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HPC 2 Outline Topic 1 Assignment Study
HPC 2 Outline Topic 1 Assignment Study
COURSE DESCRIPTION
This course describes the skills, knowledge and performance outcomes required to
explore and analyze the management and practices of lodging operations and related sales
activities in the major operating and support departments. It will also expose the students on
the unique aspect of managing a service – based lodging establishment delivered by diverse
employees and understanding of the business and financial operations of the lodging firm. The
course introduces the housekeeping department of a hotel and lodging organization: its
organizational structure; roles and responsibilities; functions of the department; equipment and
tools for housekeeping operations; methods and procedures of cleaning operations including
linen, uniform and laundry service; general maintenance and decoration of a hotel; safety and
sanitation in housekeeping operations; management of operations and record – keeping;
precautionary procedures; guest safety and hotel assets. Laboratory includes actual exposure in
the housekeeping operations.
A. Definition of Accommodation
B. Importance of Accommodation
1. Planning
2. Organizing
3. Leading
4. Controlling
D. Classification of Accommodation
1. According to Location
2. According to Function and Services
3. According to Market Segment
4. According to Property Features
5. According to Size
6. According to Hotel Rating
7. According to Type of Ownership