‡g‡Uªv wbwUs GÛ WvBs wgjm& wj:

ivgvievM, dZzjv, bvivqbMÄ

Grievance Mitigation Policy

(Aby‡hvM wbimb bxwZgvjv)

‡g‡Uªv wbwUs GÛ WvBs wgjm& wjt GKwU 100% ißvbxg~Lx bxU

K‡¤úvwRU †cvkvK cÖ¯‘ZKvix cÖwZôvb| G cÖwZôv‡b wb‡qvwRZ
mKj kªwg‡Ki me ai‡bi my‡hvM myweav I AvPiY wewa evsjv‡`k kªg
AvBb 2006 Abyhvqx cwiPvwjZ n‡q _v‡K|
‡g‡Uªv KZ…©c¶ KviLvbvq wb‡qvwRZ mKj kªwgK I Kg©Pvixi
hveZxq Aby‡hvM wbim‡b e×cwiKi| G wel‡q KZ…©c¶ GKwU
mywbw`©ó bxwZgvjv AbymiY Kwiqv _v‡Kb|
kªwgK/Kg©Pvixi Aby‡hvM wb‡gœv³ c×wZ‡Z msMÖn Kiv nBqv
_v‡K (†iwRóv‡i wjwLZfv‡e msi¶Y Kiv nq) t
K) mivmwi ‡gŠwLKfv‡e Kj¨vY Kg©KZ©vi gva¨‡g|
L) Awf‡hvM/Aby‡hvM/civgk© e‡·i gva¨‡g wjwLZfv‡e|
M) mivmwi kªwgK nUjvB‡bi gva¨‡g|
N) jvBb e¨e¯’vcbvi gva¨‡g mivmwi †gŠwLKfv‡e|
O) mivmwi DaŸ©Zb KZ…©c¶‡K †gŠwLK/wjwLZfv‡e|

Dc‡iwjwLZ c×wZi gva¨‡g Aby‡hvM cvIqvi ci KZ…©c¶ 15 w`‡bi

g‡a¨ cÖ‡Z¨KwU welq AbymÜvb K‡i wjwLZfv‡e mswkó
kªwgK/Kg©Pvix‡K wm×vš— Rvbv‡eb Ges wbi‡c¶fv‡e AvBb m¤§Z
wm×vš— cÖ‡qvM Ki‡eb|
Aby‡hvM wbim‡bi e¨vcv‡i †g‡Uªv KZ…©c¶ memgq D¤§y³ cÖ‡ek
bxwZgvjv (Open Door Policy) Abymib Kwiqv _v‡Kb Ges mKj
cÖKvi †MvcbxZv i¶v K‡i _v‡Kb|

cwjwm ev¯—evqb Ki‡eb

GBPAvi GÛ wmIwm wefvM