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Profile

Experienced and effective Operation Executive bringing valuable industry


experience and a passion for management. Results oriented with a proven track
Dinneshiniy record of improving overall operations within a company or department. Adept in
analytical thinking, strategic planning, leadership, and the management of staff and
Govindah procedures. Best service support professional adept at utilizing knowledge of both
the sales and customer/vendor service industry to successfully manage operations.
O P E R AT I O N E X E C U T I V E / -
ADMIN & HR EXECUTIVE
Employment History
Details Logistics Operations,
Operations
Operation Oddle
Executive, Oddle
Executive, Singapore,
OddleSingapore, (Remote)
Singapore,(Remote)
(Remote)
M A R C H 2023
MARCH 2 0 2 3- —JUNE
P R E2023
SENT
No.115, Jalan Tawas Baru Utara,
• Managed logistics operations and customer interactions.
Taman Ehsan
• Effectively coordinated daily restaurant management operations, resulting in
Ipoh, 30010
greater productivity and higher levels of customer satisfaction.
Malaysia
• Developed and executed strategy for logistics and inventory management.
0103997101
• Functioned with expert level proficiency in daily operations, and addressed
didi.shiniy@gmail.com Tex
any challenges with optimism and drive.
D AT E O F B I R T H

03/07/1995 Senior Operation


Team Lead -SeniorExecutive,
OperationFoodpanda
Executive,Malaysia,
Foodpanda (Remote)
Malaysia, (Remote)
JJANUARY
A N U A R Y 2020
2 0 2 0 - —FEBRUARY
F E B R U A R2023
Y 2023

• Developed business workflow diagrams.


Links • Conducted independent research to find progressive solutions for business
Linkedin : Dinneshiniy Govindah problems.
• Developed and implemented performance standards and procedural changes
to drive productivity and quality.
Skills • Effectively directed and oversaw staff, designing schedules to meet the needs
Administrative Skills of the department as well as the needs of employees.
• Manage, grow and drive the operational performance of a portfolio of
Business Operations restaurant strategically within the platform.
• Being lead of identifying and interpreting data sources, executing analysis, and
Computer Skills presenting findings to superior.

Microsoft Excel Admin &


Admin & HR Executive ,Kejuruteraan
HR Executive, Kejuruteraan Litar
Litar Dinamik
Dinamik Sdn.Bhd,
Sdn.Bhd, Ipoh
Ipoh
(Freelance)
(Freelance)
Microsoft Office JJULY
U LY 2020
2 0 2 0 -—PRESENT
PRESENT

• Supported an efficient production system in a fast paced environment by


Communication Skills
accurately processing all new orders, and delegating tasks as each order
Customer Support required.
• Worked to alleviate executive overload by handling all customer interactions
Microsoft PowerPoint for company including walk-ins, email, phone, and fax interactions.
• Recognized for assisting customer inquiries immediately.
Leadership • Maintained the electronic storage and confidentiality of data sheets and
documentation.
Creativity • Prepare Quotations, PO, Invoices accordingly and process payroll & paychecks
to employees.
Good time management
• Maintained extremely well organized records and handled all HR matters with
confidentiality and the application of company standards.
Ability to Multitask

Admin Assitant
Assistant(Logistic),
(Logistic),GVT
GVTManufacturing
ManufacturingSdn.Bhd,
Sdn.Bhd,Penang
Penang
CRM
DDECEMBER
E C E M B E R 2015
2 0 1 5- —AUGUST
A U G U S2016
T 2016

Account Management • Planning shipments based on product availability and customer requests.
• Preparing Quotations and shipping documents (Invoices, Purchase
IT Operations Requisition, Purchase Orders and Bills of lading)
Education
Bachelor Of Computer Engineering Technology (Computer Systems) With
Honours, Universiti Teknikal Malaysia Melaka (UTeM)
S E P T E M B E R 2 0 1 6 — J U LY 2 0 2 0

Diploma in Computer Engineering, Japan Malaysia Technical Institute


(JMTI), Penang
J U LY 2 0 1 3 — J A N U A R Y 2 0 1 6

Courses
Miss Excel’s Top Productivity, LinkedIn
M AY 2 0 2 2

Project Management with Monday.com, LinkedIn


M AY 2 0 2 2

Time Management: WFH, LinkedIn


M AY 2 0 2 2

Adobe Photoshop – Essentials Training


MARCH 2021

Digital Marketing, USM Penang


JUNE 2016 — AUGUST 2016

Extra-curricular activities
Badminton, KPM, Malaysia
O C T O B E R 2 0 1 8 — J U LY 2 0 2 0

Kabaddi Malacca, Kabaddi Association Of Malaysia


NOVEMBER 2018

References
Mohd Zul Zainureen Abdulah from Foodpanda Malaysia
mohd.abdullah@foodpanda.my | 0168661240

Mr. Harin from Kejuruteraan Litar Dinamik


harin@kldeng.com | 0165066942

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