based attitude.
c. undifferentiated attitude.
d. behaviorally based attitude.
Answer: A
Difficulty: 2
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
18. At the new-car dealership, Josh asks the salesperson a number of questions: “How good is the gas mileage on this
model? What does Consumer Reports say about this make and model? Does this car hold its resale value?” The
________ component of Josh’s attitude toward the car is most likely to inform his questions.
a. affective
b. cognitive
c. dissonant
d. behavioral
Answer: B
Difficulty: 2
Page(s) in Text: 166
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
20. Consider the lyrics to Smokey Robinson’s “You’ve Really Got a Hold on Me”: “I don’t like you, but I love you /
Seems that I’m always thinking of you / You treat me badly / I love you madly / You’ve really got a hold on me.”
The sentiments reflected in these lyrics best capture the ________ component of the singer’s attitude.
a. cognitive
b. ambivalent
c. behavioral
d. affective
Answer: D
Difficulty: 2
Page(s) in Text: 166-167
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
21. It is estimated that one-third of the electorate knows almost nothing about specific politicians. Nonetheless, these
people hold very strong opinions about them. This pattern of findings suggests that people’s attitudes toward
politicians may be largely
a. ambivalent.
b. affectively based.
c. behaviorally based.
d. cognitively based.
Answer: B
Difficulty: 2
Page(s) in Text: 166-167
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
22. André is not at all familiar with a presidential candidate’s stand on the issues or with his proposed policies, but
André likes “his” candidate and plans to vote for him anyway. This example illustrates that people’s attitudes
toward politicians are often
a. cognitively based.
b. affectively based.
c. behaviorally based.
d. classically conditioned.
Answer: B
Difficulty: 2
Page(s) in Text: 166-167
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
23. Miguel recaptures the freedom of his youth when he test-drives the new Volkswagen “Bug.” He feels twenty-five
years younger, and remembers cruising the beaches of California in his old 1970 Bug when he was in college. He
decides to purchase that new VW model. Miguel’s positive attitude toward the car is primarily driven by
a. a cognitive component.
b an affective component.
c. operant conditioning.
d. classical conditioning.
Answer: B
Difficulty: 2
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Page(s) in Text: 166-167
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
25. When Myra looks at the ceiling of the Sistine Chapel for the first time and sees the gorgeous art, she is awestruck,
and even moved to tears by the beauty of it. Her affective-based attitude is a result of
a. her system of beliefs.
b. her values as a pagan.
c. classical conditioning.
d. a sensory reaction.
Answer: D
Difficulty: 3
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
26. If Little Joey gets punished every time he plays with matches, Joey may develop a negative attitude toward
matches. What would best explain Joey’s negative attitude toward them?
a. classical conditioning
b. operant conditioning
c. personal values
d. attitude conditioning
Answer: B
Difficulty: 2
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
27. Claude had an unpleasant experience during his last visit to Dallas, Texas. He was approached by two men with
strong Texas accents who wielded a sharp knife, roughed him up, cracked a rib, and stole all his money. Ever
since Claude was mugged, he has taken an instant dislike to anyone who speaks with a Texas twang. Claude’s
negative attitude toward Texas accents is most probably a result of
a. instrumental conditioning.
b. attitude accessibility.
c. classical conditioning.
d. cognitive dissonance reduction.
Answer: C
Difficulty: 2
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
28. Paul has a very positive reaction to the smell of wood smoke. In all likelihood, this is because the smell of a fire
reminds him of wonderful winter days he spent as a child in front of the fireplace at his grandparents’ cabin in the
north woods. This example illustrates ________ as a basis for affectively based attitudes.
a. operant conditioning
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b. systematic processing
c. classical conditioning
d. nostalgia
Answer: C
Difficulty: 2
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
29. The Rolling Stones’ “Satisfaction” was playing on the radio when Margaret’s fiancé broke off their engagement.
Margaret was heartbroken, of course, and can no longer stand the Rolling Stones or their songs, and turns them
off every time they come on the radio. Margaret’s attitude toward the Rolling Stones and their songs is affectively
based in that it was
a. linked to her deeply held values.
b. classically conditioned by a traumatic experience.
c. generated by a rational examination of the issues.
d. highly accessible when her fiancé broke the engagement.
Answer: B
Difficulty: 3
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
30. A positive attitude can be formed via classical conditioning when an attitude object is repeatedly paired with
a. a pleasant stimulus/experience.
b. rewards for a simple behavior.
c. punishments for misbehavior.
d. arousal and cognition.
Answer: A
Difficulty: 2
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
31. In all likelihood, attitudes toward _______ are affectively based, and stem from _______.
a. cleaning products; people’s values
b. instant coffee; instrumental conditioning
c. abortion; a logical examination of the facts
d. the death penalty; people’s values
Answer: D
Difficulty: 3
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
32. Why are affectively based attitudes so resistant to logical persuasive attempts to change them? Affectively based
attitudes are
a. often linked to values, which are difficult to change.
b. governed by knowledge of the issues.
c. the result of the same illogical source.
d. acquired by automatic processes.
Answer: A
Difficulty: 2
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
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33. Although affectively based attitudes can be derived from a number of different sources, they are alike in that they
tend to be
a. based on rational examination of relevant information.
b. logically organized.
c. linked to personal values.
d. unrelated to past experience.
Answer: C
Difficulty: 2
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
34. Affectively based attitudes tend to stem from any of the following sources except
a. rational appraisal of costs and benefits.
b. personal values.
c. sensory experiences.
d. conditioning.
Answer: A
Difficulty: 3
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
35. An attitude based on operant conditioning is formed when a behavior toward an attitude object is
a. positively reinforced.
b. performed unconsciously.
c. done privately, then publicly.
d. paired with a negative stimulus.
Answer: A
Difficulty: 2
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
38. Samantha really enjoys Gummy Bears. Her attitude did not stem from any rational examination of the nutritional
value of this food, and isn’t governed by logic (she can’t be persuaded to stop eating them). Samantha’s attitude
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about Gummy Bears is most likely ________ based.
a. affectively
b. cognitively
c. behaviorally
d. intuitively
Answer: A
Difficulty: 2
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
39. All of the following are characteristics of affectively based attitudes except that they are
a. not a result of rational examination.
b. often linked to values.
c. a central part of one’s self.
d. governed by logic.
Answer: D
Difficulty: 2
Page(s) in Text: 167
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
40. Aicha’s whole family loves the Red Sox. Recently, Aicha has begun rooting for the Yankees. When she’s at
home, she receives a lot of jokes and disapproval from her family. This reaction to her behavior is a(n)
a. reinforcement
b. punishment
c. implicit attitude
d. fear-arousing communication
Answer: B
Difficulty: 2
Page(s) in Text: 168
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
42. Daryl Bem’s self-perception theory suggests that we form attitudes about an object based more on our ________
toward that object than our ________ toward that object.
a. behavior; thoughts and feelings
b. thoughts and feelings; behavior
c. beliefs; past experience
d. social group’s behavior; own behavior
Answer: A
Difficulty: 2
Page(s) in Text: 169
Topic: The Nature and Origin of Attitudes
Skill: FACTUAL
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43. Winnie suddenly left the bar when Adam asked for her number. She realizes afterward that she must really have
disliked Adam because of the way she behaved. By inferring her attitude from her observation of her behavior,
she has a(n) ________ attitude.
a. affectively based
b. behaviorally based
c. cognitively based
d. explicit
Answer: B
Difficulty: 1
Page(s) in Text: 169
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
44. Which of the following is most closely related to the notion of behaviorally based attitudes?
a. self-persuasion theory
b. self-perception theory
c. the Yale Attitude Change approach
d. the elaboration likelihood model
Answer: B
Difficulty: 1
Page(s) in Text: 169
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
45. Jane is asked what kind of computer she prefers. She says, “Well, I always seem to be working on a Macintosh, so
I guess I like them best.” In this case, Jane’s attitude appears to be
a. affectively based.
b. cognitively based.
c. value-based.
d. behaviorally based.
Answer: D
Difficulty: 2
Page(s) in Text: 169
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
46. People are most likely to form behaviorally based attitudes when the initial attitude is ________ and there are no
________ justifications for the behavior .
a. weak or ambiguous; external
b. weak or ambiguous; internal
c. strong and clear; external
d. strong and clear; internal
Answer: A
Difficulty: 3
Page(s) in Text: 169
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
48. Which of the following is the best example of a behaviorally based attitude?
a. Sheila tastes chocolate for the first time and loves it!
b. Millicent finds herself sketching in her spare time and realizes she must love to draw.
c. Bill exercises every day because he knows that it is good for his health.
d. Dahlia votes for her state representative because she likes him.
Answer: B
Difficulty: 2
Page(s) in Text: 169
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
49. Explicit attitudes are ________, while implicit attitudes are ________.
a. public statements; private beliefs
b. in conscious awareness; involuntary and sometimes unconscious
c. affectively based; usually cognitively based
d. involuntary; voluntary
Answer: B
Difficulty: 2
Page(s) in Text: 169
Topic: The Nature and Origin of Attitudes
Skill: FACTUAL
51. Explicit attitudes influence our behavior when ________, while implicit attitudes influence our behavior when
________.
a. we are not monitoring our behavior; we are monitoring our behavior
b. we are monitoring our behavior; we are not monitoring our behavior
c. we make public statements, we consider our private beliefs
d. our behavior is nonverbal; our behavior is verbal
Answer: B
Difficulty: 3
Page(s) in Text: 169
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
52. People tend to be less aware of their ________ attitudes, which are more likely to influence behaviors they are not
monitoring.
a. explicit
b. cognitively based
c. implicit
d. self-perceived
Answer: C
Difficulty: 2
Page(s) in Text: 169
Topic: The Nature and Origin of Attitudes
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Skill: CONCEPTUAL
53. Lenoir is taking a test to see if she’s prejudiced toward elderly people. Because it’s difficult to assess her implicit
attitudes, she’s most likely
a. completing the Implicit Associations Test (IAT).
b. completing a survey or questionnaire.
c. having a structured interview.
d. reporting about her controllable behaviors.
Answer: A
Difficulty: 2
Page(s) in Text: 169
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
55. Research by Rudman and her colleagues (2007) suggests that implicit attitudes are rooted in ________
experiences, whereas explicit attitudes are based in ________ experiences.
a. current; childhood
b. traumatic; normal
c. childhood; present
d. emotional; cognitive
Answer: C
Difficulty: 2
Page(s) in Text: 169-170
Topic: The Nature and Origin of Attitudes
Skill: FACTUAL
56. Oliver is participating in a research study of implicit attitudes. He was an overweight child but is a healthy-weight
adult. If his results are similar to the participants in the study by Rudman and her colleagues (2007), he will have
a ________ implicit attitude about overweight people.
a. more positive
b. more negative
c. neutral
d. more conscious
Answer: A
Difficulty: 2
Page(s) in Text: 169-170
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
57. Complete the analogy about attitudes: implicit: ________:: explicit: ________.
a. childhood; present
b. current; future
c. controlled; cognitive
d. automatic; nonconscious
Answer: A
Difficulty: 2
Page(s) in Text: 170
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Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
58. In a recent study of implicit attitudes by Rudman and her colleagues (2007), people who were close to their
mothers and whose mothers were ________ tended to have more positive implicit attitudes about overweight
people.
a. not prejudiced
b. especially critical of their appearance
c. overweight
d. self-confident
Answer: C
Difficulty: 2
Page(s) in Text: 169-170
Topic: The Nature and Origin of Attitudes
Skill: CONCEPTUAL
59. In a recent study of implicit attitudes by Rudman and her colleagues (2007), people who were overweight
________ but were not overweight ________ tended to have more positive implicit attitudes and negative explicit
attitudes about overweight people.
a. currently; as children
b. as children; as adolescents
c. as children; currently
d. currently; by very much
Answer: C
Difficulty: 3
Page(s) in Text: 169-170
Topic: The Nature and Origin of Attitudes
Skill: FACTUAL
60. Jenny was obese as a child, but is currently a normal weight for her height. Based on research by Rudman and her
colleagues (2007) presented in your text, Jenny is most likely to have a ________ attitude about overweight
people.
a. favorable implicit
b. unfavorable implicit
c. favorable explicit
d. neutral
Answer: A
Difficulty: 3
Page(s) in Text: 170
Topic: The Nature and Origin of Attitudes
Skill: APPLICATION
61. Just after the tragic events of September 11, 2001, President George W. Bush’s performance ratings soared from a
low of 50 percent to a high of 82 percent, only to fall back to 53 percent a month later. This phenomenon suggests
that
a. political attitudes are especially volatile.
b. although relatively stable, attitudes can and do change.
c. political ads are not as effective as politicians would hope.
d. the electorate had no internal justification for voting for Clinton.
Answer: B
Difficulty: 1
Page(s) in Text: 170
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
62. Attitudes are of course an individual internal phenomenon, yet they are of tremendous interest to social
psychologists. Why?
a. Many attitudes are shared by groups of people.
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b. Attitude change is often due to social influence.
c. Attitude change is often self-serving.
d. Attitudes are the most powerful predictor of social behaviors.
Answer: B
Difficulty: 2
Page(s) in Text: 170
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
63. According to the tenets of cognitive dissonance theory, people are most likely to change their attitudes when they
have ________ justification for an attitude-discrepant behavior.
a. ample external
b. ample internal
c. insufficient external
d. insufficient internal
Answer: C
Difficulty: 3
Page(s) in Text: 170
Topic: How Do Attitudes Change?
Skill: FACTUAL
64. Cognitive dissonance theory suggests that when you cannot find sufficient external justification for your actions,
you will attempt to find _________, which can lead to attitude change.
a. implicit attitudes about your behavior
b. self-perceptions
c. internal justification
d. cognitively based attitudes
Answer: C
Difficulty: 2
Page(s) in Text: 170
Topic: How Do Attitudes Change?
Skill: FACTUAL
66. Your friend wears bell-bottoms constantly, a behavior that offends your sense of style. If you wanted to apply
cognitive dissonance theory to get your friend to change her attitude toward bell-bottoms, you should encourage
her to give a public speech ________ under conditions of ________ external justification.
a. against bell-bottoms; low
b. in favor of bell-bottoms; low
c. against bell-bottoms; high
d. in favor of bell-bottoms; high
Answer: A
Difficulty: 3
Page(s) in Text: 170-171
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
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67. Emerson’s boss wants to use cognitive dissonance to sell a new type of emergency cell phone. Emerson is not
convinced that the campaign is going to be successful. What should Emerson tell his boss?
a. Cognitive dissonance advertising is too expensive.
b. Cognitive dissonance is not effective in changing people’s attitudes and subsequent behavior.
c. Cognitive dissonance techniques are difficult to implement on a mass scale.
d. Cognitive dissonance has fallen out of favor with the advent of the computer as a model for human behavior.
Answer: C
Difficulty: 2
Page(s) in Text: 171
Topic: How Do Attitudes Change?
Skill: APPLICATION
68. Although cognitive dissonance is a very powerful way to change someone’s attitude, it is not implemented on
mass scales. Why not?
a. Most people are resistant to persuasion attempts.
b. Very few people ever experience cognitive dissonance.
c. People would become psychologically reactive to the persuasion attempt and do the opposite.
d. It would be difficult to create a situation of low external justification on a mass scale.
Answer: D
Difficulty: 3
Page(s) in Text: 171
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
69. Communication such as a speech or television advertisement that advocates a particular side of an issue is
considered
a. propaganda.
b. persuasive communication.
c. external justification.
d. marketing research.
Answer: B
Difficulty: 1
Page(s) in Text: 171
Topic: How Do Attitudes Change?
Skill: FACTUAL
70. In order to change attitudes about something on a mass scale, whether it is a product, a social problem, or a
political candidate, it would be best to use
a. dissonance reduction techniques.
b. persuasive communication.
c. insufficient external justification.
d. counterattitudinal advocacy.
Answer: B
Difficulty: 2
Page(s) in Text: 171
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
71. Next week, you’re going to give a lecture to the psychology club about the Yale Attitude Change approach to
persuasion. What will be your three main topics?
a. the source; the nature of the communication; the nature of the audience
b. the source; the need for cognition; the implicit attitudes of the audience
c. the source; the nature of the communication; the route of processing (central/peripheral)
d. the personality of the audience; the nature of the message; the social status of the speaker
Answer: A
Difficulty: 2
Page(s) in Text: 171
Topic: How Do Attitudes Change?
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Skill: APPLICATION
72. The Yale Attitude Change approach focused on a number of factors that influence the success of a persuasive
message. Which of the following best exemplifies source variables as one of those factors?
a. high- versus low-quality argument
b. one-sided versus two-sided messages
c. long versus short appeals
d. expert versus novice speakers
Answer: D
Difficulty: 2
Page(s) in Text: 171
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
73. The Yale Attitude Change approach focused on a number of factors that influence the success of a persuasive
message. Which of the following best exemplifies communication variables as one of those factors?
a. hostile versus receptive audiences
b. attentive versus inattentive listeners
c. long versus short appeals
d. expert versus novice speakers
Answer: C
Difficulty: 2
Page(s) in Text: 171
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
74. The Yale Attitude Change approach focused on a number of factors that influence the success of a persuasive
message. Which of the following best exemplifies audience variables as one of those factors?
a. attentive versus inattentive listeners
b. high-quality versus low-quality arguments
c. expert versus novel speakers
d. one-sided versus two-sided messages
Answer: A
Difficulty: 2
Page(s) in Text: 171
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
75. Reza and Eyad are both salesmen. Eyad is more persuasive than Reza. According to research the Yale Attitude
Change approach he’s probably ________ than Reza.
a. more attractive
b. less experienced
c. less credible
d. younger
Answer: A
Difficulty: 2
Page(s) in Text: 172
Topic: Figure 7.2
Skill: APPLICATION
76. The Yale Attitude Change approach to persuasion yielded a great deal of information about the attitude change
process, but there was one major problem with the approach; it
a. was not clear when one factor should be emphasized over others.
b. only accounted for implicit attitudes.
c. only applied to women between the ages of eighteen and twenty-five.
d. is unclear as to who exactly is a source and who is an audience member.
Answer: A
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Difficulty: 3
Page(s) in Text: 171
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
77. Persuasion from the perspective of “who says what to whom” is best associated with the
a. elaboration likelihood model.
b. heuristic-systematic model of persuasion.
c. use of the central route to persuasion.
d. Yale Attitude Change approach.
Answer: D
Difficulty: 2
Page(s) in Text: 171-172
Topic: How Do Attitudes Change?
Skill: FACTUAL
78. Corey and Jennifer engage in a debate in speech class. Corey goes first and Jennifer goes second. Most students
thought that Corey did a better job in the debate. Assuming that the quality of the arguments and presentation by
the two speakers was equally good, this would be an example of a(n) ________ effect.
a. primacy
b. recency
c. accessibility
d. central route
Answer: A
Difficulty: 2
Page(s) in Text: 172
Topic: How Do Attitudes Change?
Skill: APPLICATION
79. Work stemming from the Yale Attitude Change approach indicates that all of the following statements are true
except
a. people low in intelligence tend to be more easily influenced than people high in intelligence.
b. one-sided messages are generally more effective than two-sided messages.
c. people are particularly susceptible to attitude change during the ages of eighteen to twenty-five.
d. people are more persuaded by messages that do not seem to be designed to influence them.
Answer: B
Difficulty: 3
Page(s) in Text: 172
Topic: How Do Attitudes Change?
Skill: FACTUAL
80. The elaboration likelihood model explains under what conditions someone will
a. be influenced by what the speech says, and when influence occurs by superficial cues.
b. change their implicit attitude, and when he or she will resist change to the explicit attitude.
c. be persuaded by a subliminal message, and when he or she will resist attitude change.
d. elaborate on a dissonance-evoking situation, and when he or she will resolve dissonance.
Answer: A
Difficulty: 3
Page(s) in Text: 171-172
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
81. Armando is listening carefully to a persuasive communication and thinking about the arguments. He is using the
________ route to persuasion.
a. peripheral
b. heuristic
c. central
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d. direct
Answer: C
Difficulty: 1
Page(s) in Text: 172
Topic: How Do Attitudes Change?
Skill: APPLICATION
82. Donald didn’t attend carefully to the substance of the persuasive communication, but instead paid attention to
some irrelevant cues. He’s using the ________ route to persuasion.
a. peripheral
b. systematic
c. central
d. indirect
Answer: A
Difficulty: 1
Page(s) in Text: 172
Topic: How Do Attitudes Change?
Skill: APPLICATION
83. The central route to persuasion is to ________ as the peripheral route is to ________.
a. ability; motivation
b. logical arguments; surface characteristics
c. heuristic processing; systematic processing
d. attitude change; no attitude change
Answer: B
Difficulty: 2
Page(s) in Text: 172
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
84. According to the elaboration likelihood model of persuasion, people who ________ are most likely to take the
________ route to persuasion.
a. are motivated to pay attention; central
b. are motivated to pay attention; peripheral
c. do not pay close attention; central
d. do not care about the issue; central
Answer: A
Difficulty: 2
Page(s) in Text: 172
Topic: How Do Attitudes Change?
Skill: FACTUAL
85. A commercial comes on for an arthritis crème. Lachlan has been having some pain in his knees lately, so he’s
both motivated and able to attend to the commercial. Therefore, he is more likely to use the ________ route to
persuasion.
a. peripheral
b. heuristic
c. central
d. relevant
Answer: C
Difficulty: 2
Page(s) in Text: 172
Topic: How Do Attitudes Change?
Skill: APPLICATION
86. All of the following except the ________ are examples of peripheral cues that might influence people taking the
peripheral route to persuasion.
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a. length of a persuasive message
b. strength of a persuasive argument
c. credibility of the presenter of the message
d. attractiveness of the speaker
Answer: B
Difficulty: 2
Page(s) in Text: 172
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
87. Chloe voted for the first time in the 2008 elections. She was very motivated to understand campaign issues and to
make an informed choice at the polls. She read the newspapers and watched the television debates between the
candidates. Motivated and informed when she watched the presidential debates between John McCain and
Barrack Obama, Chloe was most likely to pay attention to
a. how stiff John McCain appeared on camera.
b. the candidates’ disagreements on education issues.
c. Barrack Obama’s relaxed delivery.
d. John McCain’s references to “Joe the Plumber.”
Answer: B
Difficulty: 2
Page(s) in Text: 172
Topic: How Do Attitudes Change?
Skill: APPLICATION
88. According to the elaboration likelihood model of persuasion, you are more likely to be influenced by the central
route when you are
a. preoccupied with other matters.
b. willing and able to give your full attention to the message.
c. not invested in the topic at hand.
d. impressed with the speaker’s credentials and manner.
Answer: B
Difficulty: 2
Page(s) in Text: 173
Topic: How Do Attitudes Change?
Skill: FACTUAL
89. All other things being equal, when a communication is more ________, people are more likely to pay attention to
it and process it through the central route.
a. lengthy
b. full of buzz words and catchy phrases
c. emotional
d. self-relevant
Answer: D
Difficulty: 2
Page(s) in Text: 174
Topic: How Do Attitudes Change?
Skill: FACTUAL
90. Who is more likely to use the central route to persuasion when attending to a communication about health
insurance reform?
a. Tammy, who is doing her homework as she watches Anderson Cooper: 360
b. James, who is undergoing extensive treatment after his auto accident
c. Rachel, who has never had any health problems
d. Raul, who has little interest in public policy issues
Answer: B
Difficulty: 3
Page(s) in Text: 174
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Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
91. Your municipality is in need of tax revenues, and a volunteer asks you to sign a petition that supports raising taxes
on liquor and cigarettes rather than increasing property taxes to generate revenue. You neither drink nor smoke,
and you do not own property. If the volunteer wants to persuade you to sign the petition, she should
a. use strong logical arguments rather than weak ones.
b. present both sides of the issue rather than only one side.
c. be attractive.
d. use a rational rather than an emotional appeal.
Answer: C
Difficulty: 3
Page(s) in Text: 173
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
92. Researchers systematically varied the quality of persuasive communications that advocated comprehensive exams
for college students, and also varied the prestige of the communicator. These researchers found that when some
students believed that their university was considering such examination, those students used the ________ route
to persuasion, and were influenced by ________.
a. central; quality of the persuasive arguments
b. central; prestige of the communicator
c. peripheral; quality of the persuasive arguments
d. peripheral; prestige of the communicator
Answer: A
Difficulty: 3
Page(s) in Text: 174
Topic: How Do Attitudes Change?
Skill: FACTUAL
93. Researchers systematically varied the quality of persuasive communications that advocated comprehensive exams
for college students, and also varied the prestige of the communicator. Further, some student participants were led
to believe that such academic reforms might be carried out in the near future, whereas others were led to believe
that such reforms wouldn’t occur until long after they had already graduated. Those students who believed that
the reforms were a long time in coming were more influenced by communicator prestige than by the quality of the
persuasive arguments. These findings support the assertion that ________ route to persuasion.
a. people high in need for cognition use the central
b. message relevance influences whether people use the central or peripheral
c. weak arguments are less persuasive when people use the peripheral
d. strong arguments are less persuasive when people use the central
Answer: B
Difficulty: 2
Page(s) in Text: 174
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
94. Research by Petty, Cacioppo, and Goldman (1981) found that when students are not involved in an issue, their
opinions are influenced more by the ________ than by the ________.
a. quality of the arguments; credibility of the speaker
b. credibility of the speaker; quality of the arguments
c. quality of the arguments; surface characteristics of the message
d. content of the message; expertise of the speaker
Answer: B
Difficulty: 3
Page(s) in Text: 174
Topic: How Do Attitudes Change?
Skill: FACTUAL
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95. “Don’t bother me with the so-called facts,” asserts your Uncle Joe. “If it’s good enough for Barack Obama, it’s
good enough for me.” Which of the following statements about your Uncle Joe is most likely true? He will
a. note inconsistencies in Obama’s arguments.
b. process Obama’s messages systematically.
c. continue to hold enduring attitudes toward Obama’s policies.
d. pay less attention to what Obama says, and more attention to how he says it.
Answer: D
Difficulty: 3
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: APPLICATION
96. Based on research about the effectiveness of argument strength versus prestige of the source, which of the
following is true about the importance of argument strength?
a. Weaker arguments are more effective when the message is of low relevance.
b. Stronger arguments are always more effective than weaker arguments, all other things being equal.
c. Weaker arguments presented by prestigious sources are more persuasive.
d. Stronger arguments are only more effective when there is low personal relevance.
Answer: B
Difficulty: 2
Page(s) in Text: 174-175
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
97. Consider the following statements: “I would prefer complex to simple problems” and “I like tasks that require
little thought once I’ve learned them.” People’s responses to those statements capture their
a. attitudes toward intelligence.
b. need for cognition.
c. reliance on peripheral cues.
d. cognitive complexity.
Answer: B
Difficulty: 2
Page(s) in Text: 175-176
Topic: How Do Attitudes Change?
Skill: APPLICATION
98. In general, people who are ________ are more likely to use the central route when attending to a persuasive
communication.
a. low in need for cognition
b. high in need for cognition
c. not involved in the issue in question
d. ambivalent about the issue in question
Answer: B
Difficulty: 2
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: FACTUAL
99. Imagine that you are trying to promote a new type of low-fat snack food to a group of people in the grocery store.
You know that these people are high in the need for cognition. What type of persuasive communication would
you deliver?
a. a message with several high-quality arguments
b. a message that appeals to their feelings
c. a message given by a very attractive speaker
d. a balanced message containing both high-quality and low-quality arguments
Answer: A
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Difficulty: 3
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: APPLICATION
100. As a persuasive communicator, your goal is to influence the opinions of your audience. You are most likely to
benefit from an audience that is slightly distracted when
a. your arguments are strong.
b. your arguments are rather weak.
c. you are not an acknowledged expert on the topic.
d. your audience holds a weak attitude toward the issue.
Answer: B
Difficulty: 2
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
101. You work for an advertising agency. You have been assigned to come up with an advertising campaign for a new
brand of designer water, which in reality is standard city reservoir water in a fancy bottle. In this case, you are
best off using the ________ route, because ________.
a. central; you have strong arguments for why your product is superior
b. central; your audience is going to be highly motivated
c. peripheral; you do not have strong arguments for why your product is superior
d. peripheral; your audience is going to be low in the need for cognition
Answer: C
Difficulty: 2
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: APPLICATION
102. Who is most likely to remember the prominent writer of an editorial advocating the abolishment of mandatory
minimum sentencing for drug offenses, but to forget the arguments in that editorial?
a. Orrin, who has jetlag from his quick trip back and forth from Utah
b. Harvey, who smokes marijuana
c. Bob, who is a lawyer representing drug offenders
d. Linda, who organizes drug education in schools
Answer: A
Difficulty: 2
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
103. You have agreed to make a speech in front of the Student Union building to convince students of the necessity of
tuition increases. You haven’t had a lot of time to rehearse your arguments, and you know if you had another two
days you could construct and deliver a more logical, well-reasoned persuasive message. In order to increase the
odds that the audience will be persuaded by your less-than-ideal speech, you should ________ to ensure that the
audience processes your message ________.
a. persuade your friends to move through the crowd, heckling to distract them; centrally
b. speak on the side of the building where noisy construction is underway; peripherally
c. convince them that the issue is relevant to them; peripherally
d. convince them of what they stand to gain if tuition increases are enacted; heuristically
Answer: B
Difficulty: 2
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: APPLICATION
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104. People are more likely to pay attention to characteristics of the communicator, rather than to the contents of the
message, when
a. they are personally involved in the issue.
b. the issues are too complex to comprehend fully.
c. the stakes are high.
d. they are high in the need for cognition.
Answer: B
Difficulty: 2
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
105. Sometimes even when people want to pay attention to a message, they cannot. Which of the following is not
something that would prohibit someone from paying attention to a message?
a. feeling tired
b. being distracted
c. the issue is too complex
d. having a high need for cognition
Answer: D
Difficulty: 1
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
106. People who base their attitudes on ________ are most likely to maintain their new attitudes over time.
a. a logical analysis of the arguments
b. the presence of peripheral cues
c. the peripheral route to persuasion
d. emotional feelings about the attitude object
Answer: A
Difficulty: 2
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: FACTUAL
107. The ________ route to persuasion is to enduring attitude change as the ________ route to persuasion is to
transient change.
a. central; systematic
b. peripheral; heuristic
c. central; peripheral
d. systematic; central
Answer: C
Difficulty: 2
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
108. All of the following are true except that people who have been influenced by the
a. central route experience longer-lasting attitude change.
b. central route are more likely to act consistently with their attitudes.
c. peripheral route are more likely to resist counter-persuasion.
d. peripheral route are more likely to change their minds again later.
Answer: C
Difficulty: 3
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
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109. Kara has been a die-hard Republican since she was old enough to vote. She votes Republican, is an active
member of Young Republicans, and when she encounters arguments from Democrats, she is resistant to their
persuasion attempts. Given the information about attitude change, it is most likely that Kara bases her attitude on
a. her explicit attitude.
b. cognitions and affect.
c. careful analysis of arguments.
d. religious beliefs.
Answer: C
Difficulty: 2
Page(s) in Text: 175
Topic: How Do Attitudes Change?
Skill: APPLICATION
110. According to your textbook, one reason why many ads try to play on our emotions is that
a. techniques that play to our emotions also tend to grab our attention.
b. everyone has a schema for emotions, but not everyone has a schema for the products advertised.
c. emotions are always more memorable than other kinds of information.
d. emotions help us fill in the blanks about the product in the short time interval of the ad.
Answer: A
Difficulty: 1
Page(s) in Text: 176
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
111. If you are constructing an ad, a basic principle to remember is that you must
a. always construct your arguments carefully.
b. appeal only to viewers high in the need for cognition.
c. distract your audience because no one pays attention to arguments anyway.
d. try to ensure that your audience will pay attention to your ad.
Answer: D
Difficulty: 2
Page(s) in Text: 176
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
112. A marketing agency is trying to put together an ad for a new pain medication. How might they best grab the
attention of their audience?
a. present highly cognitive arguments
b. play to their emotions
c. appeal to the central route of processing
d. have a prestigious doctor lecture on the benefits of the medication
Answer: B
Difficulty: 2
Page(s) in Text: 176
Topic: How Do Attitudes Change?
Skill: APPLICATION
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Skill: CONCEPTUAL
114. Public service ads often try to raise fear in an audience to induce people to change unhealthy behaviors. If fear
appeals are used, it is crucial to provide the audience with _______ to increase the likelihood of behavior change.
a. as much fear-evoking information as possible
b. specific recommendations for how to reduce the unhealthy behaviors
c. statistics about the number of people who will die from performing the behaviors
d. specific information about the consequences of continuing the unhealthy behaviors
Answer: B
Difficulty: 2
Page(s) in Text: 177-178
Topic: How Do Attitudes Change?
Skill: APPLICATION
115. Fear-arousing communications are most likely to result in attitude change when
a. they are sufficiently strong to induce perceptions of threat.
b. people think that attending to a message will reduce the fear.
c. people process fear appeals peripherally.
d. people are in a good mood, and the message takes them by surprise.
Answer: B
Difficulty: 2
Page(s) in Text: 177
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
116. In an effort to use fear to persuade people to live a healthier lifestyle, the government of Canada went so far as to
mandate that
a. cigarette packs display graphic pictures of diseased gums and body parts.
b. all bottles of alcohol have pictures of children with fetal alcohol syndrome.
c. every ten kilometers, a roadside billboard shows graphic pictures of car accident victims who did not wear
seatbelts.
d. junk food packages show photos of obese people in the hospital.
Answer: A
Difficulty: 2
Page(s) in Text: 176
Topic: How Do Attitudes Change?
Skill: FACTUAL
117. Fear-arousing persuasive messages are targeted to the ________ basis of attitudes.
a. peripheral
b. cognitive
c. central
d. affective
Answer: D
Difficulty: 2
Page(s) in Text: 166, 176
Topic: The Nature and Origin of Attitudes; How Do Attitudes Change?
Skill: CONCEPTUAL
118. Research by Leventhal and his colleagues (1967) was described in the text. In the experiment, the researchers
showed one group of smokers a film depicting the ravages of lung cancer, gave another group of smokers a
pamphlet with instructions on how to quit smoking, and exposed a third group to both the film and the pamphlets.
People in the last group reduced their smoking significantly more than people in the other two groups because
a. fear was aroused and they were provided a means to reduce that fear.
b. they were relatively light smokers.
c. the combination increased their confidence in their ability to quit.
d. prior to the study, they reported more failed attempts to quit.
Answer: A
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Copyright © 2013, 2010, 2007 Pearson Education, Inc. All rights reserved.
Difficulty: 2
Page(s) in Text: 177-178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
119. Research by Leventhal and his colleagues (1967) was described in the text. In the experiment, the researchers
showed one group of smokers a film depicting the ravages of lung cancer, gave another group of smokers a
pamphlet with instructions on how to quit smoking, and exposed a third group to both the film and the pamphlets.
People in the last group reduced their smoking significantly more than people in the other two groups because
people who only
a. received the pamphlets became afraid they couldn’t follow the instructions.
b. received the pamphlets weren’t sufficiently motivated to read them.
c. watched the film were not sufficiently frightened by it.
d. watched the film were too frightened to ask for a pamphlet.
Answer: B
Difficulty: 2
Page(s) in Text: 177-178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
120. Research by Leventhal and his colleagues (1967) was described in the text. In the experiment, the researchers
showed some smokers a graphic film about lung cancer and gave them a pamphlet with instructions on how to
quit; other smokers received either the pamphlet alone, or watched the grisly film. After three months, those
smokers who received only the pamphlet with instructions were smoking significantly more than those who both
saw the film and received the pamphlet. Why?
a. Information alone is not sufficient if people are not motivated to use it.
b. Fear alone is not sufficient if people don’t know how to reduce it.
c. A message must be relevant to people if they are to pay attention to it.
d. Fear, like other negative moods, encourages people to pay attention to the message.
Answer: A
Difficulty: 2
Page(s) in Text: 177-178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
121. Research by Leventhal and his colleagues (1967) was described in the text. In the experiment, the researchers
showed some smokers a graphic film about lung cancer and gave them a pamphlet with instructions on how to
quit; other smokers received either the pamphlet alone, or watched the grisly film. After three months, those
smokers who received only the pamphlet with instructions were smoking significantly more than those who both
saw the film and received the pamphlet. What is the independent variable of this research?
a. type of intervention: pamphlet only, movie only, or pamphlet and movie
b. amount that they smoked
c. type of participants: smokers, non-smokers
d. fear they felt while watching the movie
Answer: A
Difficulty: 2
Page(s) in Text: 177-178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
122. Research by Leventhal and his colleagues (1967) was described in the text. In the experiment, the researchers
showed some smokers a graphic film about lung cancer and gave them a pamphlet with instructions on how to
quit; other smokers received either the pamphlet alone, or watched the grisly film. After three months, those
smokers who received only the pamphlet with instructions were smoking significantly more than those who both
saw the film and received the pamphlet. What is the dependent variable of this research?
a. type of intervention: pamphlet only, movie only, or pamphlet and movie
b. amount that they smoked
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Copyright © 2013, 2010, 2007 Pearson Education, Inc. All rights reserved.
c. type of participants: smokers, non-smokers
d. fear they felt while watching the movie
Answer: B
Difficulty: 2
Page(s) in Text: 177
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
123. You’ve just learned that your younger brother has begun having sex. You are concerned about his health and the
health of his partner, and because abstinence doesn’t seem reasonable to expect, you have decided to have a
serious talk with him. What is the best thing to do?
a. Describe in vivid detail the ravages of AIDS and other sexually transmitted diseases to scare him into safe
sex practices.
b. Instill enough fear into him to get his attention, and then explain where to get condoms and how to use them.
c. Show him statistics about the increase in AIDS among students in high school.
d. Buy him a book about responsible sex at the local bookstore, and mark the appropriate pages with a condom.
Answer: B
Difficulty: 3
Page(s) in Text: 177-178
Topic: How Do Attitudes Change?
Skill: APPLICATION
124. “I like sex, but not enough to die for it,” says a young woman in an ad designed to persuade people to use
condoms if they are sexually active. Why might this approach be ineffective? If people are
a. too frightened, they won’t think rationally about the issue.
b. in a bad mood when they see the ad, they won’t pay attention.
c. sexually active, the ad will be low in personal relevance.
d. not sexually active, the ad will put them in a bad mood.
Answer: A
Difficulty: 2
Page(s) in Text: 177-178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
125. It can be tricky to use fear-arousing communication properly; a moderate amount can lead people to ________
and too much can lead people to ________.
a. become defensive; be persuaded through the peripheral route
b. be persuaded through the central route; become defensive
c. be persuaded through the peripheral route; be persuaded through the central route
d. become bored and lose interest; be defensive about their beliefs
Answer: B
Difficulty: 2
Page(s) in Text: 177-178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
126. Chaiken (1987) and other proponents of the heuristic-systematic model of persuasion assert that emotions often
signal us as to our true attitudes. By this they mean that
a. emotional responses are the basis of most attitudes.
b. emotions often inform our “How do I feel about it?” heuristic.
c. careful analysis of message contents invokes strong emotions.
d. positive emotions are used as a heuristic but negative emotions are not.
Answer: B
Difficulty: 2
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
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127. According to the heuristic-systematic model of persuasion, when people use the peripheral route of persuasion,
they rely on
a. cognitive arguments.
b. strength of the argument.
c. heuristics.
d. dissonance reduction.
Answer: C
Difficulty: 2
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
128. The ________ model of persuasion asserts that attitudes may change because people attend to the merits of an
argument, or because they use such cognitive shortcuts as “The faster a person talks, the more she knows about
the issue.”
a. elaboration likelihood
b. Yale
c. self-perception
d. heuristic-systematic
Answer: D
Difficulty: 2
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: FACTUAL
129. Sandy is trying to decide which new soft drink to try. She decides to try “Bliss Mist” because it has a prettier
bottle and the theme song is running through her head. Sandy is using the ________ heuristic to make her
decision.
a. availability
b. “length equals strength”
c. “How do I feel about it?”
d. anchoring and adjustment
Answer: C
Difficulty: 2
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: APPLICATION
130. When we seek to infer our attitudes, one reason that relying on moods or emotions as heuristics can mislead us is
that
a. we seldom know what we’re really feeling.
b. we may not know the true source of our emotions.
c. moods or emotions interfere with our motivation and ability to attend to relevant information.
d. different attitudes generate different emotions.
Answer: B
Difficulty: 2
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
131. Reggie is busy trying to prepare a complicated recipe for dinner when his sons come in asking him who can use
the computer first. One son, Jason, gives a long explanation about why he needs it, and goes on for some time.
The other son, Cameron, just gives a short explanation. If Reggie is processing these arguments via the heuristic
route, who is he most likely to give computer privileges to first?
a. He would make them decide between themselves.
b. He would disallow them both from using the computer because he is in a bad mood.
c. Jason
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d. Cameron
Answer: C
Difficulty: 3
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: APPLICATION
132. “Experts are always right” and “Expensive means quality” are some examples of how ________ can be used in
persuasion.
a. systematic processes
b. affect
c. implicit attitudes
d. heuristics
Answer: D
Difficulty: 1
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
133. George is trying to decide which of two used cars to buy. He test drives each, listening to the radio while he does
so. While he is test driving the Honda, his favorite song comes on the radio. George tells his friend, “I know the
Toyota is a bit better of a deal, but somehow the Honda just feels better to me.” If the reason that the Honda feels
better is that George liked the song that he heard while driving it, his decision is being influenced by
a. misattribution of emotion.
b. central route processing.
c. dissonance reduction.
d. schematic processing.
Answer: A
Difficulty: 3
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: APPLICATION
134. Using the “How do I feel about it?” heuristic can be problematic because we can make mistakes about what is
causing our feelings. This idea is related to which other ideas in social psychology?
a. schematic processing; fundamental attribution error
b. misattribution; reasons-generated attitude change
c. biased scanning; self-fulfilling prophecy
d. self-serving biases; dissonance reduction
Answer: B
Difficulty: 3
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
135. In most stores, owners provide background music for shoppers. Now, this music may not be to everyone’s taste,
but from the perspective of social psychologists who study routes to persuasion, it is probably designed to
________, and thus to ________.
a. distract them; ensure they spend more time in the store
b. put them in a bad mood; make them want to spend their money as quickly as possible
c. put them in a good mood; make products more attractive to them
d. distract them; get them to forget to use their money-saving coupons
Answer: C
Difficulty: 2
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: APPLICATION
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136. The authors of your text suggest that when trying to determine our attitude about something, we often rely on the
________ heuristic.
a. “What the heck is it?”
b. “How do I feel about it?”
c. “What do I know about it?”
d. “What will I do with it?”
Answer: B
Difficulty: 2
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: FACTUAL
137. There is an exception to the general rule that logical, informative messages will be highly persuasive when the
issue is relevant to the audience. What is that exception?
a. Logical, informative messages will not work well when values and feelings are the basis of the attitude in
question.
b. When people are in a bad mood, they do not see information as relevant to their attitudes.
c. When people are in a good mood, any and all information seems relevant to their attitudes.
d. When people are in a bad mood, they are skeptical about all information, including logical information.
Answer: A
Difficulty: 3
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
138. When it comes to designing a persuasive message, the authors assert that “It is best to fight fire with fire.” By this,
they mean that
a. emotion is a much more powerful persuasive force than is logic.
b. it is effective to match the type of message appeal to the basis of the attitude.
c. before trying to persuade people, be sure to get their attention first.
d. before people can be persuaded, they must be convinced to abandon prior attitudes.
Answer: B
Difficulty: 2
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
139. If an attitude is cognitively based, it is best to use rational arguments. What types of arguments work best to
change an affectively based attitude?
a. implicit associations
b. logical arguments
c. emotional appeals
d. heuristics
Answer: C
Difficulty: 1
Page(s) in Text: 178
Topic: How Do Attitudes Change?
Skill: FACTUAL
140. Which of the following represents the utilitarian aspect of an attitude object, such as a consumer product?
a. the gas mileage of a car
b. the image portrayed in a perfume ad
c. the humor contained in a greeting card
d. the flattering appearance of a pair of jeans
Answer: A
Difficulty: 2
Page(s) in Text: 179
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Topic: How Do Attitudes Change?
Skill: APPLICATION
141. According to research presented in the chapter, consumers’ attitudes toward products such as perfumes and
greeting cards are ________ based because they are informed by ________.
a. affectively; values and the self-concept
b. behaviorally; past product purchases
c. cognitively; logical appraisals of the product
d. cognitively; social identity concerns
Answer: A
Difficulty: 2
Page(s) in Text: 178-180
Topic: How Do Attitudes Change?
Skill: FACTUAL
142. In “phone wars” with MCI, Sprint, and other carriers, AT&T has switched from heartwarming ads that show
family members sharing love and support via phone (“It’s the next best thing to being there.”) to ads that focus on
long-distance savings. This is most likely because AT&T advertisers have discovered that
a. phone service is viewed by most consumers as a social identity product.
b. sad or nostalgic moods cause people to process ad contents in a biased way.
c. phone service is viewed by most consumers as a utilitarian product.
d. most consumers do not view long-distance companies as a relevant concern.
Answer: C
Difficulty: 2
Page(s) in Text: 179-180
Topic: How Do Attitudes Change?
Skill: APPLICATION
143. “Feel great. Smell great.” goes the warm, lilting theme song of a television ad for perfume, as the model dances
through a field of flowers. Why would this ad be most likely to work?
a. These ads convincingly demonstrate the good performance of the perfume at covering odor.
b. One-sided messages are more effective with social identity products.
c. Cognitive appeals work best with most consumer products.
d. Emotional appeals work well with social identity products.
Answer: D
Difficulty: 3
Page(s) in Text: 179-180
Topic: How Do Attitudes Change?
Skill: APPLICATION
144. Most automobile ads on television convey very little objective information about the models shown; indeed, one
auto maker launched a series of television ads that contained no words at all. The design of these automobile
advertisements is based on the advertisers’ premise that cars are
a. social identity products.
b. utilitarian products.
c. a near necessity in the United States.
d. “disposable” consumer products.
Answer: A
Difficulty: 2
Page(s) in Text: 179-180
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
145. Recent advertisements for Chrysler automobiles focus on notions like “computer generated” design features, “cab
forward design” for better gas mileage, and “steel reinforced” side door construction for safety. This focus on
objective attributes of Chrysler cars
a. causes people to process information peripherally.
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b. focuses on the utilitarian aspects of the cars.
c. appeals to viewers who are low in the need for cognition.
d. stresses the identity implications of owning a Chrysler car.
Answer: B
Difficulty: 2
Page(s) in Text: 179-180
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
146. For which of the following products would advertisers be most likely to use emotional appeals?
a. mufflers
b. jewelry
c. vacuum cleaner
d. lumber
Answer: B
Difficulty: 2
Page(s) in Text: 179-180
Topic: How Do Attitudes Change?
Skill: APPLICATION
147. Imagine that you are trying to persuade an audience to buy your brand of toothbrush. You know that the
audience’s attitudes about toothbrushes are cognitively based. You should construct an argument that emphasizes
the
a. good feelings that result from using your toothbrush.
b. important health features of your toothbrush.
c. value of clean teeth and gums.
d. merits of competitors’ toothbrushes.
Answer: B
Difficulty: 2
Page(s) in Text: 179-180
Topic: How Do Attitudes Change?
Skill: APPLICATION
148. According to research by Han and Shavitt (1994), what are the cultural differences in the kinds of attitudes people
hold about the same consumer product?
a. People in Asian cultures are more receptive to ads for utilitarian products.
b. People in Asian cultures are less consumer-oriented than are people in the United States.
c. Ads that focus on individuality and self-improvement work better in Western cultures than in Asian cultures.
d. Ads that focus on emotions and values work better in Asian cultures than in the United States.
Answer: C
Difficulty: 2
Page(s) in Text: 180
Topic: How Do Attitudes Change?
Skill: APPLICATION
149. Which of the following ad slogans for an automobile would be more effective in Tokyo than in Chicago?
a. “Drive to a Different Tune”
b. “Comfort for Your Family”
c. “A Sign That You’ve Made It”
d. “They’ll Eat Your Dust”
Answer: B
Difficulty: 2
Page(s) in Text: 180
Topic: How Do Attitudes Change?
Skill: APPLICATION
150. Researchers showed Americans and Koreans advertisements that stressed either independence or
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Copyright © 2013, 2010, 2007 Pearson Education, Inc. All rights reserved.
interdependence. They found that ________ were persuaded most by ads that stressed ________.
a. Americans; emotional appeals
b. Koreans; logical arguments
c. Americans; independence
d. Koreans; independence
Answer: C
Difficulty: 2
Page(s) in Text: 180
Topic: How Do Attitudes Change?
Skill: FACTUAL
151. Flipping through a magazine and looking at the ads, you notice that they tend to emphasize individuality and self-
improvement. Based on research on cultural differences in persuasion, where is this magazine likely to be sold?
a. Tokyo, Japan
b. Da Lat, Vietnam
c. Mumbai India
d. Montreal, Canada
Answer: D
Difficulty: 2
Page(s) in Text: 180
Topic: How Do Attitudes Change?
Skill: APPLICATION
152 You are reading a billboard that says, “L&H shoes: comfort and style for your whole family.” Where would such
an ad be most effective, according to research on cultural differences in persuasion?
a. Chicago in the U.S.
b. London in the U.K.
c. Shanghai in China
d. Toronto in Canada
Answer: C
Difficulty: 2
Page(s) in Text: 180
Topic: How Do Attitudes Change?
Skill: APPLICATION
153. When trying to persuade people, it is useful to make sure they have ________ in their thoughts on the matter.
a. confidence
b. salience
c. complexity
d. logic
Answer: A
Difficulty: 2
Page(s) in Text: 180
Topic: How Do Attitudes Change?
Skill: FACTUAL
154. Briñol and Petty (2003) conducted a study in which participants were presented strong or weak arguments on an
issue while they were either shaking their head or nodding their head. Someone listening to a weak argument
would be more persuaded if they were ________.
a. nodding their head
b. shaking their head
c. paying close attention
d. doing a related visual task
Answer: B
Difficulty: 3
Page(s) in Text: 180-181
Topic: How Do Attitudes Change?
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Skill: FACTUAL
155. Researchers Briñol & Petty (2003) conducted a study in which participants were presented strong or weak
arguments on an issue while they were either shaking their heads or nodding their heads to test the durability of
headphones. Someone nodding his or her head would be more persuaded if presented a(n) ________ argument.
a. strong
b. weak
c. emotional
d. fear-inducing
Answer: A
Difficulty: 2
Page(s) in Text: 180-181
Topic: How Do Attitudes Change?
Skill: FACTUAL
156. Briñol and Petty (2003) conducted a study in which participants were presented strong or weak arguments on an
issue while they were either shaking or nodding their heads to test the durability of headphones. Why did head
movements matter?
a. It was a subtle way to make participants feel more or less confident.
b. It kept participants alert during the lengthy message they heard.
c. It was to test the durability of the headphones in the study.
d. It was to distract participants from the message.
Answer: A
Difficulty: 2
Page(s) in Text: 180-181
Topic: How Do Attitudes Change?
Skill: CONCEPTUAL
157. Based on research by Briñol and Petty (2003) in which participants were presented strong or weak arguments on
an issue while they were either shaking their heads or nodding their heads, which of the following people would
be most persuaded by an argument?
a. Jack, who hears a weak argument
b. Sam, who hears a strong argument
c. Nick, who is very confident in the argument
d. Al, who is not very confident in the argument he hears
Answer: C
Difficulty: 2
Page(s) in Text: 180-181
Topic: How Do Attitudes Change?
Skill: APPLICATION
158. Suppose you are trying to persuade a group of people to purchase a new kitchen gadget. If you are presenting
mostly weak arguments, which of the following techniques would help people feel more confident in their
attitudes?
a. getting people to applaud
b. asking them “yes” questions to get them to nod their heads
c. using a cognitive approach
d. asking them “no” questions to get them to shake their heads
Answer: D
Difficulty: 3
Page(s) in Text: 181
Topic: How Do Attitudes Change?
Skill: APPLICATION
159. Tyler nods his head quite often during a speech from a politician. Based on the information from your text about
confidence and persuasion, Tyler would be most likely to be most persuaded by
a. a weak argument.
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b. a strong argument.
c. an emotional appeal.
d. peripheral cues.
Answer: B
Difficulty: 2
Page(s) in Text: 181
Topic: How Do Attitudes Change?
Skill: APPLICATION
160. Attitude inoculation is the process of making people immune to persuasion attempts by
a. exposing them to arguments against their position.
b. exposing them to arguments in support of their position.
c. encouraging them to feel positive about the position that they hold.
d. encouraging them to keep an open mind.
Answer: A
Difficulty: 2
Page(s) in Text: 181
Topic: Resisting Persuasive Messages
Skill: FACTUAL
161. Politicians often preface their remarks with such statements such as “I know that my opponent will try to tell you
that I’m weak on crime.” This strategy is an example of
a. low self-esteem.
b. use of the central route to persuasion.
c. attitude inoculation.
d. fear-based persuasion.
Answer: C
Difficulty: 2
Page(s) in Text: 181
Topic: Resisting Persuasive Messages
Skill: APPLICATION
163. A public service ad on television shows a young boy resisting the attempts of someone off-camera to persuade
him to accept drugs. The boy resists each and every enticement (e.g., “It’ll make you fly!” or “Come on, this
one’s free!”). The camera then pans back, and the boy’s father hugs him and says, “Good job, son!” This ad
illustrates the use of ________ to increase resistance to attitude change.
a. psychological reactance
b. priming
c. fear appeals
d. attitude inoculation
Answer: D
Difficulty: 2
Page(s) in Text: 181
Topic: Resisting Persuasive Messages
Skill: APPLICATION
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164. Why, according to research by McGuire (1964), does attitude inoculation work to increase resistance to
subsequent persuasion attempts? Attitude inoculation
a. generates psychological reactance, so people ignore subsequent messages.
b. encourages people to think about the issues and to generate counterarguments.
c. raises self-esteem, and thus makes people less vulnerable to later persuasion attempts.
d. increases fear, and thus make people less responsive to logical arguments.
Answer: B
Difficulty: 2
Page(s) in Text: 181-182
Topic: Resisting Persuasive Messages
Skill: CONCEPTUAL
165. In a persuasion study conducted by McGuire (1964), participants exposed to weak arguments that contradicted
common knowledge or beliefs were _______ likely to be persuaded by ________ two days later.
a. more; fear appeals
b. less; emotional appeals
c. less; stronger arguments
d. more; weaker arguments
Answer: C
Difficulty: 3
Page(s) in Text: 181-182
Topic: Resisting Persuasive Messages
Skill: FACTUAL
166. You want to have a talk with your younger sister about the dangers of drugs. You begin the discussion by saying,
“Now, your friends are probably going to tell you that only people with problems to begin with get into trouble
with drugs, and that you’re a chicken if you don’t get high with them, but....” You have just used ________ to
persuade her to avoid experimenting with drugs.
a. a fear-based appeal
b. a one-sided argument
c. attitude accessibility
d. attitude inoculation
Answer: D
Difficulty: 2
Page(s) in Text: 181-182
Topic: Resisting Persuasive Messages
Skill: APPLICATION
168. When the manufacturers such as Microsoft pay to have their products clearly used by the main characters of a TV
show or movie, the technique being used is called
a. subtle persuasion.
b. product placement.
c. brand merchandising.
d. implicit attitude.
Answer: B
Difficulty: 1
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Page(s) in Text: 182
Topic: Resisting Persuasive Messages
Skill: APPLICATION
169. In the movie E.T., a child uses Reese’s Pieces to coax E.T. to come out. This is an example of a type of
advertisement called
a. heuristic processing.
b. split cable marketing.
c. attitude inoculation.
d. product placement.
Answer: D
Difficulty: 2
Page(s) in Text: 182
Topic: Resisting Persuasive Messages
Skill: CONCEPTUAL
170. The makers of different over-the-counter pain relievers will be using product placement to market their products.
Which of the following best exemplifies where one would see these persuasive messages?
a. being used by an actor on a primetime TV show
b. different shelves at the drug store or supermarket
c. posters and pamphlets in doctors’ offices
d. ads on the radio and TV
Answer: A
Difficulty: 2
Page(s) in Text: 182
Topic: Resisting Persuasive Messages
Skill: APPLICATION
171. According to the elaboration likelihood model in your textbook, one reason that product placement is so
successful as an advertising technique is that
a. when it is used, people don’t try to defend themselves against the influence.
b. it increases the frequency of exposure to ads.
c. it makes the source appear more credible.
d. it makes the source appear more likeable.
Answer: A
Difficulty: 3
Page(s) in Text: 172, 182
Topic: How Do Attitudes Change?; Resisting Persuasive Messages
Skill: CONCEPTUAL
172. The reason that forewarning tends to prevent attitude change is that it
a. causes people to pay more attention to their preexisting attitude.
b. causes people to analyze persuasive appeals much more carefully.
c. prevents the occurrence of cognitive dissonance.
d. increases the experience of cognitive dissonance.
Answer: B
Difficulty: 2
Page(s) in Text: 182
Topic: Resisting Persuasive Messages
Skill: CONCEPTUAL
173. Based on the effects of attitude forewarning, whose attitude is likely to change the most?
a. Terrence, who is attending a lecture entitled “Why War Now” in order to receive course credit
b. Jonathon, who is going to visit a used-car showroom
c. Larry, who is preparing to talk to his soon-to-be-ex-wife’s attorney
d. Marvin, who goes to see a comedy film and listens to an appeal from a charity before the movie is shown
Answer: D
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Difficulty: 3
Page(s) in Text: 182
Topic: Resisting Persuasive Messages
Skill: APPLICATION
174. Because adolescents in particular are very susceptible to the emotional appeals of their peers, the textbook authors
suggest that attitude inoculation attempts should take the form of
a. one-sided appeals.
b. two-sided appeals.
c. eliciting a public commitment to resist peer pressure.
d. role-playing responses to peers’ appeals.
Answer: D
Difficulty: 3
Page(s) in Text: 183
Topic: Resisting Persuasive Messages
Skill: CONCEPTUAL
176. The use of role-playing as a technique for preventing attitude change is based on the idea that
a. forewarned is forearmed.
b. it makes the logical arguments against change easier to remember.
c. it helps people build resistance to the kinds of emotional appeals used by peers.
d. behaviorally based attitudes are easily reinforced.
Answer: C
Difficulty: 2
Page(s) in Text: 183
Topic: Resisting Persuasive Messages
Skill: CONCEPTUAL
177. In order to help teens resist peer pressure, it is important to inoculate their attitudes not only with cognitive
arguments but with
a. implicit attitudes.
b. fear-arousing communications.
c. emotional appeals.
d. physical humor.
Answer: C
Difficulty: 2
Page(s) in Text: 183
Topic: Resisting Persuasive Messages
Skill: CONCEPTUAL
178. Several programs have been designed to prevent teen smoking in which researchers used role-playing to help
inoculate antismoking attitudes. The results of such programs are
a. that role-playing is ineffective against peer pressure.
b. these teens were less likely to start underage smoking.
c. these teens were likely to experience external justification for smoking.
d. that attitude inoculation only works for cognitively based attitudes.
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Copyright © 2013, 2010, 2007 Pearson Education, Inc. All rights reserved.
Answer: B
Difficulty: 2
Page(s) in Text: 183
Topic: Resisting Persuasive Messages
Skill: FACTUAL
180. You have observed that there is more litter around signs that say “$500 fine for littering” than around signs that
say “Please keep our state clean.” What social psychological theory would you use to explain this observation?
a. reactance theory
b. cognitive dissonance theory
c. attitude inoculation theory
d. elaboration likelihood model
Answer: A
Difficulty: 2
Page(s) in Text: 183
Topic: Resisting Persuasive Messages
Skill: APPLICATION
181. ________ theory posits that when people feel their freedom threatened, they will work to restore it by performing
the threatened behavior.
a. Cognitive dissonance
b. Attitude inoculation
c. Reactance
d. Heuristic processing
Answer: C
Difficulty: 1
Page(s) in Text: 183
Topic: Resisting Persuasive Messages
Skill: FACTUAL
182. According to reactance theory, which of the following persuasion attempts will meet with the least resistance
when a parent tries to convince his child to keep her room clean?
a. “Please try to remember to put your toys away when you’ve finished playing with them.”
b. “How many times have I told you to keep your room clean?”
c. “The next time I find your room in such a mess, I’ll send you to bed without television.”
d. “I’m going to tell you one more time: Clean up this room, or else!”
Answer: A
Difficulty: 3
Page(s) in Text: 183-184
Topic: Resisting Persuasive Messages
Skill: APPLICATION
183. Recall that researchers (Pennebaker & Sanders, 1976) placed one of two signs in the bathrooms on a college
campus. One was a strong warning (“Do not write on these walls under any circumstances”) and the other was a
milder admonition (“Please don’t write on these walls”). Two weeks later, what were they likely to find in the
bathrooms containing the strong warnings?
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Copyright © 2013, 2010, 2007 Pearson Education, Inc. All rights reserved.
a. scrawls that read “Says Who?” and “What Are You Going to Do About This?”
b. graffiti in the stalls, but not on the walls where the sign was posted
c. walls that were relatively clean
d. less graffiti, but signs posted everywhere
Answer: A
Difficulty: 2
Page(s) in Text: 183-184
Topic: Resisting Persuasive Messages
Skill: FACTUAL
184. On the campus of the University of Minnesota, there are signs near large expanses of grass that read, “Lie on me,
play on me, but please don’t walk on me.” These signs are more likely to protect the grass than signs that read
“Stay off the grass!” because the Minnesota signs
a. are likely to generate less psychological reactance.
b. contain a longer persuasive message.
c. contain an emotional appeal rather than a logical appeal.
d. contain a logical appeal rather than an emotional appeal.
Answer: A
Difficulty: 2
Page(s) in Text: 183-184
Topic: Resisting Persuasive Messages
Skill: CONCEPTUAL
185. Based on the principles of psychological reactance, what should a mother say to her daughter who wants to have
her nose pierced?
a. “I won’t be seen with you in public if you pierce your nose.”
b. “Wait until your father hears about this!”
c. “You’d hate it if I took away your driving privileges.”
d. “Please think about how you’ll feel when you’re thirty with a hole in your nose.”
Answer: D
Difficulty: 3
Page(s) in Text: 183-184
Topic: Resisting Persuasive Messages
Skill: CONCEPTUAL
187. Recall that in the l930s, when anti-Asian prejudice was commonplace in the United States, LaPiere (1934) had no
trouble finding pleasant accommodations for himself and his Chinese traveling companions. Surprised, LaPiere
later sent letters to the establishments they visited, asking whether Chinese visitors would be welcome. More than
90 percent of those who responded replied that they definitely would not accommodate Chinese. This study is
noteworthy because it suggested that
a. rational persuasive appeals reduce prejudice.
b. the link between attitudes and behaviors is often tenuous.
c. people often “tell” more than they can know.
d. contact with people against whom we are prejudiced can actually reduce prejudice.
Answer: B
Difficulty: 2
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Page(s) in Text: 184
Topic: When Do Attitudes Predict Behavior?
Skill: CONCEPTUAL
188. Recall that in the 1930s, when anti-Asian prejudice was commonplace in the United States, LaPiere (1934) had no
trouble finding pleasant accommodations for himself and his Chinese traveling companions. Surprised, LaPiere
later sent letters to the establishments they visited, asking whether Chinese visitors would be welcome. More than
90 percent of those who responded replied that they definitely would not accommodate Chinese. Although
LaPiere’s study suggests that there is a weak link between attitudes and behavior, his results should be interpreted
with caution. Why?
a. Later, more systematic research revealed that there is generally a strong relation between attitudes and
behavior.
b. Prejudice has generally declined in the United States since the 1930s.
c. His sample of proprietors was not randomly selected.
d. Proprietors’ attitudes might have changed between LaPiere’s visit and the time he sent the letters.
Answer: D
Difficulty: 3
Page(s) in Text: 184
Topic: When Do Attitudes Predict Behavior?
Skill: CONCEPTUAL
189. Social psychologists have found that attitudes do predict behavior, but only under certain specifiable conditions.
One key factor is knowing whether the behavior in question is
a. positive or negative.
b. spontaneous or deliberate.
c. easy or difficult.
d. a current or future behavior.
Answer: B
Difficulty: 2
Page(s) in Text: 184
Topic: When Do Attitudes Predict Behavior?
Skill: CONCEPTUAL
191. Why are highly accessible attitudes more likely to predict spontaneous behaviors than are less accessible
attitudes?
a. People are more likely to be thinking of accessible attitudes when they are called on to act.
b. Emotion-based attitudes are both more accessible and more likely to influence behaviors.
c. People with accessible attitudes are more likely to be influenced by arbitrary aspects of the situation.
d. Actually, attitude accessibility does not influence the link between attitudes and behaviors.
Answer: A
Difficulty: 2
Page(s) in Text: 185
Topic: When Do Attitudes Predict Behavior?
Skill: CONCEPTUAL
192. If you stand in the checkout line of any discount store, you’ll see a very odd assortment of items on display:
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Copyright © 2013, 2010, 2007 Pearson Education, Inc. All rights reserved.
disposable razors, batteries, ballpoint pens, playing cards, trail mix, combination locks, and so on. Retailers call
these items “impulse buys,” meaning that although people may not come to the store looking for cards, pens, or
trail mix, when they see them near the checkout, they’ll buy them. An attitude researcher might say that people
buy these items because
a. consumers’ attitudes toward such utilitarian items are emotionally based.
b. these items reflect people’s social identity concerns, so they will deliberate quickly about whether to purchase
them.
c. attitudes toward these items may be highly accessible.
d. intentions are relatively unimportant when people engage in deliberative behaviors like purchases.
Answer: C
Difficulty: 3
Page(s) in Text: 185
Topic: When Do Attitudes Predict Behavior?
Skill: APPLICATION
193. Based on research by Fazio regarding the ability of highly accessible attitudes to predict behaviors, which of the
following people would be most likely to stop and donate to a homeless person who approaches and asks for
money?
a. Christina, who was just thinking about her sister’s eviction
b. Josefina, who had just found a quarter on the sidewalk
c. Paul, who was trying to remember where he parked his car
d. Ramon, who just got a new roommate whom he dislikes
Answer: A
Difficulty: 2
Page(s) in Text: 185
Topic: When Do Attitudes Predict Behavior?
Skill: APPLICATION
194. Raymond’s attitude is more likely to be highly accessible if he has ________ the attitude object.
a. thought in more depth about
b. more firsthand experience with
c. a neutral perspective about
d. only read about
Answer: B
Difficulty: 2
Page(s) in Text: 185
Topic: When Do Attitudes Predict Behavior?
Skill: CONCEPTUAL
196. According to the theory of planned behavior, the best predictor of riding a roller coaster would be
a. one’s intention to ride the roller coaster.
b. one’s attitude toward amusement parks.
c. one’s fear of heights.
d. the number of other people waiting in line.
Answer: A
Difficulty: 2
43
Copyright © 2013, 2010, 2007 Pearson Education, Inc. All rights reserved.
Page(s) in Text: 185
Topic: When Do Attitudes Predict Behavior?
Skill: APPLICATION
197. The theory of planned behavior states that the best predictors of deliberate behaviors are
a. behavioral intentions, subjective norms, and attitude accessibility.
b. attitude salience, behavioral patterns, and perceived behavior control.
c. behavioral intentions, subjective norms, and perceived behavior control.
d. behavioral intentions, attitude accessibility, and perceived behavior control.
Answer: C
Difficulty: 2
Page(s) in Text: 185
Topic: When Do Attitudes Predict Behavior?
Skill: FACTUAL
198. Your best friend Nina may or may not visit New York this weekend. According to the theory of planned
behavior, what information would be most useful in helping you predict whether Nina will actually travel to New
York?
a. Nina’s attitude about traveling
b. Nina’s intention to visit New York
c. Nina’s attitude toward New York
d. Nina’s intention to get away this weekend
Answer: B
Difficulty: 2
Page(s) in Text: 185
Topic: When Do Attitudes Predict Behavior?
Skill: APPLICATION
199. According to the theory of planned behavior, the best predictor of people’s deliberative behavior is
a. the social situation.
b. their intention to behave in a certain way.
c. their assumptions about how others will evaluate their behavior.
d. whether the behavior is spontaneous or planned.
Answer: B
Difficulty: 1
Page(s) in Text: 185
Topic: When Do Attitudes Predict Behavior?
Skill: FACTUAL
200. Researchers (Davidson & Jaccard, 1979) studied the relationship between women’s attitudes and their use of the
birth control pill. They found that the best predictor of whether women were using the birth control pill two years
after reporting their attitudes was the women’s
a. attitude toward unwanted pregnancy.
b. belief about their partners’ attitudes toward the pill.
c. attitude toward using birth control pills during the two-year period.
d. attitudes toward abortion.
Answer: C
Difficulty: 3
Page(s) in Text: 185-186
Topic: When Do Attitudes Predict Behavior?
Skill: FACTUAL
201. Researchers (Davidson & Jaccard, 1979) studied the relationship between women’s attitudes and their use of the
birth control pill. The results of this study indicated that general attitudes were _______ of behavior.
a. accurate predictors
b. moderately good predictors
c. poor predictors
44
Copyright © 2013, 2010, 2007 Pearson Education, Inc. All rights reserved.
d. reliable predictors
Answer: C
Difficulty: 2
Page(s) in Text: 185-186
Topic: When Do Attitudes Predict Behavior?
Skill: FACTUAL
202. Recall that LaPiere (1934) found a discrepancy between proprietors’ reported attitudes toward accommodating
Chinese and their willingness to provide services to a Chinese couple that accompanied him on his travels. The
discrepancy between proprietors’ attitudes and actual behaviors might have been reduced had LaPiere written and
asked them,
a. “Would you let members of the Chinese race eat at your restaurant?”
b. “Would you serve dinner to a Chinese couple accompanied by an American professor?”
c. “On a one-to-five scale, how do you feel about Chinese visitors to the United States?”
d. “Would you say that you have a positive attitude toward Asian visitors to the United States?”
Answer: B
Difficulty: 2
Page(s) in Text: 186
Topic: When Do Attitudes Predict Behavior?
Skill: CONCEPTUAL
203. Based on research presented in your text about attitudes predicting behavior, it could be said that ________
attitudes best predict actual behavior.
a. general
b. abstract
c. specific
d. intrinsic
Answer: C
Difficulty: 2
Page(s) in Text: 185-186
Topic: When Do Attitudes Predict Behavior?
Skill: CONCEPTUAL
204. Even though Mario dislikes roller coasters, he may decide to take a ride because his best friend really wants him
to ride the new Tidal Wave. This example shows the importance of _______ on our behavioral decisions.
a. subjective norms
b. the reciprocity norm
c. altruism
d. persuasive communication
Answer: A
Difficulty: 2
Page(s) in Text: 186
Topic: When Do Attitudes Predict Behavior?
Skill: APPLICATION
206. Before Jane schedules an appointment to undergo plastic surgery, she asks herself, “But what will my husband
45
Copyright © 2013, 2010, 2007 Pearson Education, Inc. All rights reserved.
Another random document with
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opposed and commended by physicians, condemned and eulogized
by priests and kings[18], and proscribed and protected by
governments, whilst, at length, this once insignificant production of
a little island, or an obscure district, has succeeded in diffusing itself
through every climate, and in subjecting the inhabitants of every
country to its dominion. The Arab cultivates it in the burning desert;
—the Laplander and Esquimaux risk their lives to procure a
refreshment so delicious in their wintry solitude;—the seaman, grant
him but this luxury, and he will endure with cheerfulness every other
privation, and defy the fury of the raging elements;—and, in the
higher walk of civilized society, at the shrine of fashion, in the palace
and in the cottage, the fascinating influence of this singular plant,
commands an equal tribute of devotion and attachment. Nor is the
history of the potatoe less extraordinary or less strikingly illustrative
of the imperious influence of authority. In fact, the introduction of
this valuable plant received, for more than two centuries, an
unprecedented opposition from vulgar prejudice, which all the
philosophy of the age was unable to dissipate, until Louis XV. wore a
bunch of the flowers of the potatoe in the midst of his court, on a day
of mirth and festivity. The people then, for the first time,
obsequiously acknowledged its utility, and began to express their
astonishment at the apathy which had so long prevailed with regard
to its general cultivation.
The history of the warm bath furnishes us with another curious
instance of the vicissitudes to which the reputation of our valuable
resources are so uniformly exposed. That, in short, which for so
many ages was esteemed the greatest luxury in health, and the most
efficacious remedy in disease, fell into total disrepute in the reign of
Augustus, for no other reason than because Antonius Musa had
cured the emperor of a dangerous malady by the use of the cold bath.
The coldest water, therefore, was recommended on every occasion.
This practice, however, was but of short duration. The popularity of
the warm bath soon lost all its premature and precocious popularity;
for, though it had restored the emperor to health, it shortly
afterwards killed his nephew and son-in-law Marcellus; an event
which at once deprived the remedy of its credit, and the physician of
his popularity.[19]
An illustration of the overbearing influence of authority, in giving
celebrity to a medicine, or in depriving it of that reputation to which
its virtues entitle it, might be furnished in the history of the Peruvian
bark. This heroic remedy was first brought to Spain in the year 1632,
where it remained seven years before any trial was made of its
powers. An ecclesiastic of Alcala was the first to whom it was
administered, in the year 1639; but even at this period, its use was
limited, and it would have sunk into oblivion, but for the supreme
power of the Roman church, by whose protecting auspices it was
enabled to gain a temporary triumph over the passions and
prejudices which opposed its introduction. Innocent the Tenth, at the
intercession of Cardinal de Lugo, who was formerly a Spanish jesuit,
ordered that its nature and effects should be duly examined, and on
its being reported both innocent and salutary, it immediately rose
into public notice. Its career, however, was suddenly arrested by its
having unfortunately failed in the autumn 1652 to cure Leopold,
Archduke of Austria, of a quartan intermittent: from this
circumstance it had nearly fallen into disrepute.
As years and fashion revolve, so have these neglected remedies,
each in its turn, risen again into favour and notice; whilst old
receipts, like old almanacks, are abandoned, until the period may
arrive that will once more adapt them to the spirit and fashion of the
times. Thus it happens, that most of the new discoveries in medicine
have turned out to be no more than the revival and readoption of
ancient practices.
During the last century, the root of the male fern was retailed as a
secret nostrum, by Madame Nouffleur, a French empiric, for the cure
of the tapeworm: the secret was purchased for a considerable sum of
money by Lewis XV. The physicians then discovered, that the same
remedy had been administered in that complaint by Galen.
The history of popular remedies for the cure of gout, also furnishes
ample matter for the elucidation of this subject.
The celebrated powder of the Duke of Portland, was no other than
the diacentaureon of Cœlius Aurelianus, or the antidotos ex duobus
centaureæ generibus of Ætius, the receipt for which a friend of his
Grace brought with him from Switzerland; into which country, in all
probability, it had been introduced by the early medical writers, who
had transcribed it from the Greek volumes, soon after their arrival
into the western parts of Europe.
The active ingredient of a no less celebrated remedy for the same
disease, the eau médicinale, a medicine brought into fashion by M.
Husson, whose name it bears, a military officer in the service of the
King of France, about fifty years ago, has been discovered to be the
colchicum autumnale, or meadow saffron. Upon investigating the
virtues of this medicine, it was observed that similar effects in the
cure of the gout were ascribed to a certain plant, called
Hermodactyllus, by Oribasius[20] and Ætius[21], but more particularly
by Alexander of Tralles, a physician of Asia Minor, whose
prescription consisted of hermodactyllus, ginger, pepper, cummin-
seed, aniseed, and scammony, which, he says, will enable those who
take it, to walk immediately. An inquiry was immediately instituted
after this unknown plant, and upon procuring a specimen of it from
Constantinople, it was actually found to be a species of colchicum.
The use of Prussic acid in the cure of consumptions, lately
proposed by Dr. Majendie, a French physiologist, is little else than
the revival of the Dutch practice in this complaint; for we are
informed by Lumæus, in the fourth volume of his “Amenitates
Acadamicæ,” that distilled laurel water was frequently used in
Holland in the cure of pulmonary consumption. The celebrated Dr.
James’s fever powder was evidently not his original composition, but
an Italian nostrum, invented by a person of the name of Lisle, a
receipt for the preparation of which is to be found at length in
Colborne’s complete English Dispensary for the year 1756. The
various secret preparations of opium which have been lauded as the
discovery of modern times, may be recognised in the works of
ancient authors.
ALCHYMY[22].