Jibu James

Southampton SO15 2NE

jjames1404@gmail.com
+44 7442 410046

Work Experience

Customer Service Administrator

Quilter - Southampton
March 2023 to Present
• Administrative Assistance.
• Customer Satisfaction.
• Team Motivation.
• Office Administration.
• Data Entry.
• Communication.
• Computer Literacy.
• Teamwork.
• Flexible Approach.
• Oral Communication.
• Liaising with financial advisers via mail/phone calls.

Customer Sales Advisor

DFS Furniture Stores - Southampton
December 2022 to March 2023
• Sales, VM and Store upkeep.
• Building new client relations.
• Working as a team to achieve a common goal.
• Customer Service

Store Supervisor
Montblanc , Rivoli Group,United Arab Emirates - Dubai
January 2009 to August 2022
• Customer service.
• Dealing with high-end clients.
• Visual Merchandising.
• Boutique upkeep.
• Achieving monthly targets.
• Mentoring.
• Teamwork.
• Developing new clients.
• After sales service.
• Liaising with the mall management and other public departments to run some activities.
Senior Security Assistant
Jet Airways - Indore, Madhya Pradesh
October 2005 to December 2008
• Customer Service.
• Passenger baggage and Cargo screening.
• Preflight checks.
• Profiling of passengers.

Education

Bachelor's in Commerce and Taxation

RDVV University - Jabalpur, Madhya Pradesh
July 2001 to May 2004

Skills
• Sales
• Retail Management
• Customer Service
• Merchandising
• Cash Handling
• Retail
• Retail sales
• Communication skills
• Store management
• Microsoft Office
• Customer Support

Languages

• English - Fluent
• Hindi - Fluent
• Malayalam - Fluent