Job description

Post : skin care advisor

Department: sales department
Country: Kuwait
Name: XXXXX

I- Hierarchic Link

Reporting to bioderma SCE manager in Kuwait

II- GENERAL MISSION

- To promote bioderma’ items to the consumers in the pharmacy and to provide the
necessary professional skin advise to them
- To be in charge of the brand look and visibility in the pos that is covered

III- MAIN RESPONSABILITIES

A/ pharmacy animation

- Daily presence in the determined pos for promoting bioderma brands

(avalable in schedule {Place and time -8 Haurs continuous or 2 separete
hours}) and to explain to the consumers how bioderma ranges will help them
managing the skin disporders
- Advise the customer on the skin care tips and advise and refer to the
dermatologist whenever needed
- Dispnesing samples to the consumers for trying our ranges as well as the pos
staff
- Skin analysis and data base collection and follow up with the consumers on
that analysis

B/ consumer activities

- Managing and conducting the VIP consumer events occasionally

- Conduct mall animation on the booth occasionally

- Distribution of the maternity pouch in the hospitals and conduct maternity

meeting with the nurses occasionally

C/ merchandising activities :

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 - In charge of how good the brand will be visibile in the pos ranging from shelve
management to care of good looking displays and stock management in the
pos

C/ Commercial activities
- Responsible for the implementation of the consumer offers and follow up in
the pos
- Sell the products to the conusmers
D/ Administrative

- Send l reports for the manager demonstrating the details and the commnet of
the pos sales
- Supply the manager with the sales of the different ranges of bioderma in the
pos
- Inform the manager on the competitor activities in the pos
- Collect data base of the consumers for furthur follow up and actvities as the
skin machine
- attend at the arranged schedule for the office meeting with the manager and
the trainer

E /Knowledge

- mastering the following is a must

1- medical knowledge related to the indication
2- the product knowledge of the brand
3- the sales argument speech
4- selling techniques

IV/ WORK IN LINK WITH

- Internally within Bioderma

1- managed directly by the commercial manager of Kuwait

2- Area director GCC
3- product manager pos
4- other med reps of bioderma
5- pharma rep / merchandiser
6- trainer

- Outside company:
(CUSTOMERS, PHARMACIES , SALES REP …)

V/Job Material support

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 - Uniform
- Skin Machine Analysis

VI/ MAIN COMPETENCES EXPECTED & PROFILE

1- Job related skills & competencies :

a- Good communication skills

b- Good analytical skills
c- Good command of English language
d- Computer skills
e- Negotiation skills
f- Presentation skills
g- Can work within team
h- Dynamic and Self motivated

2- Experiences :

a- well acquainted by the principles of sales technoques

b- skin care experience
c- experience in the medical / pharmaceutical industry

Benefits

- Income

Monthly
Fixed Basic

Housing
Transportation
Total fixed

Commission Monthly vs sales

achievement

Full package

- Annual holiday

3/4
 25 working days of paid vacation per year entitled after 6 months of start date
of this contract

- Tickets : annual ticket paid for the employee only

- Health insurance : covering the employee only

- Training
Orientation training to be given at bioderma’ head office added to the quarterly
training programs that is conducted in the region

Please sign and date below as approval on the above appointment letter for
bioderma

Start Date
This contract starts to apply from ……………………………

Employee Employer
Skin care Advisor Bioderma Laboratoire Middle East
Bioderma Kuwait HR Director

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