Professional Documents
Culture Documents
16.2.4 Yes 0% Schedule monthly meetings with key stakeholders 10 days Mon 22/11/14
16.2.5 Yes 0% Engage stakeholders and maintain the matrix as 255 days Tue 22/11/01
per approved stakeholder engagement plan
16.4.3 Yes 0% Refine email and send out survey (1) 2 days Fri 23/02/10
16.4.4 Yes 0% Monitor participation and send out reminders 15 days Fri 23/02/10
16.4.5 Yes 0% Prepare Change Readiness Assessment Report 6 days Thu 23/02/23
16.4.6 Yes 0% Feed actions into the various CM plans 9 days Fri 23/03/03
16.4.9 Yes 0% Conduct Final Readiness Assessment (periodic) 5 days Mon 23/03/06
16.5 Yes 0% Change Agent and System Champion Network 263 days? Mon 22/10/03
16.5.1 Yes 0% Review the Change Agents and System 2 days Mon 22/10/03
Champions roles and responsibilities and criteria for
selection
16.5.2 Yes 0% Meet with business representatives and provide 54 days? Mon 22/10/03
criteria
16.5.3 Yes 0% Obtain / Confirm names for nomination 54 days? Mon 22/10/03
16.5.4 Yes 0% Train and Induct Change Agents /System 54 days? Mon 22/10/03
Champions
16.5.5 Yes 0% Engage with the network on a regular basis per 191 days? Wed 23/02/01
Stakeholder Engagement Plan
16.5.6 No 0% Pre-go live sessions with Change Agents / System 19 days Mon 22/10/03
Champions
16.5.7 Yes 0% Change Agent / System Champion Support 191 days Wed 23/02/01
16.6 Yes 0% Supplier Awareness and Comms 263 days? Mon 22/10/03
16.6.1 Yes 0% Initiate work and validation with suppliers 54 days? Mon 22/10/03
16.6.2 Yes 0% Prepare and publish initial awareness comms 10 days Wed 22/11/02
16.6.3 Yes 0% Conduct awareness sessions 76 days Tue 23/01/10
16.6.4 Yes 0% Document findings and actions report 9 days Wed 23/05/03
16.6.5 No 0% Prepare and publish supplier/ customer comms - 1 day Mon 23/09/04
Go Live
16.6.6 Yes 0% Provide necessary post-implementation support 21 days Tue 23/10/03
16.7.2 Yes 0% Obtain sign off of Communication plan 5 days Mon 22/08/22
16.7.6 Yes 0% Develop and publish communication related to 84 days Mon 22/09/19
Awareness
16.7.7 Yes 0% Develop and publish communication related to 59 days Thu 23/02/02
Desire
16.7.8 Yes 0% Develop and publish communication related to 86 days Mon 23/04/03
Knowledge
16.7.9 Yes 0% Develop and publish communication related to 43 days Thu 23/06/22
Ability
16.7.10 Yes 0% Develop and publish communication related to 23 days Sat 23/09/30
Reinforcement
16.8 Yes 0% Sponsor Roadmap 298 days? Mon 22/08/15
16.8.1 Yes 0% Develop Sponsor Roadmap 5 days Mon 22/08/15
16.8.2 Yes 0% Onboard sponsors and obtain their commitment 30 days Mon 22/08/15
of the roadmap
16.8.3 Yes 0% Execution of Sponsor Roadmap 32 days? Mon 22/09/26
16.9 Yes 0% Business Awareness Sessions 69 days? Mon 22/09/12
16.9.1 Yes 0% Prepare for business awareness sessions 5 days Mon 22/09/12
16.9.2 Yes 0% Conduct business awareness sessions 54 days? Mon 22/10/03
16.9.3 Yes 0% Consolidate and report any gaps / concerns 5 days Wed 23/01/04
16.9.4 Yes 0% Close gaps and resolve any business issues/ Input 5 days Wed 23/01/11
into other CM Plans
16.10 Yes 0% Business Readiness Sessions 34 days Mon 23/08/07
16.10.1 Yes 0% Prepare for business readiness sessions 5 days Mon 23/08/07
16.10.2 Yes 0% Conduct business readiness sessions 25 days Tue 23/08/15
16.10.3 Yes 0% Consolidate and report any gaps 1 day Tue 23/09/19
16.10.4 Yes 0% Close gaps and resolve any business issues 32 days Wed 23/09/20
16.11 Yes 0% Pre Go-Live Activities 24 days Mon 23/08/28
16.11.1 Yes 0% Conduct pre-go live activities 27 days Mon 23/08/28
16.11.2 Yes 0% Send out support model communication and 9 days Mon 23/08/28
levels of support
16.12 Yes 0% Go-live 27 days Mon 23/10/02
16.12.1 Yes 0% Go-live support and hand holding (onsite) 28 days Mon 23/10/02
16.12.2 Yes 0% Celebration 1 day Tue 23/11/07
16.13 Yes 0% Post go live assessment 57 days Mon 23/10/02
16.13.1 Yes 0% Refine post go-live assessment questionnaire 2 days Tue 23/10/17
16.13.2 Yes 0% Conduct post go live assessment 6 days Tue 23/10/17
16.13.3 Yes 0% Monitor system usage and establish if there are 22 days Mon 23/10/02
any compliance challenges
16.13.4 Yes 0% Monitor how the new business processes are 22 days Mon 23/10/02
being used, and if the "old way of doing things“ is still
being used
16.13.5 Yes 0% Review the calls logged with Support Desk and 22 days Mon 23/10/02
determine if there are any people-related issues
16.13.6 Yes 0% Analyze the data, identify patterns and themes, 22 days Mon 23/10/02
then Develop mitgations or corrective actions for any
issues identified.
16.13.7 Yes 0% Conduct a session with business to evaluate the 3 days Mon 23/10/30
overall effectiveness of the change management
program and identify any weaknesses
16.14.2.3 Yes 0% Agree and finalise training approach per 39 days Mon 23/04/03
Country
16.14.2.4 Yes 0% Sign-off Training Plan with each Country 39 days Mon 23/04/03
16.14.3.4 Yes 0% Conduct a training assessment survey (user 23 days Tue 23/01/31
roles and responsibilites)
16.14.3.5 Yes 0% Compile learning curriculums (per module) 52 days Thu 22/12/01
16.14.3.6 Yes 0% Agree and finalise learning curriculums for each 22 days Thu 23/03/02
Country
16.14.3.7 Yes 0% Sign-off learning curriculums with each Country 22 days Thu 23/03/02
16.14.4.4 Yes 0% Identify training venues and book 95 days Tue 22/11/01
venues(considering county user locations)
16.14.4.5 Yes 0% Identify laptop requirements (cost implication)/ 95 days Tue 22/11/01
acquire laptops
16.14.4.6 Yes 0% Identify IT infrastructure for training delivery 95 days Tue 22/11/01
16.14.4.7 Yes 0% Identify catering requirements (cost 95 days Tue 22/11/01
implication)
16.14.4.8 Yes 0% Create Training Schedule (dates, time and 22 days Thu 23/03/02
venue)
16.14.4.9 Yes 0% Socialise TNA and Training Schedule per 39 days Tue 23/04/04
Country
16.14.4.10 Yes 0% Sign-off TNA and Training Schedule per Country 39 days Tue 23/04/04
16.14.4.11 Yes 0% Manage training invitations (Send invitations 21 days Fri 23/06/02
for super user, process embedworkshop and system
training)
16.14.4.12 Yes 0% Manage scheduling and re-scheduling activities 110 days Fri 23/06/02
(until post go live)
16.14.5 Yes 0% Content Development 155 days Tue 22/11/01
16.14.5.1 Yes 0% Compile Content Development Plan 22 days Thu 23/03/02
16.14.5.2 Yes 0% Socialise Content Development Plan and QA 17 days Tue 23/04/04
process (With SME's)
16.14.5.3 Yes 0% Identify current learning design tools in support 22 days Thu 23/03/02
of content development/assessments/training
evaluations/attendance registers
16.14.5.4 Yes 0% Receive access to current tools to commence 22 days Tue 23/04/04
content development
16.14.5.5 Yes 0% Get access to SIT Clone training instance 48 days Wed 23/01/18
16.14.5.6 Yes 0% Develop Process Embedment content (process 70 days Tue 23/03/28
id cards) (include workarounds)
16.14.5.7 Yes 0% Develop e-Learning content (include 30 days Tue 23/05/09
workarounds)
16.14.5.8 Yes 0% Develop Simulations (include workarounds) 30 days Tue 23/05/09
16.14.5.9 Yes 0% Develop Assessments per module (include 156 days Tue 22/11/01
workarounds)
16.14.5.10 Yes 0% Develop Training Evaluations 156 days Tue 22/11/01
16.14.5.11 Yes 0% Get access to UAT Clone training instance 25 days Tue 23/04/18
16.14.5.12 No 0% Update training content based on any changes 10 days Mon 23/06/19
from UAT
16.14.5.13 Yes 0% Conduct QA sessions on all content developed 22 days Tue 23/05/09
(With SME's)
16.14.5.14 Yes 0% Update training content based on QA sessions 22 days Thu 23/06/08
16.14.6.9 Yes 0% Test laptops to ensure required training 9 days Mon 23/06/26
instance is in working order
16.14.6.10 Yes 0% Training venue setup and ready for training 9 days Mon 23/06/26
delivery
16.14.6.11 Yes 0% Allocate all e-Learning modules to users 21 days Mon 23/07/03
16.14.6.12 Yes 0% Change to assist with Comms 42 days Mon 23/06/05
16.14.6.13 Yes 0% Prepare and send out communications to all e- 42 days Mon 23/06/05
Learning users
16.14.6.14 Yes 0% Send out notification to all users to access and 21 days Wed 23/07/05
complete e-learning
16.14.6.15 Yes 0% Track users accessing and completing e-learning 21 days Wed 23/07/05
courses
16.14.6.16 Yes 0% Final report on which users have completed e- 4 days Thu 23/08/03
learning
16.14.6.17 No 0% Load and test training attendance registers, 42 days Mon 23/06/05
assessments and training evaluations
16.14.6.18 No 0% Print Process id cards and Posters for Process 42 days Mon 23/06/05
Embedment workshops
16.14.6.19 No 0% Facilitate Super user training 7 days Thu 23/08/03
16.14.6.20 No 0% Facilitate Process Embedment workshops 10 days Tue 23/08/15
16.14.6.21 No 0% Facilitate Systems training 30 days Tue 23/07/11
16.14.6.22 Yes 0% Suppier Training (e-Learning/Classroom) 34 days Tue 23/07/11
16.14.6.23 Yes 0% Daily reporting on attendance, assessments and 53 days Tue 23/07/11
training evaluations
16.14.6.24 Yes 0% Go-Live: Post Go-Live Support 28 days Tue 23/08/29
16.14.6.25 Yes 0% Refresher Training (Post Go-Live) 28 days Tue 23/08/29
16.14.6.26 Yes 0% Focused Training Sessions on low adoption 28 days Tue 23/08/29
areas (If required)
16.14.6.27 Yes 0% Floor walking 28 days Tue 23/08/29
16.15 Yes 0% Business As Usual 134 days Tue 22/11/01
16.15.1 Yes 0% Confirm BAU process 135 days Mon 22/10/31
16.15.2 Yes 0% Confirm roles and responsibilities in BAU process 135 days Mon 22/10/31
Fri 23/12/15
Mon 22/10/03 339,345,346,358,366,389
Fri 23/12/15
Wed 23/11/15
Mon 22/10/31 337 340SS+10 days,341SS+10 days,343
Thu 22/12/15
Thu 22/12/15 337 346SS
Thu 23/09/14
Thu 23/01/12 346FS+4 days 349FS+15 days,351SS
Thu 23/02/09 348FS+15 days 350
Fri 23/10/27
Tue 22/10/04 337 359SS,367FS+20 days
Fri 23/10/27
Sat 22/08/20 374,375SS+3 days,384SS,385SS
Fri 23/10/27
Fri 22/08/19 373SS
Fri 22/09/23 373SS 386
Fri 23/09/22
Mon 23/08/14 394
Mon 23/09/18 393 395
Tue 23/09/19 394 396
Mon 23/10/30 395
Fri 23/09/29
Mon 23/10/02 297 371,399SS
Thu 23/09/07 398SS
Fri 23/11/03
Mon 23/11/06 326 402
Tue 23/11/07 401
Fri 23/12/15
Wed 23/10/18 326FS+13 days 405SS
Tue 23/10/24 404SS
Fri 23/10/27 326
Fri 23/10/27 326
Mon 23/11/06
Wed 23/02/01 416
Wed 23/05/31
Fri 23/03/31 414 417
Wed 23/05/31 416 418SS
Mon 23/04/03
Wed 22/11/30 5FS+3 days 423SS
Wed 23/05/31
Mon 23/04/03 87FS+20 days
Mon 23/04/03 87FS+20 days
Fri 23/06/30
Mon 23/04/03 427SS 443,444SS
Tue 23/05/02 427.442
Mon 23/11/06
Fri 23/06/23 285 459
Wed 23/05/31
Wed 23/05/31
Wed 23/05/31
Mon 23/05/15
Wed 23/03/29 297 492
As Soon As Possible
Start No Earlier Than
As Soon As Possible
Thapelo 1@100% As Soon As Possible
As Soon As Possible
Thapelo, Morande, G Chigawa, G Bwana, (Change Management), 5%10%(In- As Soon As Possible
O Okunlola Country)
Thapelo 1@100% As Soon As Possible
As Soon As Possible
Thapelo 1@100% As Soon As Possible
Thapelo, Cathrine, Brian, Bobby, Cordelia, 1@100% (Change Management), As Soon As Possible
Lungi, Refilwe, Pumeza, Morande, G 2%10%(Finance Head),3@10%
Chigawa, G Bwana, O Okunlola (FSS),2@20%(MAH Corp), 5@20%(In
Country Leads)
Thapelo, Cathrine, Brian, Bobby, Cordelia, 1@100 (Change Management), 2%10% As Soon As Possible
Lungi, Refilwe, Pumeza, Morande, G (Finance Head),3@10%(FSS),2@20%
Chigawa, G Bwana, O Okunlola (MAH Corp), 5@20%(In Country Leads)
As Soon As Possible
Ravikka 1@100% Start No Earlier Than
As Soon As Possible
Ravikka 1@100% As Soon As Possible
Ravikka 1@100% As Soon As Possible
Thapelo, Cathrine, Brian, Bobby, Cordelia, 1@100 (Change Management), 2%10% As Soon As Possible
Lungi, Refilwe, Pumeza, Morande, G (Finance Head),3@10%(FSS),2@20%
Chigawa, G Bwana, O Okunlola (MAH Corp), 5@20%(In Country Leads)
As Soon As Possible
Ravikka 1@100% As Soon As Possible
Ravikka, Cathrine, Brian, Bobby, Cordelia, 1@100 (Training), 2%10%(Finance As Soon As Possible
Lungi, Refilwe, Pumeza, Morande, G Head),3@10%(FSS),2@20%(MAH Corp),
Chigawa, G Bwana, O Okunlola 5@20%(In Country Leads)
As Soon As Possible
Ravikka 1@100% As Soon As Possible
Ravikka 1@100% As Soon As Possible
Ravikka, Cathrine, Brian, Bobby, Cordelia, 1@100 (Training), 2%10%(Finance As Soon As Possible
Lungi, Refilwe, Pumeza, Morande, G Head),3@10%(FSS),2@20%(MAH Corp),
Chigawa, G Bwana, O Okunlola 5@20%(In Country Leads)
As Soon As Possible
Ravikka 1@100% As Soon As Possible
Ravikka 1@100% As Soon As Possible
Ravikka, Cathrine, Brian, Bobby, Cordelia, 1@100 (Training), 2%10%(Finance As Soon As Possible
Lungi, Refilwe, Pumeza, Morande, G Head),3@10%(FSS),2@20%(MAH Corp),
Chigawa, G Bwana, O Okunlola 5@20%(In Country Leads)
As Soon As Possible
Ravikka 1@100% As Soon As Possible
Ravikka, Cathrine, Brian, Bobby, Cordelia, 1@100 (Training), 2%10%(Finance Finish No Earlier Than
Lungi, Refilwe, Pumeza, Morande, G Head),3@10%(FSS),2@20%(MAH Corp),
Chigawa, G Bwana, O Okunlola 5@20%(In Country Leads)
Ravikka, Cathrine, Brian, Bobby, Cordelia, 1@100 (Training), 2%10%(Finance Finish No Earlier Than
Lungi, Refilwe, Pumeza, Morande, G Head),3@10%(FSS),2@20%(MAH Corp),
Chigawa, G Bwana, O Okunlola 5@20%(In Country Leads)
As Soon As Possible
Ravikka 1@100% As Soon As Possible