Bachelor of Science in Tourism Management 3.

If your using online payment application for

transaction in fast-food chains, how often do you
I: Demographic Profile
use it?
Name
(Optional): Paper Cash
Age: If I don’t have paper cash
Not using it
Sex:
Sometimes
Male
Always
Female
4. In the scale of 1-5. How high is your satisfaction
What is your employment status? and acceptance in online payments
systems/application as a means of transaction?
Regular Employee
1 – Strongly Not Accepted
Casual Employee
2 – Not Accepted
Part-Time Employee
3 – Barely Accepted
Job Order
4 - Accepted
Unemployed
5 – Strongly Acceoted
What is your preferred online payment method?

Gcash
III. Direction: Put a check (✔) on the column that
Maya (Paymaya) best describes your answer. Use the following
scale:

II. Direction: Read and answer the following 4 – Strongly Agree

question. Please put a check (✔) to your preferred 3 – Agree
answer.
2 – Disagree
1. What are you commonly using as a mode of
payment? 1 – Strongly Disagree
3.1.: Challenges of Online 1 2 3 4
Gcash
Payment
Maya (Paymaya) Network Connectivity
Paper Cash 1. Is your internet connection
affects the transaction in your
2. Which mode of payment is more accessible? online payment application?

Gcash 2. Is your online payment

application only works if you
Maya (Paymaya) have internet or data connection?
3. Do you encounter Convenience
problems with regards in
your data connection when 13. Is using online payment
using online payment for method is easy and faster?
transaction?
14. Is transaction using online
Digital Literacy payment method is convenient that
paying in real paper money?
4. Are you knowledgeable in
using online payment 15. Is online payment application
system/applications for helps you to process payment
transaction? easily?
5. Do you understand the Usefulness
basic function of online
payment systems specially 16. Is your transaction via online
for transaction purposes? method is fast and easy?

6. Are you aware of the 17. Do you agree that online

other use of your online payment transaction is useful
payment application? nowadays?

Data Leakages 18. Are you using online payment

application because of its
7. Do you think that your
usefulness and conveniency?
data are secured in using
online payment method?
Accessibility
8. Are you aware of the
19. Are you able to access your
possibility of leaking
online payment application with
information when using
ease anywhere?
online payment method?

9. Do you encounter a 20. Is the availability of online

problem where your data payment systems can be use by
was leaked in your online many people?
payment application?
21. Is the functions of online
3.1.: Factors of Online 1 2 3 4 payment application is available to
Payment everyone?
10. Is your data and
personal information are
secured and safe in your IV. Direction: Read and answer the following
online payment application?
questions. Kindly put a check (✔) to your preferred
11. Is your online payment
application uses security answer.
authentication such as
1. What challenges do you usually encounter when
fingerprints and passwords?
using online payment Transaction?
12. Is data security sus as
biometrics, fingerprints , and Technical Problem
passwords are helpful in
securing your data and Information Threats
money in your online wallet?
Internet Interruption
 Implementation of Online 1 2 3 4
Payment in Fast-Food
Lack of information about the transaction 1. Is the transaction using
process online payment in fast-food
chain are faster and easier?
2. Is the accessibility of online
2. Which of the following that are commonly
payment systems helps both
risk/threats in using online payment systems as a
the customers and fast-food
means of transaction? chains to save time and
reduce waiting in line for
Technical Problem
payment process?
Information Threats 3. Is using online payment one
of the reasons why you
Internet Interruption frequently go to fast-food chain
restaurants?
Lack of information about the transaction 4. Is the dependency of online
process payment systems to
technologies and internet
3. In the scale of 1-5, Is barriers of online payment connection are fatal in terms of
transaction to fast-food
systems/applications hinder you to use or access
restaurant?
online payment transaction better?
5. Is converting to online
1 – Strongly Not Agree payment transaction in full
scale will attract your interest
2 – Not Agree to but and eat in fast-food
restaurants?
3 – Neutral
4 - Agree

5 – Strongly Agree

V. Direction: Put a check (✔) on the column that

best describes your answer. Use the following
scale:
4 – Strongly Agree
3 – Agree
2 – Disagree
1 – Strongly Disagree