Lesson 13

Welcoming a Guest

Role Play
Secretary: Good morning, Mr. John. How are you today?
John: Good morning. I'm doing just fine, thank you. And how are you today?
Secretary: Just fine as well. I’d like to thank you again for visiting our office despite your
busy schedule.
John: Of course. I look forward to meeting with your manager.
Secretary: Likewise. If you could take a seat here, our manager is going to be right with you.
Would you like something to drink?
John: Coffee would be great.
Secretary: Sure. How would you like your coffee?
John: With milk and sugar, please, if that doesn’t cause too much trouble.
Secretary: May I ask how you would like your coffee?
John: That coffee would be great.
Secretary: Of course not. (Makes the coffee and serves it to John).
John: Thank you.
Secretary: It is my pleasure. If you don’t mind, I would like to schedule your meeting for
next month. Would you prefer the morning or afternoon?
John: Let me check my schedule. (Looks at his Google Calendar) I would prefer to meet in
the afternoon.
Secretary: Certainly. I will make arrangements for an afternoon meeting. Is there a specific
date that works best for you?
John: The second Tuesday of next month should work well.
Secretary: Got it. Second Tuesday in the afternoon. I'll arrange that and send you a calendar
invite.
John: Perfect. I appreciate your help.
Secretary: It's my pleasure, Mr. John. If there's anything else you need in the meantime, feel
free to let me know.
John: Thank you. I'm looking forward to our meeting.
Secretary: As are we. Have a great day!
Dưới đây là một số cấu trúc ngữ pháp quan trọng trong bài hội thoại giữa
John và thư ký:
1. Chào hỏi và trả lời chào hỏi:
- "Good morning, Mr. John. How are you today?"
- "I'm doing just fine, thank you. And how are you today?"

2. Cảm ơn và đánh giá:

- "I’d like to thank you again for visiting our office despite your busy schedule."
- "It is my pleasure."

3. Dự định và mong đợi:

- "I look forward to meeting with your manager."
- "Likewise."

4. Đề nghị và đồng ý:
- "Would you like something to drink?"
- "Coffee would be great."
- "Sure. How would you like your coffee?"
- "With milk and sugar, please, if that doesn’t cause too much trouble."
- "Of course not."

5. Cảm ơn và biểu lộ lòng biết ơn:

- "Thank you."
- "It is my pleasure."

6. Đề xuất và hỏi ý kiến:

- "If you don’t mind, I would like to schedule your meeting for next month."
- "Would you prefer the morning or afternoon?"
- "Let me check my schedule. I would prefer to meet in the afternoon."

7. Xác nhận và chấp nhận đề xuất:

- "Certainly. I will make arrangements for an afternoon meeting."
- "Perfect. I appreciate your help."
8. Mở rộng thêm thông tin:
- "Is there a specific date that works best for you?"
- "The second Tuesday of next month should work well."

9. Cam kết và đảm bảo:

- "I'll arrange that and send you a calendar invite."
- "It's my pleasure, Mr. John. If there's anything else you need in the meantime, feel free to
let me know."

10. Kết thúc hội thoại:

- "I'm looking forward to our meeting."
- "As are we. Have a great day!"
Challenges
1. Discuss how you would welcome a new expat who just joined your company.
- Begin with a warm greeting and welcome.
- Introduce yourself and express your readiness to support the new person.
- Provide basic information about the work environment and company culture.
- Propose organizing an introduction session or welcoming event to help them quickly
adapt and connect with colleagues.

2. Would you prefer to take a new colleague to lunch or dinner in their first week?
Why?
- You would prefer taking a new colleague to lunch to create opportunities for a more
informal and comfortable meeting.
- Lunchtime is usually shorter, providing a chance for discussion and sharing in a time-
efficient manner.
- Lunch occasions tend to be lighter and friendlier, creating favorable conditions for
communication and mutual understanding.

3. How do you usually like your coffee or tea?

- Introduce how you prefer your coffee or tea.
- Specify whether you like your coffee with milk and sugar or not.
- If you prefer tea, describe the type of tea you favor and whether you add sugar or milk.

4. What is your schedule for tomorrow? Please explain to your coach in detail.
- Describe in detail your schedule for tomorrow, including meetings, tasks to be completed,
and any important events.
- Emphasize and describe any special plans you have.
- Suggest flexibility if possible, or specify times when you would be available for further
discussion about your schedule.