RESERVATION SYSTEM

PROPERTY MANAGEMENT SYSTEM

• Reservation Management module
• Room Management Module
• Guest Accounting Module
 Reservation management
• Availability/Forecasting
• Reservation Record
• Reservation Confirmation
• Revenue Management
 Room Management Module
• Room Status Monitoring
• Registration Management
• Room Assignment
• Room rate information
 Guest Accounting Module
• Folio Management
• Credit Monitoring
• Transaction Tracking
• Transaction Reconsiliation
 PROPERTY MANAGEMENT SYSTEM
• Reservation Management module
• Room Management Module
• Guest Accounting Module

GENERAL MANAGEMENT MODUL

 GENERAL MANAGEMENT MODUL
• Revenue Analysis
• Operating Statistic
• Financial Analysis
• Guest History
 • Reservation inquiry
• Determination of availability
ACTI • Creation of the Reservation Record
VITI • Confirmation of the Reservation
• Maintain of the Reservation Record
ES
• Generation of reports
 • Collect information about the guest’s stay
RESE • Reservation Request by phone, email, postal
RVA delivery, facsimile
TIO • Reservation Request formulated into
Reservation Inquiry
N • Content data of Reservation inquiry  Date of
INQ arrival, type & number of room requested,
number of room night, room rate code,
UIRY number of person
 DET
ERM • Compare inquiry data with room
availability data
INAT • Monitor the number of reservation in
ION order to control overbooking
OF • Able to generate forecast cancellation,
early check out, no-show, room
AVAI reservation forecast
LABI
LITY
CREA
TION • Identify guest and their occupancy needs
OF before the guest arrival
THE • Reservation request has been process &
The room blocked
RESE • Completion of Reservation Record by
RVAT filling in necessary field  Guest Data,
ION Time of arrival, reservation classification,
REC confirmation number

ORD
CON
• Retrieve information from reservation record
FIR and placed in a template of confirmation letter
MAT • Distribute confirmation letter immediately
ION • Data content of confirmation letter  Guest
name, address, Date of arrival, Type & number
OF of room, no of night, no of person, Reservation
classification, Special Request, Confirmation no,
RESE deposit or prepayment, cancellation policy
RVAT
ION
MAN
TENA • Record segmented by date of arrival,
NCE group name, guest name
OF • If guest request a cancellation, generate
THE cancellation code number
RESE • Generate pre-registration report
RVATI • Create electronic guest folio
ON • Commission Agent files
RECO
RD
GEN • Create some of report
• Room availability report
ERA
• Revenue forecast report
TIO • Reservation transaction record
N • Expected arrival & Departure list
REP • Commission agent report
ORT • Turnaway Statistic Report