Assessment Task Cover Sheet Task 1 (AT1)

Student details
Student Name: Narinder Singh Student ID: 5792
Assessment details

Unit of Competency: BSBPMG430 – Undertake Project Work

Assessment Task 1: Case Study

Date of Submission: 11-01-2023
Assessment Outcome: ☐ Satisfactory ☐ Not Satisfactory
Feedback:

Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this
assessment task is original and has not been copied or taken from another source except where
this work has been correctly acknowledged. I have made a photocopy or electronic copy or
photograph of my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid,
reliable and flexible assessment of this student, and I have
provided appropriate feedback. I also declare that I have
Student: I have received,
undertaken the indicated assessment integrity checks
discussed and accepted my
Check for plagiarism Software ☐ Yes ☐ No result as above for this
Check for copying/collusion ☐ Yes ☐ No assessment and I am aware of
my appeal rights.
Check for authenticity (own work) ☐ Yes ☐ No
Cheating or use of model answers ☐ Yes ☐ No

Signature: ......Narinder Singh........................................ Signature: ..................................

Date: .......11/01/24.............................................. Date: ........................................

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Question 1. Justification – (a)why is the project necessary and valid?

Recruitment operations maximize an organization's ability to hire quickly, reduce costs, and ensure
resources are used effectively.

(b)-what will the project produce?

The Project will help to reduce operational costs, in areas such as teaching equipment, computer
software, energy use and human resources.

(c) Acceptance criteria-what are conditions of which the project and at those involved must adhere
to for the completion of the project?

1. To meet business requirements

2. To Deliver and maintain on schedule.
3. To maintain within budge
4. To deliver the expected business value and return on investment.

(d) what are the available resources required to undertake the project?
Budget
Timeline and staff

Question 2: Define at least four project stakeholders.

1. The Organisations Senior Managers- they are to ensure it’s success and that this project will

have impact on future. The most powerful because under them the project can be done. They

have power of making decisions on project.

2. The Project Manager: Has the responsibility of successfully carrying out the project as
required. Has the power of people working under project and to control if everything is going in
right path.

3. Project team- Has the responsibility to follow instruction to successfully completing the project.

4. HR Manager and team- This team has the responsibility of testing and verifying new process
for selection and recruitment.

Question 3. Identify one (1) delegating authority within this project that will have decision-
making capabilities and explain how you will get clarification from that delegating authority on the
project parameters and issues related to that project considering the organisation’s policies and
procedures. (5-15 words)

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The project Manager Has the responsibility of successfully carrying out the project as required. The
Project Manager has the power of people working under project and to control if everything is
going in right path.

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Question 4. Identify one limitation related to reporting requirements that Lisa might encounter.

The main risk that Lisa May encounter during the project is if there are mistakes or are not thorough
enough during the selection process, it may be difficult to deal with the new employee if they do not
meet project expectations and can’t work effectively.

Question 5. What information would be covered in the final report and what are the reporting
requirements for this project.

A regular update will be provided to all stakeholders with key notes in Microsoft project to compile
about recruitment process, selection process. A final report should be created within 10 days after
the project is completed with a presentation to the CEO and management team.

Question6. Analyse and clarify the relationship between this project and other ongoing projects in
Holborne. How would you ensure that your organisation objectives are
achieved? (50-70 words).

At Holborne our core value and objective is to provide our students with a training environment that
is efficient and supports both personal and professional growth.
In order to ensure our selection process complies with the industry standard, we must first consult
with industry experts or conduct research on which qualifications are necessary for trainers in order
to avoid any legal or compliance issues. We should also check our current trainers’ profiles to have
a better understanding of what qualifications and experience will best match our needs. New staff
member will help to complete work that has already been started and will help other team members
to achieve common goal. Gantt chart will be used to achieved objectives.

Question7. List two (2) resources that this project will require. (5-15 words)

1.Advertisement such as Websites to advertise the jobs.

2.New staff recruitment and selection process.
3.Budget

Question 8. Review and evaluate the outcomes and processes of the project. What has been
achieved and what does not meet the requirements according to the projects scope and plan?

At the conclusion of the project, team members meet with the project manager and review the goals,
objectives/ deliverables and schedule as outlined in the project plan.

Question 9. Provide at least three (3) strategies or procedures you would take to involve team
members in the project review. (5-30).

Ensuring staff are engaged.

1.Keeping Communication lines open and Ensuring staff understand what is expected of them.
2.Managing their teams in a transparent and equitable manner,
3.promoting a culture of involvement and consultation.
4.Supporting the staff as required
5.Promoting positive working relationships to avoid conflict and
6.dealing with unacceptable behaviour.

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Narinder Singh Student Id-5792

Question 10. Outline what you learned from this project and suggest any improvements for
future projects. (30-50 words).

The recruitment process was learned from this project and noted that financial team was not
involved which could help to reduce budget cost or understand if there is further cost
involved/required. The senior management was not involved to understand and get more
understanding of the project if there are any flaws in the project.

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Case study checklist –Assessor to complete

Student Assessment Criteria Assessor to tick Assessor to

the appropriate tick the
box appropriate
box
Section 1 Section 2

Communication | Is the learner able to:  Yes Safety | Is the  Yes

 Communicate clearly with others  No learner able to:  No
 Ask for help when needed  Work safely at
 Follow instructions all times
 Identify the task requirements  Ensure your
including document purpose and actions do not
proposed audience put the safety
 Consult with others to determine of yourself or
meeting concepts and others at risk
requirements
 Clarify task requirements with
supervisor (assessor) as required
Section 3 Assessor to tick the appropriate
document completed by the
student.
Access and read the case study to identify the scope of this
project and extract the following information:
 Define at least four (4) project stakeholders.  Yes
 No
 Identify one (1) delegating authority within this project
that will have decision-making capabilities and explain
how you will get clarification from that delegating  Yes
authority on the project parameters and issues related  No
to that project considering the organisation’s policies
and procedures.
 Identify one limitation related to reporting  Yes
requirements that Lisa might encounter.  No
 What information would be covered in the final report  Yes
and what are the reporting requirements for this  No
project?
 Analyse and clarify the relationship between this  Yes
project and other ongoing projects in Holborne. How  No
would you ensure that your organisation objectives are
achieved?
 List two (2) resources that this project will require.  Yes
 No
 Review and evaluate the outcomes and processes of the  Yes
project. What has been achieved and what does not

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meet the requirements according to the project’s scope  No
and plan?
 Provide at least three (3) strategies or procedures you  Yes
would take to involve team members in the project  No
review.
 Outline what you learned from this project and suggest  Yes
any improvements for future projects.  No
Detailed evaluation report attached  Yes
 No
Assessor’s feedback:

Student outcome:  S
 NS
Assessor Name and Signature:

Date:

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Assessment Task Cover Sheet Task 2 (AT2)

Student details
Student Name: Narinder Singh Student ID:5792
Assessment details

Unit of Competency: BSBPMG430- Undertake project work

Assessment Task 2: Report Writing and Role Play

Date of Submission: 11-01-2023

Assessment Outcome: ☐ Satisfactory ☐ Not Satisfactory

Feedback:

Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this
assessment task is original and has not been copied or taken from another source except where
this work has been correctly acknowledged. I have made a photocopy or electronic copy or
photograph of my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid,
reliable and flexible assessment of this student, and I
have provided appropriate feedback. I also declare that I
have undertaken the indicated assessment integrity
Student: I have received, discussed
checks
and accepted my result as above
Check for plagiarism Software ☐ Yes ☐ No for this assessment and I am aware
Check for copying/collusion ☐ Yes ☐ No of my appeal rights.

Check for authenticity (own work) ☐ Yes ☐ No

Cheating or use of model answers ☐ Yes ☐ No

Signature: .........Narinder singh................................. Signature: ..................................

Date: ......11-01-23.......................... Date: .........................................

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ASSESSMENT 2: PROJECT REPORT & ROLE PLAY

This report will establish how moving a cafe in shaburb would be beneficial in order to save more
cost and survival because due to extremely higher rent which is not affordable in Melbourne CBD.
In this report, I am working with two of my other partners on a project, in which we will focus on
report analysis, planning, consultation and others components of budget, moreover, before, reaching
to final to stage we will review all steps in order to execute this budget.

INTRODUCTION

This report define a project, in which me and my two partners works including five staffs, we are
planning to move this café from Melbourne CBD to shaburb we are not making profit due to
extremely higher cost that is not affordable to us for long time. Initially me and my one partner
agree (Brian), but another Cathy is not ready and she has opposite view, but after discussion we
have chosen a locations relocate this café from Melbourne CBD to shaburb and we distributed
duties among partners so that every work should be accomplished on time and according to
timeframe and this budget will cover up several steps.

REPORT ANALYSIS

Initially we have chosen a location for café in which myself, others partners and other two old staff
will work and we have assigned duties to each member for example Andrew is responsible for
logistics and transportation, Cathy accountable for training for staff and looking after setup of café
and I am responsible for social media and supplier so that I can support endorse café at higher level
and increase customer volume. This budget will take several stages in order to accomplish and
every stages have own components.

First stage is planning which include project name, project period means how long this project go to
get final shape and project objective, projct stakeholders and project requirements. Second stage is
break down project objective that includes Gant chart which shows deliverable, work breakdown,
time, resource requirement and etc. Third work health and safety legislative requirements,
discussion of other parameters and review all stages and finally monitoring and implementing
budget.[ CITATION Lin18 \l 3081 ]

PART A – PLANNING

Project name

Re locating cafe

Project period

Project has been divided into three weeks.

First week -dissembles all cafe packing coffee machine, packing furniture and prepare for
transportation to move all material from old place to new place.

Second week all hardware goods would be transported from old place to new place and internet
connection would be installed to run cafe operation things.

In the final week cafe would be ready for business, coffee machine would be installed, all furniture
would be set up, in other word cafe would be ready for business.

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Objective :

  Re locating café from old place to new place.

  Need to make sure project would be completed into three weeks.
  Keep the quality of the project and the accepted variance can be no lower than 5%

Project Stakeholders:

Stakeholders for the project

Type of Roles
Stakeholder
Customers They will play important role, whatever they will say it would be
marketing, in other terms they will endorse cafe.
Employees The employees will play a big role by communicating with the existing
customers about the move and communication starts with them, as they are
the face of the cafe.
Owners We are three, partners who have invested in this cafe.
Suppliers Suppliers must be informed about new location so that they can make sure
their price and supply according to new location of cafe.
Governments The cafe should be operated accordingly government legislation and it need
to comply with ACC and VIC.

Project budget
Project budget has been set up and estimated amount would be shown in report ahead.

Resource requirements and allocation

Resources allocation has been done with help of internal and external factors and all partners has
been given their task.

Breakdown of project objective

Deliverables: This project will show deliverable and has been pointed out where is required, all the
resources have been assigned and pointed out with help of Gant chart, if require they will be
arranged accordingly. [ CITATION SGl94 \l 3081 ]

Work breakdown
This project will use a work breakdown structure. There will be mainly three sections in the
structure, and they are week 1 (Packing up), week 2 (transport) and week 3 (Setting up). T h e
budget would take those weeks and every work would be completed in timeframe and budget is
also drawn in this cart that has been given below.

Budget and allocation of resources

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Budget has been allocated accordingly provided resources, all resources figure has been drawn in
table below. The work beak down structure in the figure above will be used to allocate the budget
and the resources.

Task Resources Budget

1. Pack up all the furniture Café staff, Removalist $500
2. Pack up the coffee machine Barista $100
3. Disconnect the internet Café manager $200
4. Disconnect the ‘Cash Register’ Café manager $100
5. Pack all the remaining supplies Removalist $300
6. Name tag all the packages Café staff $100
7. Send all the kitchen utensils and crockery in first Hired truck, removalist $500
delivery as ‘Fragile’ item
8. Send all the furniture in 2nd delivery Hired truck, removalist $500
9. Send coffee machine, cash register, internet Hired truck, removalist $500
modem and speaker in the last delivery
10. Setup the furniture Café staff, Removalist $500
11. Setup new internet connection and cash Café manager, owner $300

Register
12. Setup the kitchen Kitchen fitter, Head Chef $600
13. Setup the coffee machine Barista, Café manager $200
14. Mock service before the service day Café staff, Owner $200
Total $4,700
Contingency allocation $500
Total Budget $5,200

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Timeline

The lime will be represented with help of gnat chart would be completed within three weeks as it
has been scheduled and all resources would be allocated within three weeks. and this project pro is
scheduled to start on 17th June 2019 and will finish on 7th July 2019. The five milestones will be
pointed out in red in the Gantt-chart. The Gantt chart is attached in below [ CITATION GIn10 \l
3081 ]

Figure: Gantt-chart (with milestones) of this project [ CITATION May01 \l 3081 ]

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
Work

(ii)WORK HEALTH AND SAFETY (WHS) RELATED RISK AND RISK MANAGEMENT
MATRIX

We will follow health and safety legislative legislation to maintain healthy and safety standard,
we are going to provide proper induction to each employee so that they work according to WHS,
and they should be prepared to perform any activity. In induction process, they will be informed
about cafe structure, and they will be informed about evacuation process in case of
emergency. Moreover, at time of joining employment they will be signed legal contacted in case of
injury they can be commissioned and get allowance.

Risk management strategies:

The project will use below matrix to recognise the risk possibility and will provide
information who is accountable to deal particular problem. [ CITATION Lav08 \l 3081 ]

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
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NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
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Contingency plan to deal with problems

Probability (A)

Risk Score
Impact (B)

Risk name Contingency Action By By When

Staff getting 2 3 6 Training and WHS information Café Before the

hurt while session before the task manager, task
packing up Staff
Furniture
Furniture may get 3 3 9 The café owners will organise Café Before
damaged while
transportation insurance while booking the owners second week
removalists. of the
project
Internet 2 3 6 Speak to Telstra at least a month Café At least 4
connection before the project as the internet manager weeks
not being connection take 2-3 weeks. This before the
established will give the project one 1 week start of the
before the in hand. project
first day of
Operation

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
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Develop budget.

Task Budget
1. Pack up all the furniture $500
2. Pack up the coffee machine $100
3. Disconnect the internet $200
4. Disconnect the ‘Cash Register’ $100
5. Pack all the remaining supplies $300
6. Name tag all the packages $100
7. Send all the kitchen utensils and crockery in first $500
delivery as ‘Fragile’ item
8. Send all the furniture in 2nd delivery $500
9. Send coffee machine, cash register, internet $500
modem and speaker in the last delivery
10. Setup the furniture $500
11. Setup new internet connection and cash $300

register
12. Setup the kitchen $600
13. Setup the coffee machine $200
14. Mock service before the service day $200
Total $4,700
Contingency allocation $500
Total Budget $5,200

7. Approval from partners

As we set up budget cost is $5200 and it is sum of all cost to move from Melbourne CBD to
shaburban area It includes Moving and utilization 15000, setup of café 10000., new tuneless e and
other furniture cost 12000 and other staff that is making total cost of this budget around $5200. We
are three partners and discussed these things with one another and agreed with this budget cost and
ready to move. Initially one of our partners was not ready to relocate this, but cost benefit analysis
she agreed and realized proposed budget is suitable for cafe. At the end of discussion all three
partners has given approval to continue this budget.

8.0 Limitations: At time of preparing budget some limitation need to be accepted by all three
partners.

 All the transportation cost need to be searched online and be compared to one truck rent to
another one and all discussions should be opened to all three partners.

 At time of relocation need to make sure rental cost for new place may be vary as compare to
projected amount.
NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
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 Assigned duties to staff may be very and it depends on staff, would they want to stay with new
location or not.

8.Project template:

Background

Project name Cafe relocation

Start date 17th June 2023
End date 7th July 2023
Budget $5,200
Project Manager Cafe manager
Other management team involvement Three owners

Project outputs
Output one Packing up all the furniture by the end of first week
Output two Transferring all the machines and furniture by the end of second week
Output three Setting up the café in the new location by end of third week

Management comments

Name/Position Andrew (owner 1)

Review Date 16/06/2023
Comments If the project needs any further help for
transporting, I will provide my inputs as I
am well aware of transportation industry
Signature Andrew
Name/Position Brian(owner 2)
Review Date 16-06-2023
Comments The project report looks good. I will try to
communicate the change with customers
through social media
Signature Andrew
Name/Position Cathy (owner 3)
Review Date 16/06/2023
Comments The project report is well made. If it requires
more budget, I will provide the additional
fund.
Signature

PART b- ROLE PLAY

Andrew: Discussed the project background.

 We are moving our café from Melbourne CBD to outer suburb

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
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 Rent is too high.
 We hired an expert, and this re-allocating is his decision

Then Brian had asked for inputs from Andrew and Cathy

 Cathy: Don’t you guys think if we cut cost, it will be much easier than re- allocating?
 Andrew: The expert has provided us a report of cost and benefit analysis. It is actually more
beneficial for us to re-allocate.
 Brian-So, we all agree that we are re-allocating.

Now the team delegated authority:

 Andrew: I will look after logistics of the project (i:e: Hiring a truck)
 Brian: I will look after the budget.
 Cathy: I will look after communicating to the customers on social media and letting the
suppliers now.

1. We need to support the team:

 Take feedback from existing staff:

Cathy: She took feedback from all the staff by next week.

 Mutual agreement:
Andrew: I emphasized that we need to finish the project in 3 weeks.

Cathy: Agreed
Brian: Agreed

Quality of the project:

Andrew: I suggested that we will use Gantt Chart and the variance will be 5%. Brian:
Agreed
Cathy: Agreed

Project finance:
Cathy: She proposed that she will look after the budget. She also promised that she will
provide us a report on this by 3 days.

Resource allocation and responsibilities:

Andrew: Cathy told that he will train the staff to communicate to the customers about where
we are re-allocating and the new menu

Brian: I suggested that Logistics will be my duty as agreed before

Cathy: Budget will be my duty as agreed before

Summing up the meeting:

Andrew: So, we all agreed on 3 week is the duration of the project?

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
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Brian: The first week is to pack up everything
Andrew: The second week will be transportation, supplier and communication
Brian: The last and 3rd week will be setting up the new cafe. All the best guys and best of luck.

PART C – IMPLEMENTING AND MONITORING

There are following components need to be implemented and monitored in this budget.
a) Expenses: All the expenses such as hiring removalist, hiring truck, buying new internet
connection and so on needs to be recorded and be informed all three owner and should be kept for
future record.

b) Task completion: All the financial record should be recorded by project manager and manger are
responsible for all financial activities.

c) Variance: If the project faces any variance in budget, resource or time, then the café manager
who is the project manager should record variance and keep all record of variance.

The cafe uses Xero software to do keep their financial activities and record all financial activities,
they will introduce new tab in the Xero software with the project name to record all the transactions
including the invoices, payment receipts, bank payments and payroll.

Conclusion

To sum up this project, in this project cafe would be relocated at new place will be beneficial
instead of running cafe at old place, all resources have been assigned to all three partners.
Moreover, a budget, risk management and contingency plan has been prepared.

REFERENCE LIST

Bibliography

Globerson, S. (1994 ). WBS. International Journal of Project Management.

Indelicato, G. (Jun 2, 2010). Work breakdown structures:

Lavanya, N. &. (2008).). PMI. Risk analysis and management.

Maylor, H. (2001). Beyond the Gantt chart:: Project management moving on. European
Management Journal, 19(1), 92-100.

McGrego, L. (OCTOBER 01, 2023). Project management Digital Article. Project management.

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
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Project checklist - Assessor to complete:

Student Assessment Criteria Assessor to tick Assessor to

the appropriate tick the
box appropriate
box
Section 1 Section 2

Communication | Is the learner able  Yes Safety | Is the learner  Yes

to:  No able to:  No
 Communicate clearly with  Work safely at all
others times
 Ask for help when needed  Ensure your
 Follow instructions actions do not put
 Identify the task requirements the safety of
including document purpose and yourself or others
proposed audience at risk
 Consult with others to determine
meeting concepts and
requirements
 Clarify task requirements with
supervisor (assessor) as required
Section 3 Assessor to tick the appropriate
document completed by the student.
 Introduce the project by defining the project scope,  Yes
name of the project, Project period, project  No
objectives, project stakeholders, project budget and
resource requirements and allocation.
 Include a Gantt chart in the report to explain the
following points:
 Deliverables;
 Work breakdown;  Yes
 Budget and allocation of resources;  No
 Timelines;
 Risk management; and
 Recordkeeping and reporting.
 Identify one WHS risk and include a strategy to  Yes
manage the mentioned risk while also including the  No
responsibility of the individual.
 Develop a project plan by using the Appendix 2-  Yes
Project plan template  No
 Complete the project budget Approval template and  Yes
the Project responsibilities template to get the  No
NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
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approvals from team members in Part B.
 Did the learner (when playing the role of Andrew)  Yes
conduct a meeting with the other 2 owners to discuss  No
the project budget?
 Did the learner (when playing the role of Andrew)  Yes
discuss the responsibilities of each owner in the  No
project?
 Did the learner (when playing the role of Andrew)  Yes
make a written note on all the points discussed in the  No
meeting?
 Did the learner (when playing Andrew) was clear  Yes
and concise when briefing the other two partners?  No
 Did the learner (when playing Andrew) get the  Yes
necessary approvals from the other 2 partners?  No
 Did the learner (when playing the role of other  Yes
partner) read through the documents and then sign  No
for approval?
 Was the learner prepared and confident during the  Yes
roleplay?  No
 Did the student sort all the documents before the  Yes
beginning of the roleplay?  No
 Did the student involve the other owners when  Yes
planning the project?  No
 Did the learner (when playing the role of Andrew)  Yes
finalise the project plan by gaining approvals?  No
 Did the learner consider all the points as mentioned  Yes
in Part C of the assessment?  No
 Did the learner identify 3 types of data for record  Yes
keeping?  No
 Did the learner develop 3 strategies to implement and  Yes
monitor the plan for managing project finances,  No
resources and quality?
 Did the learner review the project outcome with the  Yes
project partners?  No
 Did the learner, have a group discussion with the  Yes
team as in Part B of the assessment and mention the  No
outcome in the report?
 Did the learner forward the documents to the  Yes
stakeholder?  No
 Did the learner check for risk management and  Yes
ensure the project outcomes are met and deliverables  No
NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
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are achieved?
 Was the learner’s report concise and clear?  Yes
 No
 Was the learner’s report easy to understand and well  Yes
formatted?  No
Detailed evaluation report attached  Yes
 No
Assessor’s feedback:

Student outcome:  S
 NS
Assessor Name and Signature:

Date:

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
Work

Assessment Task Cover Sheet Task4 (AT4)

Student details
Student Name: Narinder Singh Student ID:5792
Assessment details

Unit of Competency: BSBPMG430 Undertake Project Work

Assessment Task 4: Knowledge Test

Date of Submission:
Assessment Outcome: ☐ Satisfactory ☐ Not Satisfactory
Feedback:

Student Plagiarism Declaration: By submitting this assessment to the college, I declare that this
assessment task is original and has not been copied or taken from another source except where
this work has been correctly acknowledged. I have made a photocopy or electronic copy or
photograph of my assessment task, which I can produce if the original is lost.
Assessor: I declare that I have conducted a fair, valid, Student: I have received, discussed
reliable and flexible assessment of this student, and I and accepted my result as above
have provided appropriate feedback. I also declare that I for this assessment and I am aware
have undertaken the indicated assessment integrity of my appeal rights.
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Check for plagiarism Software ☐ Yes ☐ No

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
Work
Check for copying/collusion ☐ Yes ☐ No
Check for authenticity (own work) ☐ Yes ☐ No
Cheating or use of model answers ☐ Yes ☐ No

Signature: . Narinder Singh................................ Signature: ..................................

Date: ..............11-01-24............................ Date: ........................................

ASSESSMENT 4:

WRITTEN QUESTION AND ANSWER

1 Give to examples of project management tools and describe how they contribute to a project.

Example 1- Gantt Chart : It is one of the most important tool of project management it contributes
many ways.
Clarity: It provides information multiple task in one document.

Communication: It is much easier to communicate during team meetings because it is visually easy
to understand.

Time management: It tell the way how timeline is linked to deadlines. Flexibility: It y easy to
understand for all is very customized and flexible and very to staff.

Example 2- Work breakdown structure: The benefits are –

It helps the project manager to set up how much work required. It allocates resources to the task
effectively
It helps identifying the milestones
It helps allocating the resources.

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
Work
2. Describe at least five (5) types of documents and other sources of information commonly used in
defining the parameters of a project.

i. Client requirement: It is initial stage that shows how to set up work for planning.
ii. Company policy and guideline: The company guideline needs to be rewired before starting
the scope as it will give information if the project will be start or not.
iii. Agreed project framework: The framework needs to be approved by the management .The
management needs to support with resources for the decided framework and then initiate
other work.
iv. Feasibility study: Research and development team will do the feasibly test to

determine the scope of the project whether it is suitable for parameter or not.

Concept approval: The top management has to provide an initial approval of the scope after having
discussion with responsible staff.

3. Describe 3 (Three) examples of risk review steps to identify and manage risk in a project.

i. Regular risk discussions in project meetings:

When a meeting held. Feedback is taken at this time, if any risk arise can be solved with
help of staff discussion in meeting.
ii. Scheduled formal reviews:
The formal reviews are scheduled every week. These formal reviews will list all the possible
risks and action required in particular area.
iii. Risk control audits: Audits aims to tell company how much they maintain and give a scope
for future, on the basis of audit new strategies are formed.

4. Think of a business and give example of mission statement, long term goals, short term
objectives and key operation strategies for the chosen business.

Business name: Seven Eleven Industry: Retail

Mission statement: Provide the good quality retail service to customers with maximum customer
satisfaction.

Long term goals: Expand the service across America by 2021 and compete other retail industry in
Australia.

Short term objectives: Introduce seven eleven stores in every state Australia by 2022. Key
operational stranger: Creating home brand products.

5. Based on the project you have developed in Task 1, explain what organisation’s procedures, and
processes you need to follow related to:

 Lines of authority and approval:

The lines of authority maintained in the project was according to top-down management of
hierarchy where the cafe owners were the top management, then the cafe manager and rest
of the staff. All the cafe owner and staff need to make sure they signed documents at time of
starting any work.
 Quality assurance: The cafe used Gantt chart, work break down structure and estimated
value was calculated at the beginning of the project, and the variance approval was 5%. At

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
Work
the end of the project the actual value was recorded, and variance calculated to be 3.79%
which was lower than 5%.
 Human resources: The cafe owners responsible to allocate jobs to staff, and they will even
rostered time to staff, moreover, they are accountable to inform all they legal compliance to
staff.
 Budgets and finances: The cafe owners have decided to finance the move by themselves
without borrowing money from financial institution. The finance was maintained by Xero
software.
 Recordkeeping: The cafe used logbooks to records all the project tasks and Xero software
was used to record all the financial transactions and at time of audit there should be no
missing of any documents.
 Reporting: Weekly emails was used as form of reports to update all the internal stakeholders
about the project and keep inform every staff about their rosters and payment.

6. What is the project work health and safety requirements that apply to the project you have
developed? Also explain two (2) other legislative and regulatory contexts related to this project.

WHS requirements:

i. Feedback: Regular feedback from employees meeting will take place to ensure WHS is
applied throughout the project.
ii. Training session: A Induction will be conducted for the staff on how to handle furniture
while packing to eradicate risk of physical damage to maintain health and safety standard.
iii. Weekly meeting: The formal weekly meeting will on WHS and will let management know
how employees will comply with WHS.

Australian legislation:

 Safe Work Australia: It is the national policy, which aims to improve work health and safety
for workers across all the industry. The business make sure it complies with the legislation
 Work Health and Safety Act 2011: This act provides the framework of the WHS policies
for any business in Australia and this project has used their template to establish the WHS
policy for the project.

6.Explain what an organisation chart is and how it can help you to ensure project team members
knows their responsibilities?

Organisation chart:
It shows the hierarchy of an organization. The chart provides information from top to bottom
responsibilities and provides information how a channel of information linked to one another
in the organization chart.

Figure: A sample organizational chart

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
Work

How it helps ensuring team member’s responsibility:

The chart clearly shows which employee is answerable to whom. The chart provides information
who is responsible for particular task and how they need to perform any task. Moreover, in this
chart it is clearly mentioned how staff linked to one another.

8. Name three different ways you can support a team.

1. By providing training
2. Organising one to one session.
3. By taking feedbacks and implementing feedback.

9.How can you check you have achieved deliverables?

At the completion of the project, the project manager reviews the Gantt Chart to check variance
between actual work done and the planned work done. The variance percentage shows how
effectively the project has achieved deliverables. The project manager then documents the result,
and this record can be used for future projects. Organisations also use below tool to check the
deliverables are met and it will perform away how they can be effective to achieve deliverable.

10. How can you help to ease the transition of staff involved in the project to new roles or
reassignment to previous roles?

The best method is to sit down one and one where the manager explains the new roles and focus
what manger discussing to all staff, what is expected from the employee. Often the new roles are
communicated to the employee with an email which creates a lot of confusion.

NARINDER SINGH
STUDENT ID-5792
 BSBPMG522 – Undertake Project
Work
However, face-to-face communication provides the employee to ask question directly and thus, the
transition is smoother in this way manger and staff are bond in good work relation in which they
could have good discussion.

In addition, training or mentoring needs to be organised for the new role to motivate the employee
and make him/her ready for the new role. This provides a lot of confidence for the employee during
transition period.

11. How can you document lessons learned from the assessment and what particular areas might
you focus on?

Documenting the lessons:

i. Formal email: After completion of every meeting, there should be a formal email to every
stakeholder, mostly those who are the parts of the discussion because they should be
informed.
ii. Project log book: Another great tool to document events is the project log book. It will be
documented under the project completion phase and can be revisited later if required for
future projects in case of audit it help a lot to achieve goal for future.

Areas to focus on:

Wrong forecast: All the forecasts for resources should well predicated and transparent.
Required additional resource: The tasks those required additional resources will need to be recorded
so that in case of future references, they would be used in efficiently.
Variance: All the tasks that caused variance needs to be listed and the reasons need to mention and
all documents need to fare and fairly listed for future.
Work health and safety related risk

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 BSBPMG522 – Undertake Project
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NARINDER SINGH
STUDENT ID-5792