+1 206 999 9999
NANCY SEMER
PRO BUSINESS PARTNER SR
EDUCATION
Associate degree
Seattle Central College
Bachelor of Arts in
Organizational Leadership
Arizona State University
Expected August 2024
KEY STRENGTHS
PROFESSIONAL
Relationship Management
Talent Management
Employee Relations
Conflict Resolution
Compensation & Benefits
Performance Management
Leadership Guidance
Training & Development
Global Mindset
Facilitation
Organizational Change
Job Family Review
DiSC and Hogan Assessment
Strong Organizational Skills
Project Management
Creative Problem Solving
Career Guidance
Partner Advocate
Team Morale
TECHNICAL
Microsoft Word
Microsoft Excel
Microsoft Forms
Miro
Performance & Rewards Tool
PowerPoint
Partner Central
ORG 360
SAP
Taleo
Google docs
Not listed for ASU Course
Greater Seattle Area
linkedin.com/in/nancysemer
PROFILE
I am a dynamic HR professional with a proven track record in partner
engagement, leadership guidance, and relationship management. My
passion lies in facilitating strong partnerships, enabling leaders to achieve
their strategic objectives, and fostering a positive workplace culture while
keeping Starbucks values front of mind. I pride myself in being a connector
and leader while upholding inclusion and belonging as part of my values. I
am excited to leverage my expertise and enthusiasm within the Marketing
& Loyalty and Global Design Studio team, where I can contribute to the
success of partners, leaders, and teams in pursuit of their organizational and
individual aspirations.
EXPERIENCE
PRO BUSINESS PARTNER SR
STARBUCKS COFFEE COMPANY | 2020 – current
Global Coffee, Social Impact and Sustainabilit y
Global Channel Development , CAP
Seasoned PRO Business Partner with a proven ability to align PRO
strategies with business goals and driving partner engagement.
Recognized for expertise in cultivating positive partner relationships across
global teams and implementing impactful talent management solutions. A
strong connector and relationship builder, skilled in spearheading PRO
initiatives, partner engagement strategies, and performance development.
Known for collaborative efforts with leadership, contributing to the
development and execution of PRO programs aimed at elevating partner
engagement, talent development, and overall productivity.
Key deliverables include:
• Led global talent discussions, fostering cross-cultural collaboration.
• Enhanced people leader capabilities through assessments.
• Supported DAIBO Partner Experience Survey team as a dedicated
PRO business partner.
• Drove talent planning for executive assistant sr population.
• Facilitated organizational design and job family reviews for
increased efficiency.
• Developed and led a professional development series.
• Organized PRO BP sessions related to best practice sharing, peer
engagement, mentorship, development.
PARTNER RESOURCES ASSOCIATE SR.
STARBUCKS COFFEE COMPANY | 2017 – 2020
Kent Flexible Plant
As an on-site generalist at the Kent Flexible Plant, I provided
comprehensive support to manufacturing partners and leadership, guiding
them through employee relations issues in line with Starbucks mission and
values. Collaborating with talent acquisition and business leaders, I ensured
the recruitment of top talent, aligning with business needs. I successfully
led quarterly talent discussions and year-end performance and rewards
meetings, providing valuable resources for achieving results. Cultivated
success through meaningful interactions and connections with partners,
fostering a positive and inclusive work atmosphere.
ADDITIONAL
DISABILITY ADVOCACY NETWORK
Member 2014-current
National Board Member
• 2015-2017
• 2021-current
In my role as a board member of
the DAN, I take immense pride in
championing the voices of our
partners, ensuring that partners
are heard through both network
events and personalized
connections. Our commitment as a
network is reflected in our
collaboration with the business,
striving to create an inclusive
experience for both partners and
customers. Recognizing that
accessibility is a journey marked by
progress, we, as a network, are
committed to providing support
throughout this ongoing journey.
ARMED FORCES NETWORK
Member 2015 -current
COFFEE MASTER
Original certification 2015
Renewal certification 2023
EXPERIENCE (CONTINUED)
R EC R U I T ER
STARBUCKS COFFEE COMPANY | 2015 – 2017
All administrative positions for NA and Canada
Technology, PRO, Channel Development, Store Dev .
Cultivate strategic partnerships with business leaders and
organizational stakeholders to secure top talent for Starbucks. Hold an
unwavering dedication as a committed advocate for the business, all
while upholding our core mission and values of Starbucks. Skilfully
coordinate an outstanding candidate experience throughout all stages
of the recruiting process, from strategic planning and sourcing to
conducting interviews and negotiating offers, all driven by a mission to
attract and hire the most exceptional talent for Starbucks.
S R C O O R D I N A T O R , T A L EN T A C Q U I S I T I O N
STARBUCKS COFFEE COMPANY | 2013 - 2015
Supported the Talent Acquisition director team for enterprise and
retail groups, overseeing calendar management, travel arrangements,
budgeting, onboarding, meetings, and overall team support. Led the
training and onboarding for new coordinator team members, acting as
a mentor to foster their professional growth and providing unwavering
morale support to ensure a fun and cohesive team environment.
R EL O C A T I O N C O N S U L T A N T (P S P a t S t a r b u c k s )
CARTUS MOBILITY GROUP | 2011 - 2013
Initiated the role of the first on-site relocation consultant at Starbucks,
providing consultative services to Talent Acquisition, PRO, and
business leaders. Acted as an advocate for new or existing partners
while adhering to budgetary parameters. Collaborated closely with the
Global Mobility team to ensure policy compliance, manage exceptions,
and address budget needs. Played a key role in the formulation of
Starbucks' relocation guidelines and policies, supporting both
domestic and global relocation authorizations.
EXECUTIVE RELOCATION PROJECT MANAGER
CARTUS MOBILITY GROUP | 2011 – 2011
Collaborated seamlessly with the Microsoft executive recruiting team
to guarantee an outstanding relocation experience for all executives.
Functioned as a dedicated ambassador for the relocation program,
personally meeting with candidates and their family members. Served
as the singular point of contact for all relocating executives, efficiently
overseeing budget management, exceptions, and addressing
escalations, as necessary.
INTERNATIONAL & DOMESTIC RELOCATION CONSULTANT
CARTUS MOBILITY GROUP | 2006 - 2011
Deliver exceptional customer service to Microsoft employees and their
family members, overseeing their relocation processes both
internationally (China, India, UK) and domestically within the United
States. Serve as a liaison between clients and relocation vendors,
ensuring a seamless and efficient transition. Effectively manage a high
caseload through the application of organizational prowess, effective
communication skills, and a compassionate approach, recognizing the
inherent stress associated with relocation.