1.You are a Scrum Master in a software project.

The development team has been consistently failing to

meet sprint goals, leading to low morale and risk of burnout. You need to address this issue to improve
performance in future sprints while ensuring team well-being. What action should you take to resolve
this situation effectively?

A. Facilitate a retrospective to identify areas for improvement.

B. Extend the sprint durations to reduce pressure.

C. Take on some of the development tasks yourself.

D. Report the situation to higher management for guidance.

2. In a crucial phase of a new product development project, you realize that your team is significantly
understaffed, leading to potential delays in critical milestones. The client has emphasized the
importance of meeting the initial deadline. As the project manager, how should you address this
resource constraint while aiming to meet the project deadline?

A. Continue with current resources, hoping to meet the deadline.

B. Reduce the project scope to match current staffing levels.

C. Mandate overtime for current team members to meet the deadline.

D. Request additional resources from functional management or HR.

3. Mandatory safety checks to adhere to a tight schedule. This lapse, while not causing immediate harm,
violates safety protocols and could affect project compliance. What is the most appropriate course of
action to maintain ethical standards and ensure project safety?

A. Overlook the incident, given no immediate harm was caused.

B. Report the team member to the ethics committee for a formal review.

C. Directly confront the team member demanding an explanation.

D. Address protocol breach, reinforce safety compliance, and update stakeholders.

4. During a quality audit of your ongoing engineering project, it is discovered that certain project
deliverables are not meeting the specified quality standards. This issue has raised concerns among your
stakeholders and could potentially impact the project's reputation. As the project manager, what should
be your first step in addressing these quality concerns?

A. Reassign the tasks to more competent team members.

B. Conduct a thorough review of the quality management plan and adjust processes.

C. Disregard the audit findings to avoid project delays.

D. Inform the client about the issues and ask for their guidance.

5. As the project manager of a large-scale IT implementation, you've noticed a gradual decline in team
performance. Upon investigation, you find that the team's morale is low due to recent project
challenges and increased workload. What strategic action should you take to address this issue and
enhance team performance and morale?

A. Implement team-building activities to boost morale.

B. Identify underlying causes of low morale and work on solutions.

C. Increase monitoring of team members’ work.

D. Instruct the team to focus solely on task completion.

6. You are facing significant delays in your project due to a key vendor's inability to deliver essential
components on time. This delay is jeopardizing the project timeline and has caused concerns among
stakeholders. As the project manager, what is the most effective approach to manage this situation and
maintain the project schedule?

A. Seek an alternative vendor immediately for the components.

B. Adjust the project schedule to accommodate the delay.

C. Penalize the vendor for failing to meet contract terms.

D. Engage in a discussion with the vendor to explore possible solutions.

7. You are managing a high-profile software development project. Mid-project, key stakeholders begin
to request additional features that, while potentially adding value, were not part of the initial scope.
These requests risk causing project delays and budget overruns. How should you navigate this situation
to maintain control over the project’s scope and ensure stakeholder satisfaction?

A. Review requests, assess impacts, and adhere to change control procedures.

B. Escalate the issue to senior management for their intervention.

C. Approve extra features to keep stakeholders content.

D. Decline additional requests to maintain the original plan and budget.

8.You're leading a complex infrastructure project with multiple stakeholders. Over time, you notice a
decrease in stakeholder engagement and satisfaction, stemming from ineffective communication.
Stakeholders feel inadequately informed about project progress and decisions. To rectify this issue and
enhance communication effectiveness, what should be your initial action?

A. Increase the frequency of status meetings with stakeholders.

B. Reassess and update the communication plan to align better with stakeholder needs.

C. Immediately distribute a detailed project progress report to all stakeholders.

D. Suggest stakeholders directly contact team members for updates.

9.During a routine risk assessment of your ongoing IT project, your team identifies a new risk associated
with recent technological advancements that could potentially impact project outcomes. This risk was
not initially foreseen in the project's risk register. What should be your approach to effectively integrate
this new information into your project management strategy?

A. Disregard the risk as it was not part of the original risk assessment.

B. Update the risk register and conduct a detailed analysis of the new risk.

C. Immediately implement a predefined risk response plan.

D. Consult with the project sponsor for advice on how to proceed.

10.You are managing a technology upgrade project when two experienced team members have a
significant disagreement over a technical solution. This conflict is creating tension within the team and
impacting project progress. As the project manager, what is the most effective approach to resolving
this conflict and maintaining team productivity?

A. Allow them to resolve it on their own, promoting autonomy.

B. Escalate the conflict to senior management for resolution.

C. Understand each perspective, mediate a discussion to find common ground.

D. Decide in favor of the more experienced member for expedited decision-making.