Professional Documents
Culture Documents
ACHIEVEMENTS
Digital Transformation Strategy:
Utilized a comprehensive Digital Transformation Roadmap with AI-driven analytics and IoT for asset
management.
Reduced unplanned downtime by 20% through predictive maintenance, resulting in a cost savings of
$3 million annually (YOY).
Cost Savings:
Led a cost optimization initiative that resulted in annual IT budget reductions of 15%, saving the
organization $3 million.
Implemented a cloud migration strategy that cut infrastructure costs by 40%, resulting in $5 million in
annual savings.
Operational Efficiency:
Oversaw a digital transformation project that led to a 20% increase in operational efficiency,
translating to $10 million in annual productivity gains.
Implemented ITIL best practices, reducing incident resolution times by 30% and improving service desk
efficiency.
Cybersecurity Enhancement:
Mitigated cybersecurity threats, avoiding potential financial losses of more than $10 million.
Cloud Integration:
Reduced IT infrastructure costs by 30%, saving $3 million YOY.
Cost Savings:
Employed a holistic digital transformation platform with cost-saving features.
Achieved overall cost savings of $12 million annually.
Revenue Growth:
Introduced a Business Intelligence (BI) platform that contributed to a 15% improvement in data-driven
decision-making and a 10% increase in annual revenue.
Led the development of a customer-facing mobile app that resulted in a 25% increase in online sales,
generating $5 million in additional revenue.
System Uptime and Reliability:
Managed the IT department to achieve a 99.99% system uptime, minimizing downtime-related losses
and ensuring continuous business operations.
Implemented a comprehensive disaster recovery plan that prevented data loss and downtime, saving
the company $2 million during an unexpected data center outage.
Cybersecurity:
Spearheaded a cybersecurity overhaul that reduced security incidents by 30%, saving the organization
$10 million annually in potential breach-related costs.
Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.
Established security protocols that led to a 40% decrease in cybersecurity incidents and potential
financial losses.
Project Delivery and Time Savings:
Revamped project management processes, resulting in a 20% reduction in project delivery times,
enabling faster go-to-market strategies and revenue acceleration.
Introduced an Agile development approach that reduced software development cycles by 25%,
resulting in quicker product releases and increased market competitiveness.
Contract Negotiation:
Negotiated contracts with technology vendors that saved the organization $5 million annually while
maintaining high service quality.
Renegotiated software licensing agreements, reducing annual licensing costs by 15% without sacrificing
functionality.
Leadership & Impact:
Scaled teams from 10 to 70+ members, fostering high-performing cross-functional teams.
Strong financial acumen with expertise in corporate finance, budgeting, and investment presentations.
Exceptional communication and presentation skills, engaging diverse audiences with complex topics.
Extensive track record of building trust and relationships with government officials and private-sector
clients.
Collaborative Platforms:
Deployed collaboration and project management platforms (Docushare/Microsoft Teams).
Streamlined project management, reducing project overruns and saving $2.5 million Year on Year
(YOY).
Service Desk Improvements:
Optimized the IT service desk, reducing incident resolution times by 30%, improving employee
productivity, and enhancing end-user satisfaction.
Implemented self-service IT support solutions, reducing the volume of service desk calls by 25%, saving
time and resources.
AREAS OF EXPERTISE:
Global Team Leadership& Digital Transformation Global IT Strategy
Mentorship Strategy
ERP Software Services
IT Portfolio Management IT Infrastructure
Regulatory Compliance
Management
Business-as-Usual (BAU)
Vendor/Budget/SLA
Operations Application Development
Management
and Management
Technical Documentation
Stakeholder Management
Review Data Management and
Analytics TOGAF/ITIL/COBIT
Cybersecurity /Data
Security & Privacy Cybersecurity and Process Improvement
Information Protection
IT Policy Development Cost Reduction/Six Sigma
Digital Project
Financial Management Infrastructure design,
Management
Deployment and
Emerging Technologies
IT Governance and Maintenance.
ISO27001&2/IEC62443 Compliance
Strong Problem Solving
IT Operation/ IT Solutions Innovation and Research
Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.
Excellent Communication Performance Monitoring Adaptability and Change
Skills and Reporting Management
Chief Digital Officer (CDO), Indian Consultancy services, Middle East &Africa, 2015–2017
Company Profile: GCC largest IT &BMS contractors having presence worldwide with more than 100 of successful
projects worldwide.
Provided strategic leadership in the development and execution of the company's technology vision, leading a
cross-functional team responsible for technology, product development, and innovation.
Spearheaded digital transformation initiatives that have resulted in a 30% increase in operational efficiency and
a 20% growth in annual revenue.
Innovated and developed cutting-edge products and services, including [mention specific projects or products],
which contributed to a 15% expansion in market share.
Oversaw a multi-million-dollar technology budget, ensuring resource allocation aligns with the company's
strategic priorities.
Led a culture of continuous improvement and foster a collaborative environment to encourage creativity and
technical excellence among team members.
Led the digital transformation initiative, resulting in a 30% increase in online sales and a $10 million boost in
annual revenue.
Optimized business processes through digital transformation, reducing operational costs by 20%, saving the
organization $5 million annually.
Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.
Implemented a customer-centric digital strategy, leading to a 25% increase in customer satisfaction and a 15%
rise in customer retention.
Introduced automation and workflow improvements that enhanced employee productivity, resulting in a 20%
increase in overall operational efficiency.
Achieved a 40% increase in the adoption of digital channels by customers within the first year of implementing
the digital transformation strategy.
Established robust data analytics capabilities that improved data-driven decision-making, resulting in a 10%
increase in market share.
Successfully executed the digital transformation program on time and within budget, achieving a 95% project
completion rate.
Sr. IT Consultant
MOHSIN HAIDER DARWISH LLC, OMAN SEPT-2006 –OCT 2008
Company Profile: MHD LLC is one of the major business houses contributing to the growth of the Sultanate’s economy.
MHD LLC, with varied interests in trading, contracting, projects and manufacturing, has been successful in enriching
people’s lives by sourcing the most reputed international brands from across the world and making them available to
the discerning customers in the Sultanate of Oman
Responsibility includes requirement analysis, planning, designing and implementation of secure, reliable,
scalable and efficient IT infrastructure, Server consolidation feasibility study, application suitability assessment,
Data Center Capacity planning and designing of LAN and WAN networks according to the customer’s specific
needs. Data center setup and Operational Capabilities Assessment. Unbiased evaluation of new software and
hardware, providing Network Security by deploying UTM Firewalls, Anti-hacking and Intrusion prevention
/detection system/Software, Testing the security architecture to evaluate the security strengths and to detect
possible threats, costing all phases of projects and Preparing BOM/BOQ, ensuring timely completions of all IT
projects.
TECHNICAL SKILL :
ERP SOLUTIONS:
Oracle ERP E-business Suite, SAP S/4 Hana, MS Dynamics 365 Business Central,Empower, Everest, SHCI
(Healthcare), Tally.
CLOUD TECHNOLOGIES AND PLATFORM:
COMPUTE:
Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.
Google Compute Engine (GCE), Google Kubernetes Engine (GKE), Google App Engine, Google Cloud
Functions, Amazon Elastic Compute Cloud (EC2), Amazon Elastic Container Service (ECS), Amazon
Elastic Kubernetes Service (Amazon EKS) , Amazon Elastic Beanstalk, AWS Lambda, Microsoft Azure
Virtual Machines, Azure Kubernetes Service (AKS), Azure App Service, Azure Functions
STORAGE:
Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Filestore, Amazon Simple Storage Service (S3),
Amazon Relational Database Service (RDS), Amazon DynamoDB, Amazon Elastic Block Store (EBS),
Azure Blob Storage, Azure SQL Database, Azure Cosmos DB, Azure Disk Storage
NETWORKING:
Google Cloud Virtual Private Cloud (VPC), Google Load Balancing, Google Cloud DNS, Amazon Virtual
Private Cloud (VPC), Amazon Elastic Load Balancing (ELB), Amazon Route 53, Azure Virtual Network
(VNet), Azure Load Balancer, Azure DNS
MANAGEMENT & MONITORING:
Google Cloud Stackdriver, Google Cloud Monitoring, Google Cloud Logging, Amazon CloudWatch,
Amazon CloudTrail, Amazon CloudFormation, Azure Monitor, Azure Log Analytics, Azure Resource
Manager
ORCHESTRATION TOOLS:
Ansible, Terraform, Kubernetes, Chef, OpenStack, CloudBolt, Morpheus, Cloudify, Microsoft Azure
Automation, AWS CloudFormation, Google Cloud Deployment Manager
MACHINE LEARNING:
Cloud AI Platform, TensorFlow on Google Cloud, BigQuery ML, Amazon SageMaker, Amazon
Rekognition, Amazon Polly, Azure Machine Learning, Azure Cognitive Services, Azure Databricks
DATA ANALYTICS:
BigQuery, Dataproc, Dataflow Amazon Redshift, Amazon EMR, Amazon Kinesis Azure Synapse
Analytics, Azure HDInsight, Azure Data Factory
SECURITY:
Google Cloud Identity and Access Management (IAM), Google Cloud Security Command Center (Cloud
SCC), Google Cloud Armor, AWS Identity and Access Management (IAM), AWS CloudTrail, AWS Shield
Azure Active Directory (Azure AD), Azure Security Center, Azure DDoS Protection.
version control systems (Git/ GitLab) , CI/CD technologies such as Artifactory, SonarQube, Jenkins, Java
se , Servlet ,JSP, JSF , Ejb 3.0 ,
JDBC, JPA , RMI, JAX-WS , JAX-RPC, SAX ,DOM , JAXB,
Oracle Fusion Middleware, XML, XSD, WSDL, XSL, XQUERY, SOAP Web services, RESTful Web Services
OPERATING SYSTEM:
Windows XX, Sun Solaris, Red Hat Linux.
ENTERPRISE SECURITY TOOLS:
FOX-IT/ Lightware Data Diode, Palo Alto PA-500/2020/3060, Fortigate, FortiAnalyzer, FortiWiFi,
FortiAP, FortiDB, and FortiManager, Fortimail, FortiCleint, FortiMobile,FOrti SandBox; ISP Load
balancing & Bandwidth Aggregation on Fortigate, Failover on Fortigate Firewall ( Active/Standby &
Active/Active), Cisco PIX /ASA Firewall & Cisco VPN Concentrator , Cisco MARS 50 , Cisco Device
Security, IPSec, VPNs, AAA Model (RADIUS and TACACS), NAT and Access Lists, IOS Firewall, DMZ
setups, CBAC, DoS and common threats prevention , Failover on ASA Firewall ( Active/Standby &
Active/Active), Cisco Secure ACS Server, Cisco ezvpn, Site to Site VPN, Remote Access VPN,
Symantec Mail Security 8360 hardware appliance, QRADAR/ArcSight, NetWitness, Encase, FTK,
Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.
Nessus, eEye, McAfee ePO, McAfee HIPS (Entercept), McAfee IntruShield , McAfee Network
Security Manager system ,SNORT, Cisco ASA, Cisco Security Manager, MS TMG Forefront/ ISA
Server, Checkpoint NG, Fortinet fortigate, Sonicwall, Juniper Netscreen, Backtrack, Ecora
Enterprise, Retina, nMap, ISS Scanner, AppDetective, LANalyzer, SAINT, kismet, GFI LanGuard,
Paros Proxy, Dsniff etc.
IDM/IAM/PAM
Centrify, CA identity suite, Saviynt, RadiantLogic
VDS,SiteMinder,Cyberark,Sailpoint,Okta,Ping,Forgerock,MIM, Azure AD,
HIGH AVAILABILITY TOOLS:
Cisco, Barracuda, Citrix, Radware, F5, Veritas, VCS, Sun Cluster, MS Cluster.
ROUTERS & SWITCHES:
CISCO ROUTER 1800, 2600, 2800, 7200, 7600 ETC.
CISCO CATALYST CE500, 2900, 3500, 3700, 4500, 6500 ETC
SERVERS & STORAGE SOLUTIONS:
Dell , HP, IBM, Super Micro, SUN, Netapps
PROJECT MANAGEMENT:
MS PROJECT 2007/10/Oracle Primavera
FIREWALL:
Cisco ASA, MS ISA Server, Checkpoint, Fortinet, Sonicwall, Netscreen,
DRP/BCP/BACKUP TOOLS:
PlateSpin Forge, Symantec VERITAS Net backup/Backup Executive, Acronis, Doubletake, VMWare.
NETWORK MONITORING & MANAGEMENT:
HP OpenView, Cisco works, Cisco QPM, CISCO NAM, Dell OpenManage, Solarwinds, OP Manager, GFI
LAN Guard, NETPRO Change Auditor
ANTIVIRUS:
Macafee, Sophos, Symantec Norton Anti Virus, Trend Micro , AVG, Avast, Panda Software etc.
PROGRAMMING & DATABASE:
Java, Python, .net/ VB6, C,C++, COBOL, Oracle, MS SQL, FoxPro, Dbase, Filemaker pro.
MAIL SERVER:
MS Exchange 5.5/2000/2003/2007, Lotus Domino Server, Mdaemon Server, Symantec AV for
Exchange, Anti-Spam using DNS Blacklists, White lists & Keywords, GFI Mail Essentials & Mail Security
Products
DOCUMENT MANAGEMENT SYSTEM:
Documentum, laserfiche, EB Suite, MS Portal Server
PROJECT MANAGEMENT:
MS PROJECT 2007/10
OPERATING SYSTEM:
Windows NT/2K/2k3/8, Sun Solaris, Red Hat Linux.
ENTERPRISE ARCHITECTURE & MODELLING TOOLS:
ADOIT, Aris, Archi, MS Visio, Sparx, Abacus, Mega, Bizzdesign, Orbus, LeanIX , alfabet, SAP Power
designer, IBM-System Architect, iServer, CASEWISE, Troux etc.
EDUCATIONAL QUALIFICATION:
Master of Science- Information Technology.
Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.
Bachelor of Science- Information Technology.
Higher National Diploma in Computer Application.
MBA Level Studies in Risk Management from Oxford University.
MBA Level Studies in Strategy Management from IIM Bangalore University
CERTIFICATION
TOGAF 9.2 Certified Enterprise Architect
Certified Information System Auditor (CISA)
Information Technology Infrastructure Library (ITIL).
Cisco Certified Internetwork Expert (CCIE- voice)
Cisco Certified Network Professional (CCNP)
Cisco Certified Network Associate (CCNA)
Sun Solaris System Administration 8(I & II)
Microsoft Certified System Engineer (MCSE 2000)
Certified Information Security Manager (CISM)
Certified Ethical Hacker (CEH)
Certified Computer Hacking Forensic Investigator (CHFI)
Advanced Training in Sun High Availability (Cluster) Management
Advanced Training in Symantec Veritas High Availability (Cluster) Management
Advanced Training in Symantec Veritas Disaster Recovery Management
ISO 9000:2000 Certified Internal Quality Auditor
Certified Information System Security Professional (CISSP) (Trained)
Advanced Training in Balanced Score Card Solutions Deployment.
Training in Total Quality Management& SIX SIGMA.
Training in Project Management Professional (PMP).
Training in Information Security Management System (ISMS) (ISO 17799 - BS7799 - ISO 27001)
Travelled to Saudi Arabia, Malaysia, Oman, China, Singapore, Mongolia, Brunei etc.